Mooseandmustard Reviews 

122
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the natural products are exceptionally high in quality, and their pets completely adore the wide variety of delicious treats available. People also genuinely appreciate the remarkably fast shipping, gorgeous packaging, and the exceptionally friendly customer service provided by the team. Some reviewers were not happy with delivery times, noting that shipping occasionally took much longer than initially expected to finally arrive at their homes. A few other consumers also felt that while the overall service was wonderful, certain orders unfortunately experienced unexpected transport delays and communication gaps.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the huge range of all-natural,... See more

Quality

Reviewers mention positive feedback about quality, highlighting a fantastic selection of natural treats and... See more

Delivery service

Reviewers highlight high satisfaction with the delivery service, frequently praising the fast shipping times... See more

Order

Users describe ambiguous interactions with order, highlighting fast shipping and very pleasant experiences.... See more

Service

Customers had positive experiences with service, frequently highlighting quick responses and friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Moose & Mustard are amazing! My dog absolutely loves their treats — as soon as he hears the bag open, he comes running! It’s such a relief knowing the ingredients are all natural and healthy, without... See more

Rated 5 out of 5 stars

So so pleased with my order. Great selection of treats which are perfect for my dog who has over 40+ allergies. All natural treats so had loads to choose from. Packed brilliantly and arrived it great... See more

Rated 5 out of 5 stars

Our puppy went absolutely mad for this package and it's exceeded all expectations. Gives us a bit of calm when we need it and more importantly our Maxi absolutely loves the products. Cannot recommend... See more

Rated 5 out of 5 stars

Can’t fault the products and delivery time. My sprocker Milo absolutely loves all the treats I order, so much variety and well priced. We love finding small businesses that we love and can support and... See more


Company details

  1. Pet Supply Store

Written by the company

Natural treats, chews and supplements for your pups to feast on! We started Moose&Mustard in honour of our two crazy spaniels - we’ve made it our mission to spread the endless benefits natural chews give to our dogs We offer high quality, affordable, 100% natural treats, chews, supplements, food toppers and more. Grab yours today!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

122 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(122)

67 reviews in the last 12 months

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Rated 5 out of 5 stars

Moose & Mustard are amazing!

Moose & Mustard are amazing! My dog absolutely loves their treats — as soon as he hears the bag open, he comes running! It’s such a relief knowing the ingredients are all natural and healthy, without any hidden nasties. The packaging is gorgeous too, and everything always arrives quickly and beautifully presented. You can really tell the owner of Moose & Mustard care about quality and about dogs. It’s so nice to find a company that puts as much love into their treats as we do into our pets. Highly recommend to any dog owner who wants to spoil their pup the right way! 🐾💛

27 October 2025
Unprompted review
Rated 1 out of 5 stars

Still not arrived Wb page says dispatch…

Still not arrived Wb page says dispatch in 3 days - now on day 11 and still not arrived. Supposed to becoming by Royal Mail - I am only 3 miles away!

20 September 2025
Mooseandmustard logo

Reply from Mooseandmustard

Hi Sheona! We are so sorry to hear this - we have emailed your regarding your order and hope to fix this asap for you 🫶🏼 please check your inbox so we can amend this for you

Rated 5 out of 5 stars

Amazing experience

Amazing experience! Ordered a few times for my Springer Spaniel Max. Lots of choice and reasonably priced, always delivered within good time and packaged so well!
Will order again and again, Max loves his deliveries of treats

21 August 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service! delivery was super quick, everything was packed with great care, and the natural chews and treats are absolutely amazing. My dog loves them, and I really appreciate the quality and attention to detail. Highly recommend!

4 August 2025
Rated 5 out of 5 stars

Amazing business

Amazing business. The treats are such good quality, way better than I’ve bought previously. Lots of selection! And the supplements are top notch too. Also, the owner is just wonderful, and always happy to help. If I could rate higher I would

18 July 2025
Unprompted review

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