Had an extremely pleasant experience at Motorpoint Burnley. I was served by Joe, who was very helpful, there was no pressure buying or forcing to get unnecessary products, gave me good advise and wa... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
No hassle .pick the cars your interested in then matey got us the keys and left us to browse round. Didn't follow us round as seems to be the usual practice He was very efficient and friendly .when... See more
All staff were good to deal with. Although now happy with the vehicle it was presented on the day of collection in a very sub standard state of cleanliness mainly inside. We have had to have the car... See more
Have used Motorpoint now twice and find then helpful The person who we did the deal with and the person who dealt with us on the day of collection were different people. I thought the one person wou... See more
Company details
- Car Dealer
- also in
- Used Car Dealer
Written by the company
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Written by the company

- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.

Contact info
Rosegrove Lane, BB12 6EH, Burnley, Lancashire, United Kingdom
- 01282 881355

Over 1000 new cars every week
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The salesman was amazing couldnt have…
The salesman was amazing couldnt have done more would recommend anytime and worth the 2 hour travel
Excellent choice of vehicles
Excellent choice of vehicles. We were very well looked after I will certainly come back in future
Excellent service
Quick friendly service for things done kurt helped in ever way possible very
Happy
Straight forward transition,nice car
Had an extremely pleasant experience at…
Had an extremely pleasant experience at Motorpoint Burnley. I was served by Joe, who was very helpful, there was no pressure buying or forcing to get unnecessary products, gave me good advise and was very very friendly. Made the whole process smooth, and I was able to get my car on the same day without any fuss.
I've already recommended to my family, but would definitely recommend Burnley's branch.
Excellent service
Excellent service, great choice of cars, they had the perfect car for me at a competitive price. Our salesman, Kurt, was amazing, very friendly, helpful and patient with me. Would definitely recommend Motorpoint. 👍
No hassle .pick the cars your…
No hassle .pick the cars your interested in then matey got us the keys and left us to browse round. Didn't follow us round as seems to be the usual practice
He was very efficient and friendly .when we had picked the car it the sale was completed in a very efficient and professional manner .I would recommend motorpoint to anyone .a special thanks to Matty who made buying the car an enjoyable and relaxed experience.
Our agent, Ryan, was very helpful.
Our agent, Ryan was very helpful and patient. He answered our questions as clearly as he could and helped us to understand the online purchasing of road tax and payment process.
Good service
Good service, never pressured , decent prices, left alone to browse, free refreshments to help yourself to,
Only criticism is better valetting once car purchased.
Great service from all the staff
Another deal done at Motorpoint
Have used Motorpoint now twice and find then helpful
The person who we did the deal with and the person who dealt with us on the day of collection were different people. I thought the one person would see us through the whole process. I mentioned a couple of points on the MOT record on the car. Not 100 percent sure these points were taken seriously.
Fantastic friendly service from Ashton
Good at explaining exactly what it is…
Good at explaining exactly what it is Good and honest service thankyou
Great service
Great service, warm and friendly staff, great car price. We’ve used you before and will recommend using you again.
Everything was very straightforward
Everything was very straightforward. The staff were friendly and helpful. They made buying a new car a pleasant experience.
All staff were good to deal with
All staff were good to deal with. Although now happy with the vehicle it was presented on the day of collection in a very sub standard state of cleanliness mainly inside. We have had to have the car fully cleaned and valeted at our expense plus there was only one key with a battery in, we had to have a new one fitted.
This is our fourth purchase from Motorpoint and we will use again, the above is constructive criticism and hope that it is taken on board regarding vehicle cleanliness and presentation.
May use AI-assist with repliesRead more
First time I have purchased a car from…
First time I have purchased a car from motorpoint I was impressed with the overall experience pleasant staff very efficient pleased with the car presented clean

Reply from Motorpoint - Burnley
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







