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See what reviewers are saying

Rated 5 out of 5 stars

I received this beautiful bag so quickly and it arrived in perfect condition. The leather is gorgeous and the buckle with the kissing couple on the front is such a unique detail. I had been looking... See more

Rated 1 out of 5 stars

Don’t buy from this company, the whole operation feels like a scam. I ordered an item that never arrived and was apparently delivered to a completely random address. The company made no effort to he... See more

Company replied

Rated 5 out of 5 stars

1st off they have amazing customer service, at first I wasn't sure about purchasing from this site but this site is legit and has the cutest stuff! The shipping is also super quick, I will be definite... See more

Rated 5 out of 5 stars

The customer service is just perfection. The shipment was fast, but I had issues with customs service once it arrived in my country, so motira's staff just took care of everything quickly and got evey... See more

Company details

  1. Haute Couture Fashion House

Written by the company

Motira ready to wear collections are underpinned by the appeal of a modern uniform, offering an ever-evolving style of wardrobing. We aim to make fewer, better pieces you can return to, again and again.


Contact info

3.8

Great

TrustScore 4 out of 5

67 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I received this beautiful bag so…


I received this beautiful bag so quickly and it arrived in perfect condition. The leather is gorgeous and the buckle with the kissing couple on the front is such a unique detail. I had been looking for something different for a long time and knew I had to have it when I saw it. I love it and am already planning to order the other one!

28 February 2026
Rated 5 out of 5 stars

I ordered few pants and two pairs of…

I ordered few pants and two pairs of sandals for my girlfriend in valentine . The ordering process was very smooth and everything was delivered without any delay.
I am really satisfied with the service . Thanks a lot !

12 February 2026
Unprompted review
Rated 1 out of 5 stars

SCAM - Don’t buy from this company

Don’t buy from this company, the whole operation feels like a scam. I ordered an item that never arrived and was apparently delivered to a completely random address. The company made no effort to help locate the parcel and still made me pay the full amount. I believe this parcel was never sent as the courier had no information either.

During a dispute with a third-party company, they sent me private emails threatening that I would lose the case. Extremely dodgy behaviour. Avoid at all costs.

1 November 2025
Unprompted review
MOTIRA logo

Reply from MOTIRA

We’re sorry to hear about your experience. However, we kindly ask that the word “scam” not be used, as it is inaccurate. Two separate cases were opened, and on both occasions your bank reviewed the evidence from both parties and closed the cases in our favor.

We provided all requested documentation, including official FedEx proof of delivery with a signature confirming receipt. For privacy and security reasons, we cannot share tracking details publicly. Please feel free to contact us directly for further assistance

Rated 3 out of 5 stars

Good product, but customer service needs work

My order didn’t ship out until a over a week after I placed my order. I reached out to customer service and they got back to me in a timely manner telling me that for the trouble they were throwing in an extra thong. However, when my package arrived it didn’t include an extra thong. I reached out to customer service again. They told me that they would get back to me, but never did. I love the thong I received, but I don’t think that you should promise your customers things and then not deliver on them.

6 October 2022
Rated 5 out of 5 stars

GIRLLLL.

1st off they have amazing customer service, at first I wasn't sure about purchasing from this site but this site is legit and has the cutest stuff! The shipping is also super quick, I will be definitely ordering again because how cuteeeeee and soft their pieces are! 💟

6 June 2022

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