Online ordering, production and delivery does not appear very organised. Limited contact options, has taken several days to respond. Poor customer service experience initially. 9 days since order... See more
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Mr Car Mats, suppliers of tailor-made, manufactured to order, vehicle specific, car mats, boot liners and other products to protect and enhance the interior of your car. Car mats are manufactured in the UK and are available in industrial rubber and automotive floor carpet. We offer the widest choice carpet qualities, available in a wide choice of colours.
Contact info
The Genesis Centre, ST6 4BF, Stoke on Trent, United Kingdom
- 01782 751198
- sales@mrcarmats.co.uk
- mrcarmats.co.uk
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Totally Useless
Ordered a set for a Subaru Outback late arriving didn't fit at all told them about it and they said they would send a new set out which they eventually did after many emails only to find they had sent exactly the same set so obviously didn't fit now won't reply to my emails so avoid these cowboys.

Reply from Mr Car Mats Limited
This attempted purchase is appalling
This attempted purchase is appalling. I tries for two days now to order car mats for my car having read the recent 2025 "excellent" reviews. The "Submit Order" button is not working....so I tried to engage uin a chat with the robot....and went around in frustrating circles and got nowhere. I asked for a number to call Customer Services and the number I was given by the robot online, was "out of service". When I subsequently asked why, we then went back to the circular response of "I am not able to answer your question, please contact Customer Services". I replied saying that "Your Company is suspicious" and typically got the standard response of, "I am not able to answer your question, please contact Customer Services".....!! I would strongly advise that this Company is either in liquidation or a complete scam. Do not try and use!
Perfect Upgrade for My Car!
These mats are exactly what I was looking for. The stitching and design give my car a premium feel, and they’re so easy to clean. Worth every penny!

Reply from Mr Car Mats Limited
Premium Quality and Perfect Fit!
These mats are exceptional! The material is thick, durable, and fits my car like a glove. They’ve truly elevated the look of my vehicle, and I couldn’t be happier!

Reply from Mr Car Mats Limited
Great quality and fast delivery
Great quality and fast delivery - recommended
Very happy with the excellent car mats
Very happy with the excellent car mats. Super quality that fit perfectly into my Mercedes EQS 450. Definitely purchase again and wouldn't hesitate to recommend. Thank you.

Reply from Mr Car Mats Limited
Slow Delivery and Missing Parts
My order took 14 days to arrive, then when it arrived one of the clips for the mats was missing. I have contacted the company for a replacement, but 10 days later, I still have not received the clip and therefore am unable to fit one of the mats. There is no contact number so I am unable to discuss with them. I would highly recommend avoiding this company and use one that is more reputable.
Great quality and fit
Great quality and fit. Ensure you fit the retainer correctly.. it’s easy to do.
Avoid. Inferior quality, Long wait times and woeful returns/refunds.
Mats took weeks to arrive and when they did they were the wrong colour and the quality was subpar. Now weeks later again and after several failed attempts to return the item by Varshita, I still am left with the incorrect mats and no refund.
There are no contact telephone numbers that work and an email address which takes a long time to reply.
Avoid
Great quality car mats
Bought as Xmas present, really good mats, quality and arrived Xmas Eve - perfect. I had initials added to the mats and they look great. My 2nd order from this company definitely recommend.

Reply from Mr Car Mats Limited
Rubber mats for MGZS Hybrid
Ordered Rubber mats for my car and they arrived within 3 weeks from the UK.The 3rd time that I have bought mats from this company.As always they are well finished and good quality and value.

Reply from Mr Car Mats Limited
Perfect Choice for My SUV!
Exceptional fit and top-notch quality! Highly recommended.

Reply from Mr Car Mats Limited
Superb delivery as promised thanks for…
Superb delivery as promised thanks for great quality car mats will use this company again

Reply from Mr Car Mats Limited
Good service and product - let down by delivery company
Very pleased by the service and the product (car mats). Unfortunately they were let down by the courier, however, when I reported the issue they acted quickly to resolve it. Would definitely use them in future.

Reply from Mr Car Mats Limited
Great product delivered on time
Great product delivered on time
Great prices
Steve

Reply from Mr Car Mats Limited
Best choice for custom made car mats
Best choice of custom made car mats. Excellent communication from the company. And a good quality product

Reply from Mr Car Mats Limited
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