MoveHomeFaster Reviews 171

TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Searches took 7 weeks to come back, that was about the only think they did and delayed it even further as the searches were returned right before Christmas. When tried to ring on more than several oc... See more

Rated 5 out of 5 stars

Really good service by Louise Stanway. She always kept us informed and even recommended an excellent mortgage broker when our initial mortgage broker was messing us around. Things progressed very quic... See more

Company replied

Rated 5 out of 5 stars

I could not have had a better solicitor than Donna during our home move! Always replied to my emails, even in the evening and at weekends. Super quick move and hassle free. Took my instructions... See more

Rated 5 out of 5 stars

As a solicitor myself I know what good service is. Joy was amazing in the handling of my house sale. She kept me fully upto speed regularly but did not swamp me with unnecessary questions. She fielded... See more

Company replied

Company details

  1. Conveyancer
  2. Legal Services
  3. Real Estate Attorney
  4. Real Estate Consultant

Written by the company

Make your house move simple with Move Home Faster’s cheap online conveyancing services. Everything is carried out online for your convenience. Get in touch with


Contact info

3.9

Great

TrustScore 4 out of 5

171 reviews

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Rated 5 out of 5 stars

The way legal services should be (but rarely are)

Very smoth process. Fast and courtious responses, and very good value. Will definitely use for my next transacton. Perfect.

13 February 2023
Unprompted review
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Reply from MoveHomeFaster

Thank you for your 5 star review! We are really pleased that you were so happy with the service. Best wishes from all the Team at Move Home Faster.

Rated 5 out of 5 stars

Effective

Found them responsive and effective

26 January 2023
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Reply from MoveHomeFaster

Thank you for your 5 star review! Best wishes from all the Team at Move Home Faster.

Rated 5 out of 5 stars

Very happy with service

Very happy with service. It was very straightforward and easy to do everything online. Excellent value for money and I would recommend Kerry at Talbot Law very highly.

6 January 2023
Unprompted review
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Reply from MoveHomeFaster

Thank you for your 5 star review! Best wishes from all the Team at Move Home Faster.

Rated 5 out of 5 stars

Excellent service and support!

Excellent service and support with our property purchase. They were quick and speedy completing the steps on their side and answering emails instantly or within the hour. They were happy to answer my silly questions and spent time deciding on the best solution for my needs when I made things difficult! Donna Seville was great! Highly recommend, I will use again!

12 December 2022
Unprompted review
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Reply from MoveHomeFaster

Thank you for your 5 star review! Best wishes from all the Team at Move Home Faster.

Rated 5 out of 5 stars

Kay was incredible!

Kay was incredible in our incredibly difficult sale and purchase. She was patient, proactive and so helpful in answering our queries. I honestly could not recommend Kay and the team enough. Having been through a few tricky sales in the past with poor support from our conveyancer it was a breath of fresh air to have a solicitor that actually represented us and helped advise on the best outcome for us. Thanks again!

8 September 2022
Unprompted review
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Reply from MoveHomeFaster

Thank you for your 5 star review! Best wishes from all the Team at Move Home Faster.

Rated 5 out of 5 stars

Selling a house under probate

Excellent service with a personal solicitor always at the end of a phone for advice and email responses within a few hours max.
Great value for money at a price less than many other quotes we received.
Despite some unexpected complications along the way requiring extra work, the final price remained pretty much the same as the original quote.
Would definitely use again for conveyancing work.

4 January 2023
Unprompted review
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Reply from MoveHomeFaster

Thank you for your 5 star review! Best wishes from all the Team at Move Home Faster.

Rated 1 out of 5 stars

Unbelievably slow

Unbelievably slow. When I originally bought my garage in 2005, I instructed a solicitor on 5 July and completed on 27 August. Selling it through MoveHomeFaster took over five months! And that's with constant chasing and pleading and referring back to the broker to get them to push the solicitor. The solicitor did absolutely nothing for the first month, rarely updated the portal, was difficult to get hold of and required constant chasing. This was a supposedly easy transaction (it's a garage! -- no mortgage, no valuation survey, no chain, no utilities...) that ate up a huge amount of time. Less expensive than other solicitors, but their slowness makes the process very stressful. Avoid.

28 November 2022
Unprompted review
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Reply from MoveHomeFaster

Thank you for your feedback, which we have taken on board and actioned. We hope that you will acknowledge that we did all that we could to progress this matter for you. The solicitor to whom your review refers is no longer on our panel. We are extremely proud of the excellent levels of service and value that we provide to our clients and we are sorry that on this occasion, despite our best efforts the transaction did not progress as we would have hoped. Best wishes from the MHF team!

Rated 3 out of 5 stars

MoveHome'Faster' - as long as you're assigned a good solicitor

'MoveHomeFaster' assign your solicitor/conveyancer from a panel and then effectively don't really have any further input and any issues are left to the customer to deal directly with the solicitor.

Unfortunately, we were assigned a solicitor (Arshad Hussein Aziz - Right Legal Solicitors) who did nothing for 5 weeks, didn't answer the phone, didn't respond to emails, rarely updated the portal and after 13 weeks we almost lost our buyers and put the house we wanted at risk. MoveHomeFaster's initial response was that they couldn't really help as the case was with ourselves and the solicitor!

A special mention does go to Natalie Trevelyan from MoveHomeFaster who went above and beyond in order to save our fate and she put us on to Joy Crawford from Longespe & Co solicitors. Joy was a revelation.. always chasing, always available on the end of a phone and updating us (and the portal) with evidence of progress.

If I was reviewing Natalie Trevelyan (MoveHomeFaster) and Joy Crawford (Conveyancing - Longespe & Co Solicitors) individually, they would undoubtedly get maximum marks but as far as MoveHomeFaster goes, I think it's a 'service' that isn't really required and it's luck of the draw regarding who you are assigned. If anyone else gets Arshad Hussein Aziz then quite simply, fight your case to get it changed before you lose a lot of money, your sale/purchase and your sanity.

17 October 2022
Unprompted review
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Reply from MoveHomeFaster

Thank you for your review - we appreciate you taking the time to leave us feedback. We have taken onboard your comments and we have taken appropriate action. We always welcome constructive feedback as that enables us to constantly improve our service offering.

We have robust service level agreements in place with our solicitors and regularly review our panel of conveyancers to ensure that excellent service levels are maintained. If expectations fall short of the high standards that we set then we remove those firms from our panel.

We appreciate the positive feedback provided for Natalie and Joy and we are pleased they could turn your experience around. We endeavour to provide added value to assist our clients with their property journey and will continue to monitor and improve our process to ensure customer satisfaction.

Rated 1 out of 5 stars

This company acts only like agents

This company acts only like agents, once their intermediary fee has been paid, you are on your own, any of your concerns expressed will be totally ignored. They linked me with a company called Brearley Law since 9th December 2021 and up till now the deal is yet to be completely finalised. I contacted them several times when experience delay from Brearley Law in exchanging contract but no response from them. I am yet to get the outcome of land registration up till now since 25th April that the contract had been finally exchanged. The agreed fee was along the line increased. Better search for your own trusted solicitor

9 December 2021
Unprompted review
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Reply from MoveHomeFaster

We note that you purchased a Right to Buy from the local authority. Such transactions are often slower as our partner solicitors need to deal with a Local Authority legal department. I note that you were kept informed via our online portal at every stage. We can see that your solicitor responded to your enquiries within 24 hours each time. I am sorry that you felt we did not assist. You will see from our excellent Trustpilot reviews that we score very highly in relation to our communication.
In terms of your deeds please note that the Land Registry can take many months to deal with deeds. April to September is a relatively short period of time and is to be expected especially given that it was also Transfer of part.. If you need your deeds for any particular reason then please reach out to the solicitor and if there is a reason they will be able to expedite this for you.

Rated 5 out of 5 stars

Top notch service from Longespe…

Top notch service from Longespe Solicitors. Responsive, efficient and friendly. Couldn’t recommend them more highly.

26 July 2022
Unprompted review
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Reply from MoveHomeFaster

Thank you for your 5 star review! We will pass your comments onto the team at Longespe. Best wishes from the Move Home Faster team

Rated 5 out of 5 stars

Excellent service

Excellent service, my provided solicitor (Kath Ogden @ Brearleys) always answered emails promptly and was almost always available to speak to. A very friendly, helpful service

20 July 2022
Unprompted review
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Reply from MoveHomeFaster

Thank you for your 5 star review! Best wishes from the Move Home Faster team

Rated 5 out of 5 stars

Excellent service from MHF and their…

Excellent service from MHF and their solicitor Tracey Longespe who acted for us. Tracey sorted out an oversight by previous solicitors and saved the day with the whole transaction. Cannot recommend highly enough.

12 July 2022
Unprompted review
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Reply from MoveHomeFaster

Thank you for your 5 star review! Best wishes from the Move Home Faster team

Rated 5 out of 5 stars

Great Service!

MHF put me in touch with Solicitors who were very reasonably priced, easy to deal with and did the job exactly as required. As good as it gets really.

6 July 2022
Unprompted review
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Reply from MoveHomeFaster

Thank you for your 5 star review! Best wishes from the Move Home Faster team

Rated 5 out of 5 stars

An excellent hub of conveyancing…

An excellent hub of conveyancing solicitors. My quote was half the price of that from the estate agency. The work was excellent in terms of the pace of it and I was always able to contact my solicitor on the phone and by email. I will definitely be using them again if I need a conveyancing solicitor.

22 June 2022
Unprompted review
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Reply from MoveHomeFaster

Thank you for your 5 star review! Best wishes from all the Team at Move Home Faster.

Rated 5 out of 5 stars

Recommended.

I used Movehomefaster for the conveyancing for purchase of my new property and subsequently for the sale of my old one. They provided me with good conveyancers in both cases at a very reasonable cost. As well as the reasonable cost, they were very helpful with queries and general supervision of the conveyancing. I would recommend them to anyone who doesn't need a locally-based conveyancer & who wishes to save money without sacrificing the level of service that they get.

11 May 2022
Unprompted review
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Reply from MoveHomeFaster

Thank you for your 5 star review! Best wishes from the Move Home Faster Team

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Reasonable fees. Really on the ball and knowledgable solicitors. The online portal is really useful to see progress. Would use again.

9 May 2022
Unprompted review
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Reply from MoveHomeFaster

Thank you for your 5 star review! Best wishes from the Move Home Faster Team

Rated 5 out of 5 stars

10 out of 10

Very happy with all aspects of the process, the solicitor couldn't have been more helpful.

30 April 2022
Unprompted review
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Reply from MoveHomeFaster

Thank you for your 5 star review! All the best from the team at Move Home Faster

Rated 5 out of 5 stars

Highly recommended.

Donna and her team were excellent throughout our purchase. Love the Portal System as you can monitor progression at any time. Highly recommended.

29 April 2022
Unprompted review
MoveHomeFaster logo

Reply from MoveHomeFaster

Thank you for your 5 star review! Best wishes from the Move Home Faster Team

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