Moto Central Reviews 3,064

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its amazing products, competitive prices, and exceptional service. Many people highlight the quick delivery, with items often arriving sooner than expected, and appreciate the excellent communication regarding order tracking. Consumers frequently mention the high quality of the products, noting that they are often better than anticipated and exactly as described. However, some customers also noted issues with shipping and customer support, with a few experiencing delays in receiving tracking information or action on their orders. A small number of people were dissatisfied with how product faults were handled and felt their concerns were not adequately addressed.

What people talk about most

Product

Consumers generally express satisfaction with the products. Many reviewers praise the quality of items, such... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the super fast... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the quick, efficient, and... See more

Price

Customers had positive experiences with price, often highlighting great prices, competitive pricing, and... See more

Quality

Users describe positive interactions with quality, frequently praising items as excellent, great, and high... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thanks for stocking the spares for Burley bicycle trailers ! Found/bought via eBay, didn't realise it's a Motorcylce supplier :). Bought the replacement seat for the Burley Cub child trailer 2016, as... See more

Rated 5 out of 5 stars

Everyone at the store was very helpful but would like to give a big shout out to John who took the time and care to help with a helmet fitting, at no extra cost. His vast experience was evident and he... See more

Rated 5 out of 5 stars

Really pleased to find this place, great range of items, super quick delivery and good pricing. Was kept up to date with tracking and how shipment was going with emails and excellent communication. Wi... See more

Rated 5 out of 5 stars

Amazing products, prices and most importantly service. I ordered motorcycle trainers (best price), arrived fast and didn't fit (my fault with euro sizes). Free return and my correct sized ones arri... See more


Company details

  1. Motorcycle Shop
  2. Hobby Store
  3. Leather Goods Store
  4. Motorsports Store

Written by the company

Moto Central is one of the UK's leading retailers of motorcycle gear, offering an extensive selection of helmets, clothing, boots, gloves, and accessories from the top brands in the industry. Whether you're a sports rider, adventure tourer, commuter, or classic enthusiast, our Midlands-based showroom provides a dedicated shopping experience with expert staff ready to assist. We take pride in delivering top-quality motorcycle products with exceptional customer service. Our website features thousands of products, more than many competitors, and we provide free UK delivery on orders over £25, along with a 365-day return policy for complete peace of mind. At Moto Central, we go the extra mile to ensure you get the right gear at the best value. Plus, we offer exclusive discounts for Emergency Services, NHS Workers, Armed Forces Personnel, and Students. Shop with confidence at Moto Central – your one-stop destination for premium motorcycle gear.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Replied to 75% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great customer service

Great customer service. Excellent communication from the team at Moto Central. Royal Mail lost my package and Amy was straight on the case to get me a replacement straight away.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Friendly, Helpful Staff

I couldn't be happier with the service from the staff at Moto Central. Friendly and happy to help, this is what customer service should be.

A refreshing change from the usual tedium of trying to resolve an issue. If only more companies conducted business this way.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Bitwell Moto 2 goggles

Bought an item from them from their eBay store. It was exactly as described and it was delivered quicker than advertised on their eBay site. Really happy with the product

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent seller

Excellent seller, had to contact them because i did't recieve my order, but Amy at Moto Central sorted this very fast, and sent a replacement right away, the problem was with Royal Mails tracking system.
Thanks Amy for her fast responce.

Thanks again. Mr. Brian Bates.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

5* Guys, Amazing!

Amazing, Quick Delivery! I ordered the AA 02 Pando Moto Bodysuit and it came within a couple of days and the fit is perfect! I wear a 10/12 and the Small fits perfect, it’s rare you find flattering gear for women so this was a nice surprise! 😅
When I sent an email query it was replied to within a matter of hours! (Thank you Jamie!)

26 March 2026
Unprompted review
Rated 5 out of 5 stars

So glad I found this place

So glad I found this place. Many thanks to John who helped my husband and I get the correct fitting helmets for us, rather than us getting ones we liked that felt comfy. This mans knowledge has probably saved lives
Thankyou so much for your help and time. Cant recommend highly enough.

7 March 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant Customer Service

I was struggling to find some replacement Dane motorcycle trousers as no one seems to sell them now. Enter Moto Central... I dealt with Jamie who quickly confirmed that they could special order what I wanted and within a week and a bit, they were with me. Refreshing to receive such good service!

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Professional

Excellent service from start to finish. Very reliable company, fast dispatch, well-packaged parts and exactly as described. Great communication and genuinely professional approach. Highly recommended for anyone looking for trustworthy motorcycle parts suppliers.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service.

Ordered a nice DMD helmet at a great price. The order was delayed a little but Jamie reassured me it would arrive within 7 days which it did.
Excellent service and customer care...and the helmet is great as well.
Cheers.

13 February 2026
Unprompted review

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