Amazing service from the team at Moovers Alicante Airport. Highly recommend! Refreshing that they really seem to want to give you a positive experience, no anxiety about looking for damage and speedy... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Moovers has now become my default hire company in Spain. Booking process very easy, staff always friendly and helpful. Return process easy. Transport to and from airport is frequent. The WhatsApp comm... See more
Company replied
Best rental company I've ever had, 4 times already. Three times in Alicante and now for the first time on Mallorca. Good selection of well kept cars, very clear and transparent all-in pricing, just tw... See more
Company replied
Hired a car from Moovers recently. Paid for highest level of covers when booking to avoid a credit card security deposit (as we not dot have credit cards). Paid around £3 a day extra to have a Mercede... See more
Company replied
Company details
Written by the company
ES : Moovers Mobility Lovers somos el Rent a Car de la tranquilidad y la confianza. Encontrarás nuestras oficinas en el Aeropuerto de Alicante y en Dénia. Reserva con nuestra Tarifa Infinity , con seguro a todo riesgo y kilómetros ilimitados, para viajar sin preocupaciones con vehículos nuevos y premium. Puedes consultar todos las ofertas y condiciones en nuestra web, www.moovers.es. Elige entre más de 200 coches, y conduce el coche que elijas gracias a nuestros modelos garantizados. Gestiona todas tus reservas a través de la web, o por teléfono o WhatsApp, ¡como tu prefieras! Ven a visitarnos y recoger tu vehículo de 07:00 a 23:00 . GB : Moovers Mobility Lovers , we are a Car Hire focused in transparency, honesty and give you a piece of mind. You will find our office at Alicante Airport and Dénia. Hire your car with our Infinity Rate , a full package with unlimited millage and fully comprehensive insurance, made to travel hassle-free. You can find out more about our offers and terms and conditions on our website, www.moovers.es You will be able to chose between our more than 200 cars and drive the vehicle you have selected. Manage all your booking online, by phone or WhatsApp, up to you! Come to visit us and pick up your car from 07:00 to 23:00 .
Contact info
Carretera Torrellano-Aeropuerto, CV-852, km 1.3, 03320 Alicante, 03320, Alicante, Spain
- +34648978019
- info@moovers.mobi
- moovers.mobi
4.6
Excellent
492 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 59% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything very profesional and polite…
Everything very profesional and polite staff. When we needed any informations everything was done quickly. Next time we will twke your rent a car again. You have nice and new cars.
2 November 2024
Unprompted review
Reply from Moovers Mobility Lovers
Hi Dusko!
Thank you for your kind words! We're delighted to hear that you found our staff professional and polite, and that we could assist you quickly when you needed information. We're glad you enjoyed our fleet of nice and new cars. We look forward to serving you again next time!
Best regards.
Moovers Team.
I've used Movers a number of times for…
I've used Moovers a number of times for car rental at Alicante airport.I have to say they are a very reliable and competitive. The cars are first class and you get what you pay for. The pick up procedure is so simple, you let them know when you've arrived via text and within minutes there's a mini bus picking you up. You then have a 5 minute transfer time. The centre is so handy to get to when leaving the car back. I personally always book direct with them as you can choose the best insurance option to suit your needs. Communication is second to none!
5 stars first class service, very happy indeed.
1 November 2024
Unprompted review
Reply from Moovers Mobility Lovers
Hi Dean!
Thank you very much for your loyalty and for taking the time to share your experience on Trust Pilot. We are delighted to know that you consider us reliable and competitive, and that our cars and service meet your expectations. We strive to make the pick-up process as simple and fast as possible, and it's great to hear that the transportation system and communication have worked so well for you. We appreciate your kind words and your trust in booking directly with us.
We look forward to continuing to serve you with the same quality on your future trips!
Best regards.
Moovers Team
Excellent customer service
Excellent customer service. We booked last minute after our plane was delayed. However, we had a hassle free car hire experience from Moovers. The staff were all very friendly and helpful. We will definitely be booking with them on our next trip to Alicante.
29 October 2024
Unprompted review
Reply from Moovers Mobility Lovers
Hi!!
Thank you for your fantastic review! We're delighted to hear that you had a hassle-free car hire experience with us, especially after the last-minute booking due to your flight delay. Our team is dedicated to providing friendly and helpful service, and it’s wonderful to know that you felt well taken care of. We look forward to serving you again on your next trip to Alicante!
Best regards.
Moovers Team
Great customer service, great cars!
Absolutely fantastic customer service and excellent cars. I have no problem in recommending this company, and will definitely be using them again in the near future.
24 September 2024
Unprompted review
Reply from Moovers Mobility Lovers
Hi Mary!
Thank you for your fantastic review! We’re delighted to hear that you had an excellent experience with our customer service and cars. Your recommendation means a lot to us, and we can’t wait to welcome you back for your next rental!
Best regards.
Moovers Team
1st class service
1st class service, loved the car and staff very friendly and helpful ! Will be my first choice on my regular Spanish visits in the future 👍
25 October 2024
Unprompted review
Reply from Moovers Mobility Lovers
Hi Sean!
Thank you so much for your fantastic feedback! We're thrilled to hear that you enjoyed our first-class service and that our friendly staff made your experience memorable. It's great to know that you'll be choosing us for your future visits to Spain. We can't wait to welcome you back!
Best regards.
Moovers Team
Did what was advertised
Did what was advertised, no problems and for a reasonable price
23 October 2024
Unprompted review
Reply from Moovers Mobility Lovers
Hi David!
Thank you for your review and for taking the time to share your experience. We're delighted to know that we met your expectations. Providing a reliable service at a reasonable price is one of our top priorities. We look forward to the opportunity to serve you again in the future!
Best regards.
Moovers Team
Very friendly staff
Very friendly staff, great service and didn’t try any of the usual scams performed by other rental companies. Recommended!
17 October 2024
Unprompted review
Reply from Moovers Mobility Lovers
Hi Ian!
Thank you very much for your review. We're glad to hear that our staff was very friendly and that you received great service without any of the usual scams performed by other rental companies. We strive to be transparent and provide the best possible experience for our customers. We appreciate your recommendation and look forward to serving you again in the future.
Best regards.
The Moovers Team
Excellent service
Excellent service , this is my second time with moovers mobility , the cars are spotless , new and amazing, the staff are incredible, especially Sylvia and Barbara , they are the ones who looked after me at pick up and drop off , very smooth and efficient service. Would definitely recommend Moovers Mobility lovers . 5 stars !!! Regards
16 October 2024
Unprompted review
Reply from Moovers Mobility Lovers
Hi Tarek!
Thank you so much for your review and for choosing us for the second time! We're glad to hear that you enjoyed our service and that you liked the car. We're especially pleased that Sylvia and Barbara provided you with exceptional care during the pick-up and drop-off. We appreciate your recommendation and your 5-star rating. We look forward to seeing you again soon!
Best regards.
Moovers Team
Terrible experience
Terrible experience! Avoid .
Reply! You keep my money ! And writing like you do not recognise me ! Really ! All what you do is taking my money and then ignoring the customers ! Pretending you do not recognise ... what a joke !
21 August 2024
Unprompted review
Reply from Moovers Mobility Lovers
This review has no basis whatsoever, your name does not appear in our system and it is also the second one you have given us solely to harm our company, we will investigate this to the end. Moovers Team.
Amazing experience
Amazing experience! Great service, very kind and helpful managers. New and comfortable cars!
13 October 2024
Unprompted review
Reply from Moovers Mobility Lovers
Hi Victoria!
Thank you so much for your wonderful review! We’re glad to hear that your experience was amazing and that our service and team were very helpful; this motivates us to work hard every day. We also love that you liked the car. We appreciate your support and look forward to seeing you again soon.
Best regards!
Moovers Team
The best car rental company in…
The best car rental company in Alicante. Very quick service. Great team. Good cars. I recommend it 👌!!!
5 October 2024
Unprompted review
Reply from Moovers Mobility Lovers
Hi Egle!
Thank you so much for your amazing review! We're glad to hear that you consider Moovers the best car rental company in Alicante; that's fantastic! It's great to know that you found our service quick and that our team and cars met your expectations. We really appreciate your recommendation. We look forward to seeing you again soon!
Best regards.
Moovers Team
Very fast process at pick-up and…
Very fast process at pick-up and return. Car in best condition, almost new.👍
3 October 2024
Unprompted review
Reply from Moovers Mobility Lovers
Hi Radu!
Thank you so much for your review! We're glad to hear that the pick-up and return process was very fast and that the car was in great condition. Your satisfaction is our priority, and we appreciate your feedback. We look forward to seeing you again soon!
Best regards.
Moovers Team
My second time using Moovers at Alicante Airport and they were great. Pickup was swift, they thoroughly took photos of the car and explained the process. The return process was also easy.
My second time using Moovers from Alicante Airport and they were professional. They thoroughly took photos of the car at pickup in front of you and the process from start to finish was smooth and easy.
1 October 2024
Unprompted review
Reply from Moovers Mobility Lovers
Hi Stuart!
Thank you so much for your review! We're glad to hear that this was your second experience with Moovers and that you found our service professional. We strive to make the process as smooth and easy as possible, so it's great to know that we met your expectations. We appreciate your trust and look forward to seeing you again soon!
Best regards.
Moovers Team
Good car
Good car, good prices, very good service, thnx to Lucas a very quick, pick up/delivere/dropoff service. Bail directly back on my account. Next time I rent again at your place
1 October 2024
Unprompted review
Reply from Moovers Mobility Lovers
Hi!!
Thank you so much for your review! We're glad to hear that you enjoyed a good car, competitive prices, and excellent service. We especially appreciate your kind words about Lucas, and we're pleased that the pick-up, delivery, and drop-off process was quick. We're happy to know that the refund was processed smoothly. We look forward to serving you again on your next rental.
Best regards.
Moovers Team
Best car hire experience
First time hiring a car from Moovers ,won't be the last. Collection from Airport to getting on the road very fast .Beautiful new clean car no hard selling of extra insurance. Return very straight forward inspection done very quickly and efficiently. Deposit returned there and then .Highly recommend this company
12 September 2024
Unprompted review
Reply from Moovers Mobility Lovers
Hi Maria!
Thank you so much for your review! We’re delighted to hear that your first experience renting a car with Moovers was so positive. It’s great that the pick-up from the airport and the process of getting on the road were quick and efficient; we work hard every day to make that happen. It’s wonderful that you didn’t feel pressured to purchase additional insurance, as we strive to be friendly with our customers. We really appreciate your recommendation and look forward to seeing you soon.
Best regards.
Moovers Team
Fast and professional!
19 September 2024
Unprompted review
Reply from Moovers Mobility Lovers
Hi Andreas!
Thank you for your review! We're thrilled to hear you found our service fast and professional. We look forward to welcoming you back soon!
Best regards.
Moovers Team
Moovvers are OK
Good car, nice helpful people.
Little company so have a little patience.
19 September 2024
Unprompted review
Reply from Moovers Mobility Lovers
Hi Dennis!
Thank you for your feedback! We're glad you enjoyed the car and found our team helpful. We appreciate your understanding and patience. Looking forward to serving you again!
Best regards.
Moovers Team
This is my first time hiring from…
This is my first time hiring from Moovers and it won't be my last. Excellent car, service and staff. would thoroughly recommend to other hirers.
12 September 2024
Unprompted review
Reply from Moovers Mobility Lovers
Hi David!
Thank you for your wonderful review! We're thrilled to hear that your first experience with Moovers was excellent. We appreciate your recommendation and look forward to serving you again in the future!
Best regards.
Moovers Team
To be avoided, disrespectful and unpolite
To be avoided, unpolite disrespectful and inventive to reject customers
Not safe ground, company to be avoided. I was about to place a reservation with this company to rent a car, and thanks god I called first to the office they have outside and far away from alicante airport, so I was able to have a conversation with a unpolite, entitled, disrespectful and lack of commonsense office manager ( as he mentioned he was the office manager ). I was explaining him I was visiting alicante, I was about to place a reservation and wanted to make sure they have that specific car available. As soon as he heard me speaking spanish, (I speak several languages native level), supposed I was from Alicante, and started to convince me not to rent the car. The strong argument to convince me about not to rent a car, is that if you dont have a boarding pass ( mental ) you can not rent a car with us. I was asking him where I could find those conditions exposed to the public as a request for renting a car because have mentioned few friends the good prices they offer and wanted them to check first of course, and he was insisting that it is well stated everywhere, but its not. Its not in their website or other platforms. In an attempt to get close to him because the conversation was turning unnecessarily weird and he was starting to sound rude, I played the common grounds card, we both work in moreless same environment arround aviation. I said, its okey, work for an airline man, and can provide my boarding pass. As soon as I mentioned I work for an airline, he told me that then my boarding pass was a false document (dont know what level of disrespectfulness this takes), and that he was not going to accept it. I just landed the day before, with a regular boarding pass for the airline I work for, and going away in 9 days, and about to place the reservation for that period. Apparently, you have to make a reservation and then get the surprise with the conditions. like if you want to know what are the conditions that you are giving me the money upon, you have to give me the money first LOL. Is the most hyllarious conversation I have had so far with an individual like that. Company to avoid, and heads up, it could be possible that you are cancelled your reservation if you dont have a boarding pass, or if you mention that you work for an airline (it seems theres no aviation mindset community behind this people), maybe they will think that your physical boarding pass with your name that you used to go on holidays to visit some friends to España is a false document because you work for an airline, despite that you are just a regular turist. I repeat: not safe ground, company to be avoided. Of course will spread this gar ba ge experience in the airport community environment so everybody knows what they would be dealing with when placing a reservation with them. Y tengo la conversacion en el movil grabada, por si management de esta compañia quiere escucharla. No se molesten en borrar la reseña de aqui, ya acaba de ser publicada en un grupo de aviacion con miles de personas. Gracias por su tiempo, una experiencia basura.
12 September 2024
Unprompted review
Reply from Moovers Mobility Lovers
Hello:
We do not know who you are, we do not respond to derogatory or harmful comments/reviews. Moovers is a friendly company created to offer the best customer service. It's clear that this comment is created solely and exclusively to cause the maximum possible damage to our company, you have not received our service. We would like to speak directly with you to try to understand this comment.
Thank you, greetings. Moovers Team.
Reply from Moovers Mobility Lovers
Hi Leandro! 😊
Thanks for your review on trust pilot!
We are glad to know that you had a good experience with Moovers' service and that you found our team friendly.
We hope to see you again soon and continue to offer you the best possible service. 🚗✨
Best regards!
Moovers team
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