Mount Cars are reliable and professional. I had an early morning flight to the airport and I received a txt with the drivers name, car make, colour and registration 20 minutes before pick up time, and... See more
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Review summary
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I always use Mount Cars, 100% Reliable and a great service! the drivers are all polite and courteous and the booking system is bang up to date with driver tracking and announcements!
When I phone up they are always so helpful. I appreciate the messages sent to confirm the drivers registration number to. The drivers are always very helpful, and polite,and their timing is alway... See more
Booking taxi fair easy text when confirmed of car and driver text when taxi is on way good value better if loyalty card holder having discount is great
Company details
Written by the company
Our Chingford Mount office and phones are staffed 24/7 365 days a year. Having operated in the local area for over 40 years we know a thing or two about private car hire. With our state of the art IVR booking service you can rest assured you will be kept updated on your drivers progress as well as knowing who will be arriving to collect you as we text you the drivers details, photo and car details, our driver will arrive on time and get you where you need to be quickly and safely.
Contact info
1a Hall Lane, E4 8HH, London, United Kingdom
- 020 8524 1111
- bookings@mountcarschingford.com
- mountcars.com
4.7
Excellent
635 reviews
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Hasn’t replied to negative reviews
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Reliable service and good drivers
Reliable service and good drivers. We use them regularly for trips to the airport.
5 January 2025
excellent service from booking to the…
excellent service from booking to the actual journey.
31 December 2024
Professional
I have used Mount cars for the past week, a regular journey into a London hospital every day.
From the very first telephone conversation, I found them professional. The drivers were always on time and very helpful.
Highly recommend and will use them again whenever I need a cab... 5*
1 December 2024
Reliable……
3 December 2024
When I booked with Emma it turned up as…
When I booked with Emma it turned up as she said it would.
As being disabledave river saw it was struggling with dark and walking. He got out and help me get in
23 November 2024
friendly staff and they are always…
friendly staff and they are always reasonably priced and reliable
30 November 2024
Great service
Quick to answer, driver was there in the time stated, was a good ride home
24 November 2024
Very helpful driver helped with my…
Very helpful driver helped with my shopping bags which was appreciated as I had a back problem ⭐️👍🏻 downside was there was an unpleasant smell in the cab 👎🏻😷
22 November 2024
Can be relied on to be punctual…
Can be relied on to be punctual .Drivers & the people who answer the phones are always polite & helpful .Wouldn’t us anyone else .
20 November 2024
Highly recommended!
Cabs for outward and return journeys both on time. Friendly driver who took most efficient route. Price very fair. A very reliable company to use - as I always do.
21 November 2024
Great communication regarding arrival…
Great communication regarding arrival of cars including details of the car. Driver what friendly and drove well. Great experience
21 November 2024
Punctual as always
20 November 2024
Extremely rude customer service and late taxi
My taxi didn't arrive at the pick-up point booked, and when I called the office a lady screamed at me repeatedly saying the taxi was there - it wasn't - and then hang up on me. Have never experienced such rude, unhelpful, and frankly unacceptable service.
Eventually the taxi arrived 15 minutes late, very poor service, especially considering this was a booking for the airport.
Extremely disappointed with the service provided and will not be using again.
29 August 2024
Unprompted review
Reliable and Trustworthy
Regular user of mount cars and always on time polite efficient and reasonably priced no complaints at all !
2 July 2024
Excellent I ordered the cab to pick up…
Excellent I ordered the cab to pick up my 84 year old Dad to go to Stansted with my nephew(12). My Dad anxious about timings etc but mount cars arrived 15 mins early and were friend and efficient. Thank you and well done. Will definitely be using again.
1 July 2024
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