MP Moran is great, stuff is friendly. Sadly at the time of my purchase they were using Yodel which is probably the worst delivery company in the world. That's the only reason for 1-star deduction.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Website was easy to use to order the item I needed and it was easy to speak to a member of staff to answer a query about delivery charges. (Items that are delivered by courier do not qualify for free... See more
Company replied
My son ordered the Bahco 1/2" limited socket set on my behalf for my husband, he was absolutely delighted with it. Jason has used Moran's for years and has never had any problems with them in fact he'... See more
Company replied
Dear Csaba Ben and Team, my sincerest and very special thanks to you all for your excellent and kindest support which has been exceptional. Genuinely, it has been over and above outstanding. My heart... See more
Company replied
Company details
- Building Materials Supplier
- Electrical Supply Store
- Insulation Materials Store
- Landscaping Supply Store
- Lumber Store
- Plumbing Supply Store
About MP Moran
Written by the company
Welcome to the official page of MP Moran & Sons, a leading Merchant in the south of England. Our extensive fleet of FORS-accredited vehicles ensures swift and dependable deliveries. As expert Builders and Plumbers Merchants, we take pride in offering a comprehensive inventory, boasting over 24,000 top-quality products.
Explore our state-of-the-art bathroom showrooms in Watford,and Willesden where you'll find the latest trends and designs to elevate your home. Additionally, our Kitchen Showroom in Watford provides extensive kitchen solutions to suit your style.
At MP Moran & Sons, we are committed to meeting your construction and renovation needs.
Explore our state-of-the-art bathroom showrooms in Watford,and Willesden where you'll find the latest trends and designs to elevate your home. Additionally, our Kitchen Showroom in Watford provides extensive kitchen solutions to suit your style.
At MP Moran & Sons, we are committed to meeting your construction and renovation needs.
Contact info
London, United Kingdom
- 01923 831 660
- customersupport@mpmoran.co.uk
- mpmoran.co.uk
4.3
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’ve still not had my order as an error…
I’ve still not had my order as an error occurred and the wrong item was attempted to be delivered. No contact from the company so I’m having to chase what’s going on. Not a great experience so far.
8 February 2026
Reply from MP Moran
Hello Neil,
We are sincerely sorry for any frustrations caused,
We are going to look into this shipment and investigate as to why the incorrect goods have been shipped to yourself,
Someone from our customer support team will contact you shortly to resolve this situation for yourself, and answer any queries you may have,
Many Thanks,
Luke
Reply from MP Moran
Hi Nigel, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Top guys
Since I joined it has been great service
Jamie and Paul from West Hampsted helping with deliveries
And also Dave the delivery driver from Willsden branch ,fast , polite, and easy drop-off. Top service!
13 February 2026
Unprompted review
Reply from MP Moran
Hi Jurgen, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Easy to use website and ordering…
Easy to use website and ordering process. Quick delivery and easy to contact.
Good product too!
6 February 2026
Reply from MP Moran
Hi, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
I ordered an item from you last…
I ordered an item from you last Thursday 5th before the 1pm deadline. I paid extra for next day delivery and the item did not turn up so I had to email you on Monday and was informed the item had not been dispatched and you issued a full refund. This was very inconvenient as I needed the item for Saturday 6th and you did not deliver on your promise. I also waited In all day for the delivery on Friday and I was unable to complete the job I had booked in for the Saturday as I didn't have the tool required to do the job.
5 February 2026
Reply from MP Moran
Hello Carl,
I am sincerely sorry for any frustrations caused, We at MP Moran do not accept this type of service,
We will be investigating as to why the branch had not dispatched your order when given it with notes to say it was a next day delivery,
If you wish to speak with the Higher management surrounding this situation to better explain what happened, please feel free to contact Customersupport@mpmoran.co.uk
Many Thanks,
Luke
Easy to use website and great products…
Easy to use website and great products at good prices. Package arrived next day. Very convenient, great service and will definitely use again.
29 January 2026
Reply from MP Moran
Hi Jon, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Nothing gone wrong but your website…
Nothing gone wrong but your website didn’t mention package and handling charge I only found when I received the invoice
5 February 2026
Reply from MP Moran
Hello,
We are sorry for any frustrations caused,
It does state the price of shipping when selecting the type of shipping you'd like,
We will look into if this isn't clear or visible for the customer and have this changed,
Again so sorry for any frustrations caused,
Many Thanks,
Luke
Reply from MP Moran
Hi Paul, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
I got what I needed
I got what I needed, at a great price compared to other supplier's on click and collect very, easy
5 February 2026
Reply from MP Moran
Hi Simon, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Great customer service
23 January 2026
Reply from MP Moran
Hi John, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
I was very impressed with the customer…
I was very impressed with the customer service, even though I left empty-handed. The item I wanted was not in stock, but the young man who served me was professional and painstaking.
I could not have asked for more.
6 February 2026
Unprompted review
Reply from MP Moran
Hi Seth, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Ease of order online
Ease of order online. Direct contact e mail in delivery. Excellent delivery driver
4 February 2026
Reply from MP Moran
Hi Stephen, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Wood arrived on time
Wood arrived on time, was undamaged and driver pleasant to deal with
4 February 2026
Reply from MP Moran
Hi Lorne, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Quick delivery and great price
31 January 2026
Reply from MP Moran
Hi Olga, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Finally found what I was looking for
An elegant brass fixture. I finally found the part I was looking for after a long time not being able to find it.
22 January 2026
Reply from MP Moran
Hi, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
I'm very happy with the service they…
I'm very happy with the service they provide there. I don't speak English, and there's always someone who speaks Spanish and helps me out, which makes me feel right at home. Thank you for everything.
1 February 2026
Reply from MP Moran
Hi David, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Reply from MP Moran
Hi Walter, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Leigh Percival outstanding service start to finish
Leigh Percival at MP Moran was recommended to me by my electrician, and he absolutely did not disappoint. He was incredibly patient with my order, clear and responsive in his communication, and managed to organise delivery at very short notice. From start to finish, Leigh helped me every step of the way and was genuinely a joy to deal with. I wouldn’t hesitate to recommend Leigh and MP Moran and will definitely be using them again in the future. Thanks again, Leigh
4 February 2026
Unprompted review
Reply from MP Moran
Hi Vish, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Cheap dulux trade paint
Ordered some paint which was so much cheaper than the local diy stores. Arrived within a couple of days. Great service
16 January 2026
Reply from MP Moran
Hi Sharon, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Knowledgeable and helpful staff with…
Knowledgeable and helpful staff with practical advice
10 January 2026
Reply from MP Moran
Hi, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.