Motorwise Reviews 4,902

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 936 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being easy, straightforward, and efficient from start to finish. Many people highlight the helpfulness and friendliness of the staff, from those arranging collections to the drivers themselves. Reviewers also frequently mention receiving a good price for their vehicles and that payments are processed promptly, often within 24 hours or the next day. However, some customers also noted issues with payment deductions for missing parts, which they felt were unfairly applied or not communicated clearly. A few other people also felt that there were delays in car collection or that the company refused to collect a vehicle after a cancellation.

What people talk about most

Service

Customers had positive experiences with service, praising its ease of use, efficiency, and reliability. Many... See more

Staff

Consumers consistently report positive interactions with staff. Many reviewers highlight the helpfulness,... See more

Payment

Clients share positive opinions on payment, frequently highlighting its speed and reliability. Many customers... See more

Price

Users describe positive interactions with price, often receiving fair and competitive offers for their... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as easy, straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent communication. We got the amount that they initially stated, promptly. Of course we told them the truth about the state of the car, so there would be no need to change the price. Overall,... See more

Company replied

Rated 5 out of 5 stars

Such an easy, straightforward process from start to finish. Kept updated throughout and communication was great the whole way through. The person who called to arrange everything was very helpful, and... See more

Company replied

Rated 5 out of 5 stars

Really impressed - I received a prompt response to initial enquiry and my car was collected a couple of days later by Paul who was courtious and polite. The payment was credited intomy account two day... See more

Company replied

Rated 5 out of 5 stars

I needed to scrap my car. Following an MOT, it was going to cost too much to fix. Motorwise were incredibly easy to deal with - a quick price, quick connection to collection people who, in turn, were... See more

Company replied


Company details

  1. Auto Wrecker

About Motorwise

Written by the company

Motorwise Logo

Motorwise is one of the U.K.’s top scrap and salvage vehicle recycling brokers. Since 2012, we've earned a reputation for being reliable and trustworthy, delivering the highest standard of service delivery to tens of thousands of customers every year.

Why Choose Motorwise?

1. Leading Broker: One of the largest in the UK, trusted since 2012.

2. Licensed & Compliant: We are fully licensed by the Environment Agency.

3. Trusted Partners: To ensure legal, efficient and eco-friendly vehicle disposal, we only work with professional & licensed Authorized Treatment Facilities.

4. Competitive Prices: We offer best prices for your scrap or salvage vehicles.

5. Instant Quotes: Get an instant, no-obligation quote online.

6. Easy Process: Free, fast and convenient vehicle collection arrangements.

7. Customer Focus: Your satisfaction is our priority.

8. Accessible Support: Reach us via phone, email, live chat, or social media.

Our Service

Our user-friendly website lets you get an instant quote by entering your vehicle registration and collection postcode. We ensure a seamless, efficient experience, providing the best prices from our buyers. Our online acceptance form makes arranging vehicle collection quick and easy from any location.

Motorwise is committed to delivering fast, courteous, and legal disposal services, making us the go-to choice for vehicle disposal in the UK.


GET A QUOTE OUR REVIEWS

Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt service within the agreed…

Prompt service within the agreed timeframe for both collecting the scrapped car and completing the payment.

16 March 2026
Motorwise logo

Reply from Motorwise

Thank you for the 5-star review! We're pleased to have provided a smooth scrap car collection service for you!

Rated 5 out of 5 stars

prompt and efficient

prompt and efficient. Would use again.

3 April 2026
Motorwise logo

Reply from Motorwise

We appreciate your 5-star review! It was our pleasure to assist with your scrap car collection needs.

Rated 5 out of 5 stars

Moterwise were very efficient

Moterwise were very efficient, collected the car on the given date, called me an hour before collection and took the car away, very simple and easy to do, moterwise sorted it all out for me and I had my payment within 2 hours at the amount quoted. Excellent service.

2 April 2026
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Reply from Motorwise

Thank you for choosing our scrap car collection service, and we're pleased you had a positive experience.

Rated 5 out of 5 stars

Really impressed

Really impressed - I received a prompt response to initial enquiry and my car was collected a couple of days later by Paul who was courtious and polite. The payment was credited intomy account two days after that. I'd had a few enquiries, however the staff were really helpfull and friendly and provided the info required.

2 April 2026
Motorwise logo

Reply from Motorwise

We're grateful for your 5-star feedback and that our scrap car collection service met your expectations.

Rated 5 out of 5 stars

A good experience

A very quick, helpful and friendly service from start to finish.

1 April 2026
Motorwise logo

Reply from Motorwise

Thank you for the 5-star rating! We're pleased to know you were satisfied with our scrap car collection service.

Rated 5 out of 5 stars

Thank you Motorwise for picking up our…

Thank you Motorwise for picking up our car from the garage, where unfortunately the mechanic told us it had come to the end of its life.
One call to motorwise, and the problem of getting the car scrapped was done.
Thank you!
“Oh got a new motor”!!😜
Paul

2 April 2026
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Reply from Motorwise

We're delighted to receive your 5-star review! Thank you for choosing our scrap car collection service, and we're pleased we could meet your needs.

Rated 5 out of 5 stars

The process was simplified and…

The process was simplified and straightforward.

24 March 2026
Motorwise logo

Reply from Motorwise

We're delighted to receive your 5-star review! Thank you for choosing our scrap car collection service, and we're pleased we could meet your needs.

Rated 5 out of 5 stars

Very easy to use

Very easy to use, very helpful and straightforward. Would definitely use again. Staff very pleasant.

2 April 2026
Motorwise logo

Reply from Motorwise

Thanks for the 5-star review! It was our pleasure to ensure a seamless experience for your scrap car collection.

Rated 5 out of 5 stars

Speed and efficiency

Speed and efficiency, no hassle👍

30 March 2026
Motorwise logo

Reply from Motorwise

Your 5-star rating and positive feedback is appreciated. Thank you for choosing our scrap car collection service.

Rated 5 out of 5 stars

Very quick easy transaction

Very quick easy transaction, will definitely use again

28 March 2026
Motorwise logo

Reply from Motorwise

We're pleased to receive your 5-star review! Thank you for trusting us with your scrap car collection.

Rated 5 out of 5 stars

Very happy

Very easy to talk too very happy with the experience and service

31 March 2026
Motorwise logo

Reply from Motorwise

A big thank you for the 5-star review! We're glad our scrap car collection service left a positive impression on you.

Rated 5 out of 5 stars

My experience was fantastic their…

My experience was fantastic their service and communication is great good customer care

12 March 2026
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Reply from Motorwise

Your 5-star rating means a lot to us! Thank you for sharing your positive experience using our scrap car collection service.

Rated 5 out of 5 stars

Easy money in bank same day as…

Easy money in bank same day as collection

26 March 2026
Motorwise logo

Reply from Motorwise

We're grateful for your kind review and 5-star rating! Thank you for choosing our scrap car collection service.

Rated 5 out of 5 stars

Very quick and prompt and honest and…

Very quick and prompt and honest and helpful. Got money same day no issues at all. Have used since highly recommend.

9 April 2026
Motorwise logo

Reply from Motorwise

Your positive 5-star review means a lot to us! Thank you for trusting us with your scrap car collection – we're glad we could provide a service you would be confident to recommend.

Rated 5 out of 5 stars

Easy and fast

Easy to set up online, great communication and quick collection.

1 April 2026
Motorwise logo

Reply from Motorwise

Thank you for choosing and trusting us! We're grateful for your support.

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