Movemybooks Reviews 

3,029
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 130 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the seamless and efficient migration process, stating how transferring accounting data takes only a few minutes and saves hours of manual work. People truly appreciate the clear step-by-step instructions, helpful email guides, and responsive online assistance that ensure a smooth transition between software platforms. Some reviewers were not happy with the support provided, mentioning difficulties when trying to get timely responses or dealing with frustrating help channels. A few others also noted that the lack of direct telephone support and occasional missing data items made the overall setup a bit challenging.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting how quick, seamless, and... See more

Service

Reviewers mention positive feedback about service, highlighting quick and efficient data migration between... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that the platform is easy to use with good... See more

Instructions

People report positive experiences with instructions, finding the steps very easy to follow during their... See more

Website

Users describe ambiguous interactions with website platforms during data migration. Consumers note that the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently moved our accounts from one provider to another and used movemybooks to do so, the process was explained fully, with easy to follow steps. we had a little glitch our end and movemybooks re... See more

Rated 5 out of 5 stars

I migrated a 4m turnover business using Movemybooks, and the process was seamless. A task what would have taken myself, weeks if not months, was all completed to a good standard within hours. Xero wer... See more

Rated 5 out of 5 stars

I have used Movemybooks from Sage to Xero data conversion and can't recommend the software highly enough. Very easy to follow instructions and fast service. I was able to start working in Xero within... See more

Rated 5 out of 5 stars

The customer support was excellent. Really helpful and quick to respond. The whole process was very well support with informative emails at each stage and finishing with a 'What to do next' email.... See more


Company details

  1. Cloud Computing Service

Written by the company

If your business is moving its accounting to either Xero, QuickBooks Online or Sage Accounting you can bring your data with you using our data conversion service. Our clever online software will do all of the work for you.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(3,029)

128 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant

I can't believe it worked so well. I'm so pleased with how it worked. I was moving a client from Sage desktop to Xero and it took less that 15 minutes. The instructions were clear and the process was really well thought out.

16 December 2025
Unprompted review
Rated 4 out of 5 stars

Issue with Sage conversion

For the first time I had an issue with a Sage conversion where Movemybooks reported an error but Sage didn't. This meant that Sage couldn't correct the error and, despite reindexing all the files, we still had to do from a backup file (old school!).

26 November 2025
Rated 5 out of 5 stars

To have the ability to move so much…

To have the ability to move so much data was brilliant.
Only problem I had was Quickbooks needs to warn customers not to use the program until data has been transferred.
I had to purge the transfer twice because I had practiced making invoices.

6 November 2025
Rated 5 out of 5 stars

Great customer support

The customer support was excellent. Really helpful and quick to respond.

The whole process was very well support with informative emails at each stage and finishing with a 'What to do next' email.

5 November 2025
Rated 1 out of 5 stars

Multicurrencies not accepted

Multicurrencies not accepted, transferred created a lot of errors and discrepancies

25 October 2025
Movemybooks logo

Reply from Movemybooks

Hi Adam

Sorry the conversion didn't provide ideal results. We try to be clear about our approach to multicurrency and the fact that all transactions will be converted to the home currency. This can cause discrepancies as there are no revaluation or gains/losses accounts.

I've checked our records of your conversion, and it appears there may have been changes made to the data whilst the conversion process was underway.

We won't be able to improve on the differences resulting from multicurrency, but if you'd like to see if there is anything else we can do, please contact us at support@movemybooks.com.

Regards
Nathan

Rated 5 out of 5 stars

I migrated a 4m turnover business using…

I migrated a 4m turnover business using Movemybooks, and the process was seamless. A task what would have taken myself, weeks if not months, was all completed to a good standard within hours. Xero were happy to pay the fee for migrating to their platform, so an absolutely brilliant experience.

30 September 2025

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