Mr Car Mats Limited Reviews 

728
•
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the platform easy to use, appreciating the smooth ordering process and perfect fit of the car mats. Many customers highlight the excellent product quality and state that the items match their vehicles wonderfully. However, some customers also noted significant delivery delays and communication issues regarding their purchases. Some reviewers were not happy with unresponsive customer service and difficulties reaching out through the online system. A few people also experienced problems with incorrect specifications or poor quality items arriving after a long wait.

What people talk about most

Product

Customers felt high satisfaction regarding the product, frequently mentioning that the mats are made to... See more

Quality

Consumers find quality to be positive, highlighting that the mats are exceptionally well-made, look great,... See more

Order

Customers consistently note ambiguous experiences with order processes, as reviewers frequently find the... See more

Delivery service

People report ambiguous experiences with delivery service as some consumers received their mats quickly on... See more

Website

Clients share negative opinions on website, reporting that technical issues and errors prevent them from... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I found the ordering process easy, but expected that once the reg was entered, the dimensions would be known. However, I was asked to select from a couple of templates and then had to go and measure t... See more

Company replied

Rated 4 out of 5 stars

It was a very interesting and confusing experience as the communication was very brief and didn't really explain what was happening it felt like I was communicating with a robot. I didn't think I woul... See more

Company replied

Rated 2 out of 5 stars

Placed an order for some basic mats. Paid. Received email confirmation. Nothing since. There is no contact number and the order number isn't accepted on the website tracking system. Scam - avoi... See more

Rated 5 out of 5 stars

Excellent quality, choice, and service from start to finish. Mats made to measure and fit perfectly for the make & model of car. I didn't go for the optional embroidery but nice to have the choic... See more


Company details

  1. Auto Parts Store

Written by the company

Mr Car Mats, suppliers of tailor-made, manufactured to order, vehicle specific, car mats, boot liners and other products to protect and enhance the interior of your car. Car mats are manufactured in the UK and are available in industrial rubber and automotive floor carpet. We offer the widest choice carpet qualities, available in a wide choice of colours.


Contact info

3.4

Average

TrustScore 3.5 out of 5

728 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(728)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Mini car mats and boot liner - not recommended.

I ordered Mini car mats and boot liner.
The car mats arrived ok but no boot liner and they could not supply one in the correct size and shape for my mini. So I got a refund.
The car mats had to live in the garage for two months due to their strong smell. I just put them in my relatively new car for 3 days and it now smells like I smoke 60 cigarettes a day. They will be thrown away.
Complete waste of money.I would not recommend.

1 January 2026
Unprompted review
Rated 1 out of 5 stars

Advertised a product they didn't have

Advertised a product they didn't have. Tool my money than tried to sell me something similar when I said I'd rather just have a refund that was ignored. I had no product posted out and had to go through my payment provider to secure a refund. Please avoid

2 January 2026
Unprompted review
Rated 5 out of 5 stars

Items as described

Items as described, quick order, friendly service.
Thanks

17 January 2026
Unprompted review
Mr Car Mats Limited logo

Reply from Mr Car Mats Limited

Thank you for your feedback! We’re glad to hear from you and appreciate your support.

Rated 5 out of 5 stars

Great Morgan Plus Four (new model) mats

They made me some bespoke mats for my Morgan Plus Four ( post 2020 model) and they fit very well and look wonderful.
They had me create templates for the mats as they were bespoke, but it all worked brilliantly.

5 January 2026
Mr Car Mats Limited logo

Reply from Mr Car Mats Limited

We appreciate your positive feedback and are happy to know we met your expectations.

Rated 5 out of 5 stars

Car Mat Quality

Reliable delivery of quality products that look great in the car

22 December 2025
Unprompted review
Mr Car Mats Limited logo

Reply from Mr Car Mats Limited

We're delighted to hear you had a great experience with us.
Thank you.

Rated 5 out of 5 stars

Excellent service,good fast service…

Excellent service,good fast service Excellent communication top quality carpets,I've used this site before and will be back in the future

12 December 2025
Unprompted review
Mr Car Mats Limited logo

Reply from Mr Car Mats Limited

We appreciate you sending us your feedback.

Rated 4 out of 5 stars

Good cancellation service

I found the ordering process easy, but expected that once the reg was entered, the dimensions would be known. However, I was asked to select from a couple of templates and then had to go and measure the floor area. As I didn't want to risk incorrect measurements (for a present), I cancelled. It is fair to say that the company tried very hard to help and refunded in full quickly after I canceled. That strikes me as a company that appears trustworthy.

24 December 2025
Unprompted review
Mr Car Mats Limited logo

Reply from Mr Car Mats Limited

It is our pleasure to hear your valuable feedback.
Thank you.

Rated 5 out of 5 stars

Mats are a perfect fit

Mats are a perfect fit, love the red trim!
It makes the whole car look way smarter. Well worth the money if I needed more car mats I know where to come.

15 December 2025
Mr Car Mats Limited logo

Reply from Mr Car Mats Limited

Your feedback makes us better.
Thank you.

Rated 5 out of 5 stars

Excellent service

Excellent service. 7 day from order to delivery.

Pity the mats came in a clear covering showing the mats as now my husband knows what his christmas present is!!!!!

Fits perfectly

15 December 2025
Unprompted review
Mr Car Mats Limited logo

Reply from Mr Car Mats Limited

Thank you for reaching out and providing us with valuable feedback.

Rated 5 out of 5 stars

Highly recommended

The mats are really great quality and just as good as the manufacturer own ones which would have been a lot more expensive
Also they were delivered on time as promised
I would recommend this company to anyone looking to purchase car mats

20 November 2025
Mr Car Mats Limited logo

Reply from Mr Car Mats Limited

Thank you for sharing your experience with us; your feedback helps us improve.

Rated 5 out of 5 stars

Easy to order and not long to wait for…

Easy to order and not long to wait for the 4 car mats. Mats look stunning in the car am really pleased with product

20 November 2025
Mr Car Mats Limited logo

Reply from Mr Car Mats Limited

Thank you so much for your positive review! We're so glad to hear that you had a great experience with us.

Rated 5 out of 5 stars

Good company to deal with

Really pleased with the mats for my son’s car. Good quality, good fit and received quickly. Thank you.

24 November 2025
Mr Car Mats Limited logo

Reply from Mr Car Mats Limited

Your feedback means a lot to us. Thanks for helping us get better.

Rated 5 out of 5 stars

All good.

Took about 3 weeks to arrive, but the quality and fitting is good.

24 November 2025
Mr Car Mats Limited logo

Reply from Mr Car Mats Limited

Thank you for your honest input.

Rated 5 out of 5 stars

Professional service

Professional service. Couldn't be more helpful. Very pleased

30 October 2025
Unprompted review
Mr Car Mats Limited logo

Reply from Mr Car Mats Limited

We're so happy to hear, Your feedback helps us grow.

Rated 5 out of 5 stars

A great company to deal with

I bought a new motorhome and needed floor mats, this was the only company that recognised my registration number and to make sure they were going to fit they sent a paper template. When the mats arrived they were a perfect fit

20 November 2025
Mr Car Mats Limited logo

Reply from Mr Car Mats Limited

Your feedback brightened our day and inspired us to continue delivering excellence."

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