Family noticed difference, but result not as high as actually expected. I had ordered the taller 4" variant, but real difference measured against the wall was only around 2". And YES, that included... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I just purchased my second pair of Morenzio, and did not enjoy walking in them as the inner sole cushion is too soft for me and causes imbalance while walking. The pair I bought was the “Hugo”, very... See more
Company replied
I placed 2 orders but the size was slightly bigger, so i made my complaint but they were very considerate and send me the correct size. Very happy how they handled my complaint. I will definitely ord... See more
Company replied
Thought id give them a try, couldn't decide on style or colour so picked 3 pairs of trainers and glad I did. There very comfortable great price and add inches jyst as advertised. Buy with confidence..... See more
Company replied
4.0
Great
204 reviews
Replied to 76% of negative reviews
Typically replies within 1 week
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Excellent
Excellent. Had 2 pairs. Communication from order to received very good
3 October 2025
Unprompted review
Reply from Morenzio
Hi Sue, thank you so much for your kind words and for being a returning customer!
We’re delighted to hear you’ve had an excellent experience with both pairs and that our communication met your expectations. We truly appreciate your continued support — it means a lot to our team.
Enjoy your Morenzio shoes, and we look forward to serving you again soon.
Best regards,
The Morenzio Team
Shoes never came and they wont refund me
Shoes never came after a month of waiting. I emailed them and they said they were lost. They asked if I wanted them to send out new ones. I didnt want to wait any longer so I said I will just take a refund. They said they already shipped out new ones and they can't refund the order. They said I have to wait to receive the shoes, and then I can arrange to ship them back for a partial refund minus a restocking fee. Don't buy from this company guys
13 October 2025
Unprompted review
Reply from Morenzio
Hi Tony,
We’re very sorry to hear about your experience and the frustration this situation has caused. Lost shipments are rare, but we understand how disappointing it can be to wait longer than expected.
Our policy requires us to complete delivery before processing refunds, but we always aim to handle these cases fairly and promptly. Please contact our customer support team at Support@morenzio.com with your order details so we can review your case again and ensure the best possible resolution.
We truly appreciate your feedback — it helps us improve both our shipping reliability and communication.
Best regards,
The Morenzio Team
Terrible worst customer service I have ever experienced
Shoes are too small not definitely not exact size like it says on the website !!!
Tried to get a refund but they wouldn’t refund and offered to sell me another pair customer service were awful took a while to arrive definitely would never go to this company again over £50-00 out of pocket disgusting AVOID this company at all Costs!!!!!!
13 October 2025
Unprompted review
Reply from Morenzio
Hi Richard,
We’re truly sorry to hear about your experience and understand how frustrating it must have been to receive a size that didn’t fit as expected. Our shoes are designed with a unique height-boosting insole, which can sometimes affect the internal fit, and we’re always here to help customers find the right size or solution.
We apologise if our previous assistance didn’t meet your expectations — that’s never the experience we want for our customers. Please reach out to us again at Support@morenzio.com with your order number so we can personally review your case and make sure this is resolved properly.
We value your feedback as it helps us continue improving both our service and sizing guidance.
Warm regards,
The Morenzio Team
Fantastic brilliant shoes
Fantastic brilliant shoes, they make me 6ft 2 now, had some good laughs, with people l know, looking at me saying that some thing different about me lol cheers thanks.
12 October 2025
Unprompted review
Reply from Morenzio
Hi Andrew,
Thank you for your fantastic review! We’re thrilled to hear you’re loving your shoes—and even more that they’ve sparked some fun reactions from friends. Enjoy the extra height and confidence, and thanks for sharing the laughs with us!
Best regards,
The Morenzio Team
Really like these
Really like these. They’re comfy and give the boost required
1 October 2025
Unprompted review
Reply from Morenzio
Hi Mark,
Thank you for your great feedback! We’re so glad to hear you find the shoes comfortable and that they give you the perfect boost in height and confidence. Your support means a lot to us!
Best regards,
The Morenzio Team
What a joke 🤬
What a joke you can buy the same thing on Temu for £15 and as for the insoles there not integrated in to the shoes
1 October 2025
Unprompted review
Reply from Morenzio
Hi Lee,
We’re sorry to hear that you were disappointed with your purchase. Our shoes are designed with removable height-boosting insoles to provide flexibility, but we understand this may not have met your expectations.
We also take your feedback on pricing and product clarity seriously and will use it to improve our communication and descriptions. Please reach out to our customer support team at Support@morenzio.com so we can review your order and work toward a resolution.
Best regards,
The Morenzio Team
Reply from Morenzio
Hi Customer,
Thank you for your kind words! We’re so glad to hear you’re happy with your purchase and truly appreciate your support.
Best regards,
The Morenzio Team
Best way and beautiful design for shoes…
Best way and beautiful design for shoes 👟😉😇👍💯🌈
25 September 2025
Unprompted review
Reply from Morenzio
Hi Eduard,
Thank you so much for your kind words! We’re delighted that you love the design and style of our shoes. Your support means a lot to us.
Best regards,
The Morenzio Team
Absolute fabulous trainers fir all…
Absolute fabulous trainers fir all occasions
28 September 2025
Unprompted review
Reply from Morenzio
Hi Neal,
Thank you for your fantastic review! We’re thrilled to hear you find the trainers absolutely fabulous and versatile for all occasions. Your support means the world to us!
Best regards,
The Morenzio Team
They should make it clear they’re just insoles
In my opinion they try to make out in their adverts that the height increase is somehow magically part of the shoe. If it was obvious they were just insoles I wouldn’t have placed an order. When I tried to return the goods they only offered me a 40% refund.
22 September 2025
Unprompted review
Reply from Morenzio
Hi John,
We’re very sorry to hear that your experience didn’t meet your expectations. Our shoes are designed with removable height-boosting insoles to allow flexibility, but we understand that this may not have been as clearly communicated as it should have been.
We also regret that the resolution we offered regarding your return wasn’t satisfactory, and your feedback is valuable in helping us improve both our product descriptions and our service. Please contact our support team at Support@morenzio.com if you’d like us to take another look at your case—we’d like the chance to make things right.
Best regards,
The Morenzio Team
Great quality shoe
Great quality shoe, comfortable and looks good! Thanks
26 September 2025
Unprompted review
Reply from Morenzio
Hi Stuart,
Thank you for your kind words! We’re so glad to hear you’re happy with the quality, comfort, and style of your shoes. Your support means a lot to us!
Best regards,
The Morenzio Team
Great trainers…
Shoes fit perfectly and look just like normal trainers. Supposed to give 3” in height but it’s more like 2”… still they definitely give me more confidence. Comfy to wear although they do take a little used to getting to walk in them. Overall I highly recommend
21 September 2025
Unprompted review
Reply from Morenzio
Hi Daren,
Thank you for sharing your experience! We’re so pleased to hear the shoes fit perfectly, look natural, and give you the confidence boost you were looking for. It’s true that it can take a little time to adjust to walking in them, and we appreciate you highlighting this for others considering a pair.
Your recommendation means a lot to us, and we’re thrilled that you’re enjoying both the comfort and the added height.
Best regards,
The Morenzio Team
Dodgy company
They sent me two pairs of trainers and charged me for two pairs when only wanted one pair. The trainers are cheap looking and are refusing to refund me for second pair despite still within their 30 day money back guarantee.. Its a very dodgy co do not buy anything from them. Stay well away
17 September 2025
Unprompted review
Reply from Morenzio
Hi Illyas,
We’re very sorry to hear about your experience and understand how frustrating this must have been for you. Receiving and being charged for more than you intended to order should never happen, and we apologize for the inconvenience.
We’d like to investigate this further and resolve the issue as quickly as possible. Please reach out to our customer support team at Support@morenzio.com with your order details so we can review what went wrong and work toward a fair solution under our return policy.
Your feedback is important to us, and we’ll make sure it’s used to improve our processes and customer experience.
Best regards,
The Morenzio Team
Fantastic Trainers…
Great value great designed trainers great communication the trainers are comfortable and so easy to walk Tall in confidently with no one but yourself knowing the secret to your new confidence so thrilled with the product I’ve already a second pair ordered I’m thrilled
15 September 2025
Unprompted review
Reply from Morenzio
Hi Mark,
Thank you so much for your amazing feedback! We’re thrilled to hear that you love the design, comfort, and confidence boost of your trainers. It’s fantastic to know that you’ve already ordered a second pair—your support means the world to us!
We can’t wait to continue helping you step out in style and confidence.
Best regards,
The Morenzio Team
If I knew I was just getting a very…
If I knew I was just getting a very basic pair of shoes with cheap removable wedges for the height gain I really wouldn’t have bothered. I feel it’s misidentifying somewhat. I could have just bought insoles without the extra cost and hassle of shipping from china.
13 September 2025
Unprompted review
Reply from Morenzio
Hi Rob,
We’re very sorry to hear that your experience did not meet your expectations. Our shoes are designed with removable height-boosting insoles to provide flexibility, but we understand this may not have been what you were hoping for.
We also appreciate your feedback regarding cost and shipping, and we’ll use it to improve our product descriptions and communication. Please reach out to our customer support team at [support email] so we can review your order and work toward a resolution.
Best regards,
The Morenzio Team
Really clever marketing
Really clever marketing, just a really cheap pair off training from China with a cheap insole the training them self give you no lift what so ever, just a massive insole which then your feet dont fit in the trainers really dont recommend the product.
13 September 2025
Unprompted review
Reply from Morenzio
Hi Micky,
We’re very sorry to hear that your experience did not meet your expectations. Our shoes are designed with removable height-boosting insoles to provide flexibility, but we understand that this design may not suit everyone.
We take your feedback regarding fit, comfort, and product design seriously and will use it to improve our descriptions and future products. Please contact our customer support team at [support email] so we can review your order and work toward a resolution.
Best regards,
The Morenzio Team
They look great and I'm quite taller :)…
They look great and I'm quite taller :) but it took very long to get them delivered.
6 September 2025
Unprompted review
Reply from Morenzio
Hi Ben,
Thank you for your kind review! We’re delighted to hear you love the look and the added height. We appreciate your patience with the delivery time and are continuously working to improve our shipping speed.
We’re so glad you’re enjoying your shoes and look forward to serving you again!
Best regards,
The Morenzio Team
Happy with my purchase
The two pairs I have ordered are comfortable and I am happy with my purchase .
31 August 2025
Unprompted review
Reply from Morenzio
Hi Mo,
Thank you for sharing your experience! We’re so glad to hear that both pairs are comfortable and that you’re happy with your purchase. Your satisfaction means a lot to us, and we truly appreciate your support.
We look forward to serving you again whenever you’re ready for your next pair!
Best regards,
The Morenzio Team
Avoid, no chance of refund.
I ordered a pair of size 8 uk and instead received sizes 9. Emailed for return, they offered me 10% refund without need for return. The extra height is not built in but a piece of plastic insert that pushes your feet out of the heel. Found the same shoes on TEMU for £10.
3 September 2025
Unprompted review
Reply from Morenzio
Hi Darren,
We’re very sorry to hear about the issues with your order and understand your frustration regarding the sizing and design of the shoes. Our intention is always to provide clear product descriptions and to resolve any concerns fairly.
We offered a 10% refund as a partial resolution, but we understand that this may not have fully met your expectations. Your feedback regarding the removable insoles and price comparison is noted, and we’ll use it to continue improving both our product clarity and customer experience.
Please contact our customer support team at support@morenzio.com if you’d like to discuss this further—we’d like the chance to make this right.
Best regards,
The Morenzio Team
A crappies shitties product and…
A crappies shitties product and company. I ordered two pairs of size 9.5 US and instead recived sizes 4 and 5. When I tried to get a replacement or return, they offered me 10% refund without need for return and kept increasing it to 30% without understanding that the mistake was from their side and I can not do anything with kid's size shoes. At the end they left me return address in mainland China whisc makes the return shipping cost more that the price of product while the pakage was shipped to me from NY. The quality of shoes is really poor and these guys are a total scammer and cheap thieves literally stealing people's money. Shame on Instagram for advertising these. This is a 3rd time I got this problem shopping on Instagram.
28 August 2025
Unprompted review
Reply from Morenzio
Hi M,
We’re very sorry to hear about your experience and understand your frustration regarding the sizing and return process. We sincerely apologize for the errors with your order and any inconvenience caused by the return instructions.
Our intention is always to resolve issues fairly, which is why we offered partial refunds, but we understand this did not fully address the problem in your case. Your feedback regarding order accuracy, shipping, and product quality is taken very seriously and will help us improve our processes.
Please contact our customer support team at support@morenzio.com so we can work directly with you to find a resolution. We truly value our customers and want to make things right whenever possible.
Best regards,
The Morenzio Team
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