Everything was great. It’s nice to know. You can find almost original fairing and a cheaper cost that fit better than cheaper fans.
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I purchased a trans valve body for my truck. It was the exact same one. Unfortunately it was damaged. But the costumer service quickly resolved the problem.
In the future if you get a Hawaiian address and you don’t ship to Hawaii. It be great if you didn’t charge the credit card. It was not hard at all to get the money back! But if you didn’t charge my ca... See more
Do not order from this company. They are just a reseller, selling thing from eBay with marked up price. I ordered a Rear drive unit for my vehicle which was priced $300 more then the ones on eBay. It... See more
Company details
Written by the company
Hello and thanks for visiting MotorGenic! MotorGenic is a Beast Industry, Inc., company located at Chino, California. MotorGenic is an independent business selling aftermarket parts and accessories for American and imported motorcycles, Cars, Trucks, SUVs and ATV. We have many items to offer at great prices, and we hope that you can find what you need here.
Contact info
United States
- motorgenic.com
3.1
Average
47 reviews
Replied to 5% of negative reviews
Typically replies within 24 hours
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Do not order from this company
Do not order from this company. They are just a reseller, selling thing from eBay with marked up price. I ordered a Rear drive unit for my vehicle which was priced $300 more then the ones on eBay. It cost me over $900 and when I received it, it was the exact one from eBay. Had it professionally installed and it didn't work at all. Almost put me in the ditch several times when i started malfunctioning as i was driving it home. It then started grinding and vibrating the car. I contacted them immediately they told me they would give me 40% back and i should sell the part on marketplace to recoup the rest of the money that I would be out. THEY TOLD ME TO SELL A DANGEROUSE/FAULTY PRODUCT TO SOMEONE ELSE! When i told them that's not an option they said they'd give me 50% back and i would have to send them the product back which would cost me over $150. I had to charge back the purchase through my credit card who sided with me unanimously. I got my full return. DO NOT ORDER FROM THIS COMPANY !
14 January 2026
Unprompted review
Terrible customer service
I can't even remember at this point I just know I got a charge back because they didnt wanna give me a refund. Dont like that..
25 October 2025
Should be negative
Should be negative
Ordered a part from the Feb 23rd 2026 waited a week no shipping info emailed them said should ship within 2 to 4 days i waited more contacted them a week later they then say that the part was back ordered and should ship within a week well that was 2 weeks ago now and nothing this place is a joke a bunch of scammers do not order anything from them
23 February 2026
Unprompted review
Have yet received my part that I have…
Have yet received my part that I have paid for. Would like to be reimbursed, thank you.
11 March 2026
The fast response to my needs i will do…
The fast response to my needs i will do more business with you in the future thank you
3 March 2026
Everything was great
Everything was great. It’s nice to know. You can find almost original fairing and a cheaper cost that fit better than cheaper fans.
1 March 2026
Good product -- shipping speed could be…
Good product -- shipping speed could be better
6 February 2026
Been almost a month still not even a…
Been almost a month still not even a tracking number wish I would of read reviews this place is a scam I do not believe any of these reviews are real phone number is just a mailbox and don’t respond to emails will be calling my bank
2 February 2026
Unprompted review
Everything fast and easy
7 February 2026
The grill fit perfectly
The grill fit perfectly. Installation was easy enough, just took a little time to get it lined up right.
29 December 2025
Unprompted review
In the future if you get a Hawaiian…
In the future if you get a Hawaiian address and you don’t ship to Hawaii. It be great if you didn’t charge the credit card. It was not hard at all to get the money back! But if you didn’t charge my card I would need to monitor the situation 😊
4 December 2025
No will answer the phone or return a…
No will answer the phone or return a call. I returned an order over a month ago and I haven't been reimbursed or updated on what's going on with my refund. This is the absolute worst customer service I've ever experienced with any company. I've read several reviews about how horrible the customer service is, now I can testify to the same. My order number is 220437.
26 September 2025
The part I ordered fit perfect and…
The part I ordered fit perfect and worked perfectly
7 December 2025
Order was cancelled without explanation.
6 December 2025
Reply from MotorGenic
We are very sorry that you had a bad shopping experience. After our investigation, it turned out that the product was out of stock. There seems to be some issue with our automatic email system, which prevented the email from being sent to you. We have already addressed this deficiency. Once again, we apologize for any inconvenience caused.
It was a quality product for the cost
4 December 2025
great company fast service and delivery
10 December 2025
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