Don’t use this car sales company
My Wife and I are absolutely disgusted with the service from Motorzone Burnley and would not recommend anyone buy a car from them.
I purchased my car from them just four months ago. Recently, I took it to a garage because the brake judder was getting progressively worse — and I’m glad I did.
The mechanic discovered that when the brakes had supposedly been done before delivery, the front wheel bolts had been massively over-torqued, causing damage to the brakes. It took the garage hours just to remove them properly.
On top of that, we then discovered evidence that the car had previously suffered an engine fire, something that was never disclosed to us at the time of sale. We also found green masking tape holding one of the air intakes in place.
I contacted Motorzone Burnley directly via TikTok to raise these serious concerns, but I have received no response whatsoever. Since they have chosen to ignore me privately, I am now leaving this review publicly so others are aware of my experience.