MORe Living  Reviews 

247
TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

Bought doors from this company back in 2024 . Nothing but problems . They did send a chap out twice to try rectify problems but didn't work . They stopped answering emails and we ended up biting the b... See more

Rated 5 out of 5 stars

L&M LAW IRVINE. From start to finish everything went very smoothly, very down to earth sales rep, honest , not pushy delt with her well. The two lads arrived exactly on time on the date expected,... See more

Rated 5 out of 5 stars

Absolutely brilliant job. Cannot recommend them highly enough. The two young men, Dean and Kevin turned up yesterday to install the 3 bedroom windows and again this morning to finish the bathroom,... See more

Rated 5 out of 5 stars

Hi 10/10 Service Front windows door and back patio doors changed in February 2024 Adam initial contact polite young man Office staff in Scotland sorted x2 days fitting as extra work... See more

Company details

  1. PVC Windows Supplier
  2. Bathroom Remodeler
  3. Door Supplier
  4. Home Improvement Store
  5. Kitchen Remodeler

Written by the company

MORe Living are a National Home Improvement brand, originating in Lanarkshire and operating across the whole central belt of Scotland and the North West of England. We are immensely proud to have experience spanning many decades within an industry that we love and carry a real passion for. We have held senior positions with some leading brands, and we know exactly how they work. Some of what we have seen from the “major companies” has been great but on the other hand, some of what we have witnessed has not been pretty at all. Here at MORe Living however, we, as a family operated business prioritise real family values. Whenever we consider you, our client, we think of you as part of the family. Our specialist home improvements include: Windows And Doors, Roof Renovations, Wall Renovations, Roughcasting, Roofline (FSGs), Flat Roofing, Bathrooms, Kitchens, - PVC Windows/ - Sash and Case Windows/ - Composite Doors/ - PVC Doors/ - Monocoque Doors/ - Patio Doors/ - French Doors/ - Bi-fold Doors/ - Roughcasting/ - Wall weatherproofing/ - Re-roofing/ - Re-tiling/ - Roof weatherproofing/ - Roofline (Fascias Soffits and Guttering)/ - Flat Roofing/ - Bespoke Kitchens/ - Bespoke Bathrooms/ - Home Improvements/ - Bedroom Furniture


Contact info

4.0

Great

TrustScore 4 out of 5

247 reviews

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No recent history of asking for reviews

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4.0

All reviews

(247)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fabulous service from start to finish.

Great service from start to finish.
Nothing was too much trouble.
All questions and concerns answered and deadly with in a professional and timely manor.
What makes this company and its employees even better it’s after care service.
You actually feel valued as a customer. Not just take your money and run….

8 November 2023
Unprompted review
Rated 5 out of 5 stars

Darcy came to see us about 6 weeks ago

Darcy came to see us about 6 weeks ago. She is very knowledgeable about windows, doors etc. We ordered a window for our daughter's bedroom and had it installed on Monday 6th November. The fitters that came were fantastic. Made sure our hallways were covered and stairs in plastic and did an amazing job of installing our new window. It only took them just over 2 hours and they cleaned up after themselves. We will definitely be getting more windows in the future.

6 November 2023
Rated 5 out of 5 stars

Great service

Great service, information and knowledgeable supplied.
The window fitters Joe and Lee were absolutely fantastic, hard working, respectful of our home and animals. Clean and tidy. An total credit to your company!

1 November 2023
Rated 5 out of 5 stars

Very happy customer

Dave installed my 3 new bedroom windows yesterday. He was very friendly and notified me when he would be arriving at the property. He worked quickly and cleanly and carefully took all the old windows away leaving my driveway clean & tidy.

2 November 2023
Rated 5 out of 5 stars

Double glazing

My sister got this company two months ago for her double glazing I checked than over and Was impressed
So order my windows from them from first phone call to the last very professional and easy process
The windows were done at a high quality and staff were very professional highly recommended

20 October 2023
Rated 5 out of 5 stars

Fantastic windows

Absolutely delighted with my new windows. A great experience from start to finish . Donald the salesman was extremely knowledgeable and talked me through all the different styles of windows which enabled me to make the best choice for me and was also such a nice guy. Cameron and Sean who fitted the windows arrived nice and early, they also were such nice guys who got straight on with the job in hand and did an absolutely first class job in fitting my windows 👌I am delighted with my new windows, they are excellent quality and now my home is much warmer and looks much smarter too ! I would thoroughly recommend MORe Living Renovations to anyone looking for new windows, first class windows and first class company 👌

14 October 2023
Rated 5 out of 5 stars

Fabulous all round

2 smashing guys Ross, and work partner called me 20 mins before they arrived. Made the whole experience of fitting front n back n French doors as stress free as possible, as we have cats n had to move them around the house lol. Ross explained everything wen the jobs wer done.
Totally thrilled with the finished product. Our house is like a wee oven tonight thanks to More Living
Many thanks to Ross and is workmate, best service ever.
Totally recommend

20 October 2023
Rated 1 out of 5 stars

Lacking adequate communication

More living failed to deliver my window on three occasions without communicating until the next day that they were not coming. It was very upsetting to have my time wasted. I have chosen not to continue with my installation. at the cost of my deposit.

UPDATE!!! - Jan 2024
Now More Living are trying to take down my honest review claiming I wasn't a customer. funny they replied to me like a was a customer on trustpilot and on my emails, and have my deposit. Seriously folks, save yourselves the headache and look elsewhere, i'm not the only one they are doing this to in order to artificially boost their ratings. This devious activity is not what you expect of an honest contractor.

UPDATE 2!!! - March 2024
yet again more living have tried to take down my honest customer review and failed. Its starting to come across as a vendetta to cancel those who have had a bad expereince with more living.

14 October 2023
MORe Living  logo

Reply from MORe Living

Good Morning Mr Davies,

Thank you for taking the time to leave this review, we encourage all feedback and do our best to adjust and develop our services and processes of the back of any feedback.

I apologise that you feel this way but as we have had conversations about on the phone, unfortunately sometimes there are unforeseen circumstances which impact our schedules.

I did mention in email that smaller jobs are no less valued than larger ones and we treat all jobs exactly the same.

With it being a smaller job it is always booked alongside another smaller job. We always do our utmost to accommodate dates we give to our customers. Unfortunately the job alongside yours overran and it meant we had to move your date for installation.

With you being unavailable the following week or weeks after that, we put you in for a Saturday, which is a day we are not usually open, but as a gesture of good will we booked you in regardless. Unfortunately, for reasons totally outside our control we were not able to make that installation and offered to install the job on Sunday instead, you accepted at first then declined. On Monday you then emailed to state you wanted to cancel the job altogether, then took to Trustpilot to leave this review.

Whilst i totally appreciate your frustration we do our utmost, for all customers and will always bend over backwards to meet expectations.

Unfortunately, in our industry there are factors that can, at times create delays, which you have experienced, unfortunately, on a couple of occasions.

I have emailed you yesterday evening, to offer to install at a date that suits you and you will be prioritised.

More Living Renovations.

Rated 5 out of 5 stars

The staff were very polite over the…

The staff were very polite over the phone and in person, there was no pressure into buying anything the multiple options were explained before we worked out a cost which was very reasonable, window fitters arrived and did their job very well windows look lovely and keep alot more heat in.

2 October 2023
Unprompted review
Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. There was no pressure to buy anything. The sales rep that came to visit was polite, well mannered and knew what he was talking about. I would highly recommend. Not had any problems since :)

18 September 2023
Unprompted review
Rated 5 out of 5 stars

Replacement windows. The sales rep who visited us was…

The sales rep who visited us was polite, punctual and did not pressure us into buying the windows. He explained about the various options and allowed us to make our choice and then worked out the cost, which was very reasonable. The window fitters arrived on time and were friendly and very polite. They went about their work very efficiently clearing up everything as they went along. The windows look very good and our home is much warmer because of them

29 September 2023
Unprompted review
Rated 5 out of 5 stars

New windows and doors

New windows and doors fitted in September 2023.
Great service from initial consultation, survey and installation.
Wasn’t long to wait for the windows to be manufactured and installed.
The fitters worked hard all day, working late to complete the installation.
Quality is superb

28 September 2023
Rated 5 out of 5 stars

I was very pleased with my windows and my front door!

I was very please with my windows & my front door, they had been transformed. I did have 2 small queries but they were dealt with promptly and professionally. Joe and Lee were friendly and efficient, they did an amazing job cleaning up everything. I'm well chuffed and have recommended More Living Renovations already to colleagues at work!

Thankyou for transforming my house!

20 September 2023
Unprompted review

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