Motor Connect Reviews 

39
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I recently purchased a car from Motor Connect & the process was so easy The motor connect team aren’t your usual pushy sales people, they’re knowledgeable, gave me great advice & helped me choo... See more

Rated 5 out of 5 stars

After an absolute nightmare from another company Mike went above and beyond to help me secure the car wish I had seen. He kept in constant contact with myself throughout and did everything in his pow... See more

Rated 1 out of 5 stars

We purchased a car just under 2 years ago from Motor Connect and had none stop issues with the car they sold to us. When test driving the vehicle originally we detected steering issues... See more

Rated 5 out of 5 stars

I contacted this company after being recommended by a friend . I spoke with Reece who was approachable,friendly and listened to what i wanted . He found me my perfect SUV and even did an adjustm... See more

Company details

  1. Car Dealer

Written by the company

Motor Connect is an award winning car dealership based in Northwich, Cheshire. Motor Connect sell various makes and models which include: Ford, Vauxhall, Kia, Nissan, Volvo, BMW, Mercedes, Audi & Land Rover / Range Rover to name a few. If you are looking for car finance in Cheshire and the surrounding areas, look no further. Motor Connect have a specialist vehicle finance team which can help whether you have good or poor credit. Don’t hesitate to get in touch with the team today.


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4.0

Great

TrustScore 4 out of 5

39 reviews

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4.0

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(39)

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Rated 1 out of 5 stars

We purchased a car just under 2 years…

We purchased a car just under 2 years ago from Motor Connect and had none stop issues with the car they sold to us.

When test driving the vehicle originally we detected steering issues and lagging problems and Motor Connect assured us don’t worry this will be looked at and fixed before we collected the vehicle.

We saw the previous MOT to detect a long list of advisory’s and they also assured us that these would be fixed!

What a bunch of liars! The MOT surprise, surprise has no advisors on there when we collected the car but when we started to drive the car we still had the same issues with the steering and lagging so no this hasn’t been fixed! We took it to there designated garage to have the suspension fixed! They only fixed part of this issue! After going back and two to the garage they ended up putting two new tyres on and tracking. We still had an issue.

After driving around for 12 months with constant banging, clunks and pulling we took the car for an MOT to discover every advisory what was on the first MOT was still on there and that no repairs had been carried out! We had an immediate fail, can not drive until a long list of issues were fixed, they also had to finish the other part of the suspension as they had forgot to do this correctly at the warranty garage, they had only fitted the suspension arm without the ball joint! This is a standard complete repair! After paying a fair bit of money out we then got engine light faults after engine light faults which resulted in us paying a few thousand pounds out for the repairs, one of the repairs being a new turbo! This is why there was a lag at the start when test driving!

Motor connect also told us MOT garages don’t need to state advisories on MOT’s anymore?? This is one to watch!

I thought going to a local garage would have been a trustworthy experience than what we received! We were sold a faulty car and Motor connect just stated when we called them and emailed them to bring on trading standards. I would avoid Motor connect with a passion! We have now paid out more than what we paid for the car, it’s basically a write off! The trust has totally gone.

What a let down for our town. We would have given zero stars if this was possible. AVOID.

5 February 2024
Unprompted review
Rated 5 out of 5 stars

The 2nd car I have purchased from Motor…

The 2nd car I have purchased from Motor Connect and I would like to say what an extreme pleasure it was. I phoned them and advised them what I was looking for and two days later I was driving out in my new car. Absolutely fantastic service from a great company. Reece, Graham and Steve were so helpful. I wouldn’t go anywhere else…Highly recommended.

1 October 2023
Unprompted review
Rated 1 out of 5 stars

Poor service

Agreed a price over the phone for them to buy my car. The sent a driver to collect my car (he drove 165 miles!) he then proceeded to tell me that my car was dinted, scratched etc which it wasn’t. Unbeknownst to him if already had it appraised. He then offers me well below what was originally agreed. At no point did anyone tell me that the agreed price would be negotiable so complete waste of everyone’s time.

THEN I find out that they’ve already set up finance on my car to sell it on to someone before they even bought it from me! I try to sell to someone else and he won’t buy because it says there’s finance against the car!! So not only have they completely wasted my time by sending someone on a 300+ round trip, but they set up finance on a car they don’t own which results in me not being able to sell my car on.

Absolutely ridiculous service.

4 November 2022
Unprompted review
Rated 5 out of 5 stars

It was a brilliant service from Start…

It was a brilliant service from Start to finish By Mike .
He kept me in the loop by frequent update over my finance approval and finally get the
job done .
I am also happy with a purchased vehicle as it’s so clean and it is what I was looking for and found it in this company after a long term .
Will recommend this company to anyone around looking for quality and immaculate vehicle .

4 July 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Filled in the application on-line same day I got a phone call saying that I've been successful,cracking bunch of guys very helpful and understanding for what I needed. They found me a car for my step daughter's needs by the end of the day everything was done and dusted very happy with the outcome thanks to reece Mike and all staff at motor connect

18 June 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend this company

This company are extremely good, sales staff, not pushy, just let me look around, when I picked my car arranged everything brilliantly, car was spotless with 12months MOT. All done within a week, would highly recommend.

3 June 2022
Unprompted review
Rated 5 out of 5 stars

What an amazing team .Reece stepped in…

What an amazing team .Reece stepped in when Mike had a day of .Mike as a patience of a saint dealing with me lol ,for 2 weeks he was trying to get the best car for my needs after me searching and looking for different kinds of car ,mike finally got the one I wanted ,on top of that Mike actually brought the car for my inspection before I made my mind up (again) but yes that's the one I picked my Renault Clio , Mike then took the car back to get it all checked,and up to Motor connects 5star grade .Mike actually brought the car back to my home ,after his full shift . What a great company,I will defo be back when I need a new car next (sorry Mike) .

27 May 2022
Unprompted review
Rated 5 out of 5 stars

So helpful

A friend advised me to use Motor Connect to look for my first car and I am so pleased that I did! Mike was so helpful and went above and beyond to find me my perfect car.

When I went to collect, everyone in the office was super friendly and the car was exactly what I hoped for. I can’t recommend them enough!

25 April 2022
Unprompted review
Rated 5 out of 5 stars

Mike from motor connect has been…

Mike from motor connect has been brilliant with myself and finding me the car I wanted at an affordable price. He went above and beyond to help me get the car I wanted ASAP, he was also so lovely and friendly! Mike is very knowledgeable and brilliant at his job. Super happy with the service at motor connect and absolutely love my car!

23 April 2022
Unprompted review
Rated 5 out of 5 stars

Best car company

Mike from motor connect has been the most polite person I have spoke to about a car.motor connect where very quick to respond and got everything sorted in a matter of days. I would highly recommend this company as they understood I was buying my first car and helped me understand everything I need to be able to manage a car I am very grateful for them and everything they did to help me get a car.x

12 April 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely Fantastic Service from…

Absolutely Fantastic Service from picking the car , the speed of how quickly I was able to purchase my New Vechicle , Car is a dream to drive and a Big Thankyou to Mike who went the extra mile to make sure I was driving my car so quick , Highly Recommend Motor Connect 5 stars 🌟 from me

4 April 2022
Unprompted review
Rated 5 out of 5 stars

Mike the knight saved the day

Mike from motorconnect was fantastic you wont be disappointed. Communicated well, and was dedicated to get me the car i needed in such a short time. He certainly was my knight in shining armour, saving me the worry of no car.

27 March 2022
Unprompted review

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