Terrible customer service & disingenuous pricing.
The owner / or the main customer service contact is rude and unhelpful.
Website pricing is very misleading as transport from Morocco was an extra £200!
11 September 2025
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Information provided by various external sources
As an established company with more than 30 years experience in the mosaic tiles industry, we now offer one of the most comprehensive ranges of mosaic and floor tiles of any company in the UK, backed up by a service thats second to none with reliable and knowledgeable staff to advise and assist.
Contact info
Unit 4 Parkway Trading Estate St. Werburghs, BS2 9PG, Bristol, United Kingdom
- 01179 556224
- sales@mosaiccompany.co.uk
- mosaiccompany.co.uk
3.3
Average
6 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Outstanding
Outstanding. Fabulous tiles. Incredibly helpful and friendly staff. Highly recommend.
4 October 2024
Unprompted review
Easy to use website and order process
I found the website to be easy to follow and select the appropriate tiles to match closely with our existing tiles. The order and delivery service was easy.
22 February 2024
Very good service
Very good service. The product was reasonably priced, well packaged and delivered as promised.
3 May 2024
Super quality tiles and fast delivery
15 February 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.