Motorcycle Products Reviews 

4,508
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 79 reviews, reviewers overwhelmingly had a great experience with this company, frequently returning for their ongoing motorcycle parts needs. Customers regularly praise the exceptionally fast delivery times, solid product quality, and competitive prices available across a broad inventory of spares. People also appreciate the straightforward website navigation and the attentive support provided whenever assistance is needed with orders. Some people were dissatisfied with occasional order fulfillment problems, including missing components or a lack of proactive communication regarding stock. Consumers occasionally encountered transit damage on delivered goods or experienced situations where shipments took several working days to arrive.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items match descriptions well and fit... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting fast and next-day... See more

Service

People report positive experiences with service, highlighting great communication and exceptional help from... See more

Order

Clients share positive opinions on order, consistently highlighting the extremely fast delivery times and... See more

Price

Users describe satisfaction with price, highlighting that items are affordable and cheaper by far compared to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing service. I ordered a replacement brake lever which promptly arrived but I couldn’t get it to fit. I sent an email and next day a replacement arrived, this also didn’t fit. Arnie pulled out all... See more

Company replied

Rated 5 out of 5 stars

Hubby needed to order some bike parts and tools as no Ducati agent where we live. Communication, delivery and dealing with changes/returns was excellent. Would use them again.

Company replied

Rated 5 out of 5 stars

Accidentally ordered the wrong brake pads, messaged the company and they managed to resolve my issue instantly, received my new pads the next day! Perfect customer service, couldn't ask for any better... See more

Rated 5 out of 5 stars

Motorcycle Products is always my first port of call. Been using them for about 4 years. Always a good range of stock, sensible prices and fast delivery. Any queries about parts required that are s... See more


Company details

  1. Motorcycle Parts Store

Written by the company

Motorcycle Products are a small UK based family run business selling motorcycle, scooter and ATV parts to the general public and trade. We supply high quality pattern and aftermarket motorcycle parts from the world's leading brands and all at the lowest prices. Aftermarket motorcycle parts for all makes and models are available for all types of bike from mopeds to superbikes, from classic Japanese and British motorcycles from the 1950's to modern day machines from China, Europe, America, and Japan. We offer same day dispatch, next day delivery, a customer service that's second to none, easy returns with 30 days to change your mind & we'll always put right quickly and efficiently to replace any faulty or damaged goods.


Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(4,508)

75 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely first class service from…

Absolutely first class service from this family run company. I ordered set of front wheel bearings but due to a part number mixup they where incorrect. A quick phone call and a new set was sent out which I received the following day at no extra cost to myself. Absolutely brilliant service and I will most definitely use again in the future without hesitation. Many thanks. Steve

3 April 2025
Unprompted review
Rated 5 out of 5 stars

First time using this company

First time using this company.
Only need a clutch handle so not a big thing. Found it easily on the site.
Couldn't believe how quickly it arrived, give amazon a run for their money!

27 March 2025
Rated 5 out of 5 stars

This business is the best I have dealt…

This business is the best I have dealt with ever. Pre order they were interested and helpful with my initial enquiry. They genuinely wanted to ensure I got the right product and I am sure would have turned down a sale rather than sell me sometyI did not need. In the event my purchase met my needs and they continued their interest so that future customers could benefit from the knowledge gained.

The item I ordered arrived in less than 24 hours. Brilliant. First class customer service and good value for money. Excellent.

23 March 2025
Unprompted review
Rated 5 out of 5 stars

Ordered pair mirrors for my BMW s1000r

Ordered pair mirrors for my BMW s1000r
Couldn’t fault the service and communication and postal delivery.
Also item👌
Lynne emailed me and keep me up to date with delivery time.
Thank you Lynne first class service🌟
Cheers,Neal.

20 March 2025
Unprompted review
Rated 5 out of 5 stars

First time I used this company

First time I used this company
And a five star review have custom bike needed battery for non standard fitment. Sorted it all out confirmed sizes. Could not be more helpful on the phone, highly recommend you use this company for your bike parts.
Thank you
Rick (suet)

10 March 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service - I wanted some hydraulic hoses for a Ducati project I've been working on but I wanted them to a slightly different spec to the standard offering. I contacted a few of the companies, most of whom said they couldn't help.

The one exception was Arnie at Motorcycle Products. He took the time to enquire with his supplier on my behalf and then confirmed that, yes, he could help me.

So I placed the order and literally 40 hours later, 3 custom made hydraulic hoses came through my letter box. I didn't think for one moment that they could possibly have arrived that quickly.

It's so refreshing to find a company with a proper passion and understanding of the love of motorcycles and a willingness to help others.

You've definitely gone to the top of my list of places to look for parts. Thank you.

5 March 2025
Unprompted review

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