MrBeef.dk Reviews 10,901

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 2 out of 5 stars

Friendly service , food was good but far overpriced and mandatory high service costs

Company replied

Rated 5 out of 5 stars

Købte en hel Great Ohama ribeye og bad MRBEEF om at skære den ud i bøffer på 500g Har sjældent set så flotte bøffer og meget velsmagende Så kan varmt anbefale og handle hos dem og super levering

Rated 5 out of 5 stars

Flot hjemmeside, der er enkel og let at finde rundt i og at anvende. Let betalingsmodul. Hurtig ekspedition. Levering til aftalt tid. Varerne i fin stand ved levering. Fin afkøling under transporten.... See more

Rated 5 out of 5 stars

I've purchased through Mr Beef several times now and will continue to buy most beef and pork this way because it just tastes better and the service is impeccable. Highly recommended!

Company details

  1. Butcher Shop
  2. Charcuterie
  3. Food Manufacturer
  4. Food Producer
  5. Online Food Ordering Service

Written by the company

MrBeef.dk er Gourmetkød til rene engros-priser og vi sender til hele Danmark


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

11K reviews

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Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Lack of Customer Service and Knowledge... Disappointing

The staff at Mr Beef don't know what they are talking about when it comes to the American beef market. I am a professional chef and have worked in the US for years as well as at other major international restaurants with a focus on serving the very best beef products to guests at the restaurants I have worked at.

I sent an email to Mr Beef asking if they could hand pick some very specific high quality product from their stock but unfortunately this just wasn't possible. Not only this the staff responding to these requests seem to know very little about the production of US cattle and USDA quality ratings by US Government. According to Mr Beef Great Omaha does not supply USDA Prime grade beef to its customers.

Quote from Mr Beef Director:
"Greater Omaha does NOT classify their meat according to the USDA"

However a quick google search for "PSCertifiedBeefProgramComparison.dk" will show the official United States Dept. Agriculture Grading Report:
(See pages 5 and 6)

In addition to the above, searching for "Greater Omaha Wholesale products" reveals that even Great Omaha use the USDA Quality Logo and reference these standard on their own website.

In addition to this according to Mr Beef staff the liquid found in the vacuum packaged meat does not degrade the quality of the meat. If anyone believes that meat lying in a liquid for 1-2 months doesn't have a negative impact they are very wrong. There are 100's of scientific reports on the internet carried out by research companies showing the liquid in vacuum packaged meat degrades the meat after a period of more than 4 weeks and as the Director of Mr Beef stated most of their USDA beef has been vacuum packaged for 1-2 months.

Quote from Mr Beef Director:
"The problem about that, is the transport time from USA to Denmark, it take too long time and to be successful with Dry Aged you need fresh meat and not some meat there had been I vacuum for 1 or 2 mounth"

Perhaps not the best shipping options. We have airplanes to transport thing now, rather than ships.

It's a shame that Mr Beef could not just take the time to look through it's stock to find a high quality USDA Prime beef that hasn't been sitting in liquid for a long period. It's not much to ask. Mr Beef you get 1 star for customer service. Bad experience...

18 December 2020
Unprompted review
MrBeef.dk logo

Reply from MrBeef.dk

Kære Alan
Du har blot fået fakta omkring vores US. kød Creekstone Farms samt Greater Omaha og som jeg skrev til dig, så er det muligt at man gør sådan som du skriver i USA.

Men sådan er det bare ikke på Europæiske marked :-) og at du bliver sur over dette svar er mig en gåde og en endnu større gåde, at du du hele tiden skriver til os på engelsk ????
Vi kan jo se på dine andre anmeldelser herinde at du sagtens kan skrive dansk !!!!

Som jeg også skrev til dig, så er du velkommen til at ringe til os, det er altid bedre end mail.

Glædelig Jul & Godt Nytår

Ole Østberg
Direktør

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