MOYOU Reviews 

380
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 143 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the gel strips incredibly easy to apply, appreciating the wide variety of designs and their contribution to healthier, stronger nails. Many people report these products are long-lasting, often staying put for two to three weeks. Reviewers frequently praise the exceptional customer service, noting quick, helpful responses and efficient issue resolution. However, some customers also noted that certain sets did not last as long as expected, with instances of lifting or peeling occurring sooner than anticipated. Additionally, a few people found sizing inconsistent, requiring adjustments for a proper fit, and some experienced unhelpful or unresponsive customer service.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing delight with the gel strips and... See more

Quality

Customers had positive experiences with quality, with many reviewers praising the durability and longevity of... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting its excellence and helpfulness.... See more

User experience

Users describe positive interactions with user experience, consistently praising the ease of application and... See more

Delivery service

People report positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Started using these pre cured nails after retirement as more economical than having my nails done at beauticians. Although my nails are more brittle now on removal, they have grown to a nice length. I... See more

Company replied

Rated 5 out of 5 stars

I love, love, love MoYou gel strips. I used to spend a fortune on getting my nails done but since I’ve discovered MoYou, no more! I was never any good at doing my own nails, they always looked like... See more

Company replied

Rated 5 out of 5 stars

MoYou nails are incredible - I can finally have gorgeous nails whenever I want in loads of fun designs and colours. They are so easy to apply and take no time at all - faster than painting nails and w... See more

Company replied

Rated 5 out of 5 stars

There was an issue with delivery, Royal mail delivered to the wrong address. However, after explaining my dilemma, customer services contacted me and we resolved the issue within a week! I was very p... See more

Company replied


Company details

  1. Health and Beauty Shop

Written by the company

GEL STRIPS💅 Last For 2 WEEKS With no Nail Damage👌 Vegan & Cruelty Free🐼 Free UK Shipping✈️ New Release EVERY Friday! Use #moyoulondon to be featured 👀


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

380 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(380)

127 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Moyou review

Ordered several times and no issues with orders. Used both stick on gels that you cure under a lamp and the press ons. Sizing range is good. Both are easy to apply and remove. Follow instructions and your nails underneath will be fine and not damaged. Keep the gel stickers to the length of your own nails to avoid nail damage. If you want longer than your own nails use the press on nails.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

I love MoYou gel strips

I love MoYou gel strips, I use them on my fingers and toes - they look so pretty! 🤩
I get lots of compliments, the range is great. They easily last 3 weeks on my fingers without chipping/damage and the only reason I remove them is because of my fingernails growing, not because of the gel strips 💅.
Easy to remove and no nail damage. So pleased I found MoYou! 😊

14 May 2025
Unprompted review
Rated 5 out of 5 stars

Love them

I've been using these for almost 2 years now. I started using them as a more cost effective way to have nice salon quality nails. I find them quick and easy to apply and they last for 2-3 weeks. There are loads of different designs to choose from and I'm always getting complements on them. I now have a monthly subscription.

7 May 2025
Unprompted review
Rated 5 out of 5 stars

Best nail experience I have ever had

I have severe eczema and skin issues and because of the amount of moisturiser and skin treatments I have to use no matter what type of nail kit I have used have never lasted for more than a few days. Dip, builder gel, gel polish, normal nail polish, acrylic etc have all lifted chipped or simply not adhered properly to my nail. These gel nail strips have all lasted over a week after application and have allowed me to grow my natural nails.

26 April 2025
Unprompted review
Rated 5 out of 5 stars

A very pleasant surprise

A very pleasant surprise - quality is much better than alternative products I tried. “Lovely results that actually last and the only product I’ve come across that not only left my nails in good condition but allowed them to recover from damage

24 April 2025
Unprompted review
Rated 5 out of 5 stars

100% recommend

So I thought i would give these a try as all other nails I try just come off working days, whether they have been done by a professional or I have tried at home gel kits. My nails are also ruined after they come off. I tried the press on nails from this company, not too expensive so why not. I am very impressed they have been on for a week now with no signs of coming off and I have not been gentle with them! I've been digging in the garden, washing my car, opening drink cans. These press on nails have been through a lot in a week. I really am impressed they are still on. I wpuld really recommend these for people that also find it had for anything to stay on their nails!!

18 April 2025
Unprompted review
Rated 5 out of 5 stars

Love them!

I've been using MoYou gel nail strips for a while now. They really are so quick and easy to apply and remove. On average a set lasts me between 2 and 3 weeks. Much less damaging to nails than other options, and lots of designs to choose from. I love them

17 April 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

I bought these as I was sick of my own nails getting ruined by salons, and looking for a more affordable way to get nice nails. Wow these are amazing! I had my first set on for 2 weeks & could have gone longer but I wanted a change- I done gardening, CrossFit, gym, cleaning, dishes and they didn’t budge! Removing them was simple and quick & my nails are perfect 👌🏽 follow the instructions carefully and you can’t go wrong

16 April 2025
Unprompted review
Rated 5 out of 5 stars

Very happy

Very happy with the speedy delivery of my nail selections and the uv pen and the travel bag. Found the nails very easy to apply, trim down the length, curing the nails and then filing them into shape. The nails lasted two weeks before they started to lift slightly and they still looked good. When removing them it was very easy to do with no damage to my own nails.

29 March 2025
Unprompted review
Rated 5 out of 5 stars

Great nails

Easy to follow tutorials on how to apply gel strips, which is really as easy as it looks. Lasted just over 2 weeks. Easy to remove and my nails look much healthier and ready to reapply the next amazing colour.
Quick postage service which is great.

10 March 2025
Unprompted review
Rated 5 out of 5 stars

I love my MoYou subscription

I love my MoYou subscription. Its really easy to set up and there's tonnes of choice for every mood and occasion.

It's such great value for money and the gels are really high quality and last at least 3 weeks. They're super easy to apply and even easier to take off with no damage whatsoever to my nails.

I am always complemented on my nails and I love getting to choose new styles every month.

I recommend to anyone!

3 April 2025
Unprompted review
Rated 5 out of 5 stars

Extremely good customer service…

Extremely good customer service ,quickly and easily resolved my problem of me not ordering my free UV lamp with my nails .
As to the product, I’m a convert ! I’m trying to grow my nails but suffering all the time with breakages . These nails have protected my own nails and are long lasting too. I took my time to follow the instructions and have been rewarded with my nails lasting really well .

28 March 2025
Unprompted review
Rated 5 out of 5 stars

Great

The strips are really easy to use and adjust, I have had the same set on for more than a week and feel like they are keeping my natural nails protected from breakage as I am a really clumsy person.
So far the strips haven't lost their shine or colour at all which makes me really happy.

27 March 2025
Unprompted review
Rated 5 out of 5 stars

Hands & Toes

This is my second purchsse from MOYOU and have been very happy with both .Purchased 1 for nails and 1 for my toes,they are so easy to do ,lots of variety in colours and designs and they don,t damadge your own nails .

26 March 2025
Unprompted review
Rated 5 out of 5 stars

Great product if you follow the instructions.

I’ve been using Moyou nails for a year now, and for me they are perfect. Easy to apply, and if you follow the instructions to the letter, they remain in place for 2 to 3 weeks.
The small UV lamp is perfect for travel and allows me to change my design whilst on holiday. I’m really pleased with them and am happy to recommend.

25 March 2025
Unprompted review
Rated 5 out of 5 stars

These nails have changed my life

These nails have changed my life, they are soooo good and stay on for 2 to three weeks at a time! Highly recommend and also really worth the price! 🙌🥰

23 March 2025
Unprompted review
MOYOU logo

Reply from MOYOU

Hello,

Thank you so much for your enthusiastic feedback! We're thrilled to hear that our gel nail strips have made such a positive impact on your nail care routine. It's wonderful to know they last for 2 to 3 weeks and that you find them worth the price. If you have any questions or need further assistance, please feel free to ask.


Best wishes,
Julie

Rated 2 out of 5 stars

Wouldn’t recommend or buy again

Not great for the price. They come up at the edges early after application. I don’t think there’s enough adhesive on the nails and the sizing doesn’t suit everyone’s hands. All disappointing for the price.

4 March 2025
Unprompted review
MOYOU logo

Reply from MOYOU

Hi there,

I'm sorry to hear that you're not satisfied with your experience. We strive to provide high-quality products and it's disappointing to know they didn't meet your expectations. Your feedback is important to us. You are welcome to send us a DM or email for assistance.


Best regards,
Julie

Rated 5 out of 5 stars

Absolutely love! Highly recommend.

First time ordering, and so pleased! The order arrived well packaged, within two days of ordering. The nails were so easy to put on and fit my nails perfectly despite me having small hands (great range of sizes). I love the fact the kit came with clear instructions and helpful tools. It’s coming up to two weeks since I put the nails on, continued doing my normal activities and they are still stuck on. The nails are simple and pretty french tips in light but glow in the dark. The nails actually glow, even from being in any light for a few seconds. Definitely my favourite purchase in a long time and I have already placed another order. Highly recommend if you want a cheaper, easier alternative to getting your nails done or if you want to stop biting your nails like me.

11 March 2025
Unprompted review
MOYOU logo

Reply from MOYOU

Hey,

Thank you so much for sharing your positive experience with our gel nail strips! We're thrilled to hear that you found them easy to apply and that they fit your nails perfectly. It's great to know that the glow-in-the-dark feature added an extra touch of fun to your nails. We appreciate your recommendation and are delighted that you've already placed another order. If you have any questions or need further assistance, please feel free to let us know. We're here to help!


Warm regards,
Julie

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