Motowheels.com Reviews 

Great transaction with exceptional communication.

Great product but EXCEPTIONAL SERVICE! Rocket fast delivery & Customer Service Dept is A++

If I could give 0 stars I would. Please read the fine print before doing business with this company. After waiting days for my order status to change, a representative reached out to me to tell me there was a pricing error on their website and I would have to pay an additional $378 for my order! This is a classic scam site that baits you with a low price and then tells you they are happy to ship the item for an additional fee. That’s no way to do business. After reaching out to others, it seems this is common practice for them. Buyer beware! You will not get the item you paid for at the price you think you are paying. They even use the same excuse with others. “Oh we have a new employee that didn’t know how to enter the correct information”. Shady, dishonest company.
You would think that’s bad enough, but the story gets better. After waiting more than a week without getting the refund I was promised due to the “pricing error”, I contact motowheels to ask where my money is. They say, we’ve thought it over and we will honor the original price. Ok…I’ll bite, that’s all I wanted in the first place, so I agree. Again, several days go by, and to my surprise, my money is refunded. No communication, no anything, just a refund on my credit card. A few days later, I’m contacted to say they need my credit card again, that they messed up the transaction somehow. Enough is enough, this company could not have found more ways to screw this up if they tried. Check the reviews, I wish I had beforehand. Lesson learned. Do not do business with motowheels.

Great price, quick ship, but no communication after order was made.

Items purchased were needed and they had them. Disappointed that no tracking was available or asked if I would like one. Package came with one side corner top to bottom of the cardboard box was open, maybe wrap the cardboard box with tape which would prevent the side corners of box from coming apart. Everything was in the box that I ordered. Great stuff. This shop has lots of parts for different motorcycles which is great.
Thanks Motowheels

Gave it a four stars just because of how long it takes to get deliver..But overall good will purchase against.

Very good to deal with very good quality and fast shipping easy ordering definitely will buy again

Tried to order a part off the website that showed "in stock, ready to ship". It wasn't. They didnt bother telling me until a month later when I called. Got the runaround. Got lied to. Eventually canceled my order.

Fast delivery, easy to use website.

Staff is always easy to deal with. Parts came a week earlier than expected. Thank you!

Very nice customer service.

Bad service. Was not notified item was back ordered. Then when I asked for refund they told me it would be a 20% restock fee.?

Good very good

Good product, good price!

I needed a specific part, the price was the best out there, and it showed up as delivered!

It appears as though my package (EMS shims) was opened, which in light of the contents is disturbing. So I deducted a star- though I don't know that Motowheels had any control over that or not. They did communicate with me very effectively about the issue. Recommend.

i like to exchange an item, wrote them an email and never reply.

Great price, fast turnaround time, helpful and prompt communication. I'll definitely use you guys again.

Item matched description. Seller was prompt and packaging was ideal. Shipping was also decent. Positive experience and would buy from again.