Movinghub Reviews 

491
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for making complex tasks, like moving house and setting up utilities, much simpler and stress-free. Many highlight the efficiency and professionalism of the staff, who are described as helpful, informative, and friendly, often going above and beyond expectations. The customer service is frequently noted for its quick response times and clear communication, ensuring a smooth user experience. However, some people mentioned experiencing loud background noise during calls, which occasionally made it difficult to hear.

What people talk about most

Service

Consumers find service to be positive, with many reviewers highly recommending it for its ease, efficiency,... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness, professionalism, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting excellent communication and... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the service made moving house much... See more

Response time

Customers consistently note positive experiences with response times, highlighting clear communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Moving hub researched best value providers for our new electricity supply. They lead us through each step and put us in touch with Alinta. While everything around us seems to be complicated and crazy,... See more

Rated 5 out of 5 stars

Movinghub made moving house so much easier! I hadn't even thought about connecting utilities and internet yet, but when they called they managed to sort it all out. The internet is faster and cheaper... See more

Rated 5 out of 5 stars

I was reluctant at first to even consider letting anyone else handle transferring water gas and electricity services on my behalf! I gave it a go and it turned out to be a simple easy process that to... See more

Rated 5 out of 5 stars

Thomas Watt from Ray White New Plymouth was amazing. He was approachable, informative, realistic and enthusiastic about our property. We truely feel he did a great job getting us the price we wanted f... See more


Company details

  1. Software Company

Written by the company

Movinghub is an online and phone service that helps people to connect utilities, change their address and search for deals when they move.


Contact info

4.8

Excellent

TrustScore 5 out of 5

491 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(491)

66 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Movinghub service

We had done our research on broadband and power providers before speaking to movinghub. No difference, same info that we had. This service is valuable for people who are not sure what they are looking for. Suggest using as the service is free.

7 August 2024
Unprompted review
Rated 5 out of 5 stars

Belvoir is such an amazing property…

Belvoir is such an amazing property service company. I am particularly impressed with their systems and automations plus customer surport services...its very impressive. Georgia steven was very prudent and consistent in terms of correspondence etc. Thanks so much guys.

8 August 2024
Unprompted review
Rated 5 out of 5 stars

The service of you guys is very good…

The service of you guys is very good especially the girl who showed me this house I am thankful for her she is very respectable very polite and I will advise other people to buy property from rented limited,
(Miss Ha Lee property manager)
Thank you very much for the way you satisfied me with him and showed me my property and the way you spoke was very impressive in the culture. You are very good. I pray that Allah bless you May you be happy and successful in life.
Think so much All staff rentex limited

2 August 2024
Unprompted review
Rated 5 out of 5 stars

Utility sorted - by Aaron

The representative has been patient while things was being delayed and at the end he arranged and finalized my utilities leaving me to focus on other matters.

19 July 2024
Unprompted review
Rated 1 out of 5 stars

A complete horrible disaster of a move

A complete horrible disaster of a move. They lied about the price, charged an extra $1000, didn't pack my belonging in the truck well, was 1 week late for delivery, added more charges, and to round it all off, the damaged a table, cracked a dresser, and busted my tv to hell. The customer service is rude and very unhelpful and Unprofessional, the staff/movers were obsolete at best, and I WARN ANYONE SEEING THIS, DO NOT HIRE THIS COMPANY, I'm willing to bet that the good reviews they do have were conjured up by friends and family of the staff. Totally the wrong company to hire for a long distance move. IF YOURE READING THIS....YOUVE BEEN TRUTHFULLY WARNED

6 July 2024
Unprompted review
Movinghub logo

Reply from Movinghub

Hi Harry, thank-you for sharing the additional information, upon further investigation it appears this review is not for our company and we kindly ask you to remove it, specifically we have no record of your name, email or phone number, and the reference code is not the same format as our reference codes. In addition to this, we are not a removals company, we may recommend removals companies but we do not handle any of the move, we also do not quote or charge customers directly and operate as a B2B business, lastly, it appears you are in the USA, we do not offer even the recommendation component of removals in the USA.

Our website is movinghub.com if that helps.

Rated 5 out of 5 stars

Great communication!

Great service. Kristi is amazing. She answered all of my questions on the walk through, and quickly responded to any additional email queries I had. Kristi kept me in the loop throughout the whole process of applying for a rental.

11 June 2024
Unprompted review

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