Morelytrends Reviews 93

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

A huge thank you to Alfie at Morley for helping me find a pre-loved Canada Goose Wyndham. I’d been searching for a Wyndham Heritage with fur in good condition for a while, but it seemed nearly impossi... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic service from the team @ Morley Trends. Sourced and delivered me a new Goyard Cap Vert bag within 1 week. Will absolutely use them again and highly recommend to all. T... See more

Company replied

Rated 5 out of 5 stars

Don’t know where to start but overall my experience was top tier from service and reply time to my trainers coming the next day even with them being a discontinued shoe. Have to say one of the best in... See more

Company replied

Rated 1 out of 5 stars

You cancelled and refunded my order without me asking and no explanation. I reached out to customer service both via Whatsapp and email to ask why you refunded my order and no one even had the courtes... See more

Company details

  1. Clothing Store

Written by the company

Founded in 2020, Morely Trends was formed following the culmination of many years passionately following the trends and brands associated with the high-end market.


Contact info

4.1

Great

TrustScore 4 out of 5

93 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

You cancelled and refunded my order…

You cancelled and refunded my order without me asking and no explanation. I reached out to customer service both via Whatsapp and email to ask why you refunded my order and no one even had the courtesy to answer me. At this point I just assume your whole website is a scam. I don't understand why you're sending me a survey pretending like you care how the experience was when you don't even bother to answer customer support inquiries in the first place

6 March 2026
Rated 5 out of 5 stars

Returning Customer

Not the 1st time I have purchased from Morley Trends, always 1st class service from point of order, updates once picked and details of delivery.
Keep up the good work. 👏👏

29 June 2025
Morelytrends logo

Reply from Morelytrends

Thanks for shopping with us again Kenny!

We look forward to working with you again in the future!

Rated 5 out of 5 stars

5 ⭐️⭐️⭐️⭐️

5 ⭐️⭐️⭐️⭐️

Great service, even at 11pm and was able to FaceTime; if any problems!

Handled by Alfie!

2 July 2025
Unprompted review
Morelytrends logo

Reply from Morelytrends

Thanks for the review!

We appreciate you shopping with us and always strive to provide the best service possible!

Rated 5 out of 5 stars

amazing quality from jack and the team at morley trends

Jack and his team is amazing, very fast replying and very fast delivery. the best authentic and reliable service i’ve ever had. will definitely be buying loads more of you. thank you 🤝

24 June 2025
Unprompted review
Morelytrends logo

Reply from Morelytrends

Hi Henry, thanks for shopping with us again!

We look forward to working with you again in the future!

Rated 5 out of 5 stars

Good customer service

Good customer service

30 March 2025
Unprompted review
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Reply from Morelytrends

Thanks for shopping with us Elyh, we look forward to sourcing more items for you in the future!

Rated 5 out of 5 stars

Amazing team

Arrived promptly and dealt with a really friendly team who was also happy to go the extra mile and assist me with locating an out of stock item.

28 March 2025
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Reply from Morelytrends

Thanks for shopping with us Jordan! We look forward to sourcing more items for you in the future!

Rated 5 out of 5 stars

Amazing company

Amazing company. Alfie went above and beyond to help. So professional x

5 March 2025
Morelytrends logo

Reply from Morelytrends

Thanks for shopping with us Beverley! Your custom is much appreciated! You know where we are if anything else is needed in the future!

Rated 1 out of 5 stars

No refund issued. Dispute pending

Regarding your review reply left today. I have not received a refund up until now, despite you agreeing to do so. so your statement is false. I’ve had to open a PayPal case and it’s still pending whilst they look into it, as you haven’t refunded the money. Why not just refund the money.

26 February 2025
Unprompted review
Rated 1 out of 5 stars

Undelivered package by courier.

My order hasn’t been delivered and I spoke to their team a few days ago and now they’ve just gone quiet for a few days. Considering this is a an expensive purchase I would expect for it to be a bit more concern around it. It’s obviously not their fault that the package wasn’t successfully delivered but it’s on them to chase this up and keep me updated.

22 January 2025
Morelytrends logo

Reply from Morelytrends

Hi Angie, we completely understand your frustration with the issue with Royal Mail delivery. To provide some clarification on this order, the item was signed for when it was delivered. We are now awaiting further information from our courier to understand who it was that signed for the parcel so that we can ensure we take the appropriate actions to resolve the issue. We have communicated this thoroughly with yourself via email.

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