Mortalvessel Reviews 9

I had a bad experience with this store. My order was received over a month late, and when received, the wrong product was delivered. I tried contacting their customer service through email several times, but received no response.

Adding insult to injury, the shipping tracker never worked—it either wouldn't update or merely produced an error page the whole time. That left me completely in the dark as to where my order was.

On a slightly more positive note, the state of the product I was shipped was actually greater than what I had expected. But the tag says it is 100% cotton, which I very much doubt is true—texturally and to the touch, it feels like a blend at best.

Overall, this store is having some serious issues with customer service and dependability. I would not recommend ordering if you don't like waiting around, getting nothing, and possibly having surprises in your package.

One of the worst experiences!! The items take forever to arrive. Only after you place the order do you realize that it is shipping from China, and the tracking doesn't work!! You email them to cancel the order, and there is no response to the cancellation! They, however, respond to other queries after about a week or more, and 4 different reps will respond to the same support query with four different answers.
Lastly, I ordered two identical pants for my son; one came as expected, and the other was half the size and was clearly worn. DO NOT USE THEM!!

Ordered mens large pants for my son and received Boys xl. They will not refund and $60 return cost to china from Canada. Waste of money!

Don't order from this site. I ordered a watch and a shirt because my teenager really wanted it for Christmas. I try to stay way from these obscure sites but my son sees this stuff on social media and is always asking to buy the stuff so this was kind of a "lesson learned" experience I was teaching him. The watch was pretty cheap and the clasp was impossible to close. The shirt was way too small. I ordered an XL and it was more like a medium. The quality and size of their products are not reliable. They give you 14 days to return. It was a Christmas gift so I could never make their 14 day return policy so I asked them if I could exchange it and their response was "sorry but no". Don't waste your money. I'm stuck with an overpriced tiny shirt and a cheap watch. Hopefully my son has learned to start ignoring these kinds of shops on social media. Hopefully everyone will.

Bought two pair of “leisure pants” from the site. When they arrived they did not look as advertised (had huge drawstrings in the front like sweat pants). I looked through all the photos and none of them looked like that. When contacting the support they say the correct item was shipped and refuse to pay for the return. False advertising drop shipping company.

I recently ordered the Hydro Sprint Jacket and a pair of loose, oversized cargo pants. Although delivery took approximately two weeks, the wait was definitely worthwhile. Both items fit exceptionally well and offer remarkable comfort. The jacket’s design and functionality are good, Overall, I’m very pleased with my purchase and would highly recommend these products.

Just backing up the other guy, this is dropshipping, don’t waste your money like I did. They buy cheap (and mostly low quality) clothes and resell them for higher prices. I was dumb enough to order, and they just never sent me my stuff and it’s been months. They also don’t respond to emails. This shop is also advertised on TikTok a lot. Don’t trust most of the stuff you see on TikTok, majority of it is dropshipping or boring old scams. Don’t buy from this shop, period.

Its dropshipping for the most part. The own designs probably arent but the rest is, just try to use chrome image search and you will find all the pieces for 20-30% of the price. They buy the clothes cheap from asian sites like kungfuds.com and resell them for profit.
Edit: You can see if you look at the watches, that they removed some kind of brand name so you wont find them as easily on aliexpress for 3,70€ (they sell the watch for almost 40$).
2nd Edit: Many of the things you can buy much cheaper on YesStyle.