motoheaven.com.au Reviews 60

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Deceptive and incompetent. You guys had to call somebody just to do service on a Piaggio Beverly scooter who didn't care to check how much oil goes in the gear box NOR did the dude check the oil le... See more

Rated 5 out of 5 stars

The pipe arrived quickly and was exactly as described. Fit my Yamaha TTR125 perfectly with no issues. Installation was straightforward, and the sound is awesome – gives the bike a nice tone without b... See more

Rated 5 out of 5 stars

The Kickback Air boots were at a very good price and in the size and colour I needed. I was kept informed about packing and posting (very reasonable $) throughout the process and would happily buy fro... See more

Rated 5 out of 5 stars

I was somewhat confused when trying to order online spares for my AIROH helmet. I contacted Moto Heaven via email and Cass from Sales was absolutely brilliant. She very quickly contacted me and identi... See more


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

60 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Deceptive and incompetent.

Deceptive and incompetent.
You guys had to call somebody just to do service on a Piaggio Beverly scooter who didn't care to check how much oil goes in the gear box NOR did the dude check the oil level after he did the rubbish job.
I also send a complaint e-mail but it was ignored!
Charlatans you can trust!

25 January 2025
Unprompted review
Rated 5 out of 5 stars

Quick shipping

Quick shipping, item in immaculate new condition. Had what I wanted and was one of the only stores to stock it. Even threw in a freebie which is great. Couldn’t ask for more.

18 July 2025
Rated 5 out of 5 stars

Great customer service!!!

ive purchased in store and online. Instore was to try on boots for size ( which i needed to then purchase online as model i wanted not at shop but in warehouse ). tried on another style from same brand in my size. Jamie was fantastic, heaps of good advice and easy to talk to . I am a returning rider ( now disabled ) and had a great chat. He helped me with info to assist me make the right Cardo purchase decision when i do in the future ( and will be from you ). picked up something small in shop for my quadlock setup and ordered shoes from website that were quickly shipped. Cant fault either method .

18 July 2025
Rated 5 out of 5 stars

Prompt service

Prompt service. The garment didn't fit and I used their return portal which made the process seamless. The staff at the other end of the telephone were always super helpful, respectful and provises great service.

17 June 2025
Rated 1 out of 5 stars

Terrible service

I waited over a week and heard nothing from them.
Had to contact them to find out the frame sliders were out of stock.
Followed up multiple times every few weeks, ended up taking 3 months to receive the sliders and when they turned up it was the wrong colour.

17 June 2025
Rated 5 out of 5 stars

Great exhaust

The pipe arrived quickly and was exactly as described. Fit my Yamaha TTR125 perfectly with no issues. Installation was straightforward, and the sound is awesome – gives the bike a nice tone without being too loud. Really impressed with the quality and how well it performs. Highly recommend for anyone looking to upgrade their TTR125 exhaust!

17 June 2025
Rated 5 out of 5 stars

Bargain Oxford Kickbacks

The Kickback Air boots were at a very good price and in the size and colour I needed. I was kept informed about packing and posting (very reasonable $) throughout the process and would happily buy from these guys again. Well done Motoheaven, great experience.

18 March 2025
Rated 5 out of 5 stars

Quality products, quickly dispatched!

Quality products not always available elsewhere in Aus. The parts available on the shelf were quickly dispatched at a very good rate so that the part that was not available did not hold up delivery. Good communication.

17 February 2025

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