moonpreneur.com Reviews 154

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 142 reviews, reviewers had a great experience with this company. Many customers praise the staff for their patience, knowledge, and ability to make learning enjoyable and interactive, keeping children engaged and focused. The user experience is often highlighted as positive, with children showing excitement and increased confidence in building, experimenting, and learning new concepts. The product is well-regarded for its ability to motivate creativity, sharpen presentation skills, and provide a structured learning experience in subjects like robotics, coding, and math. Reviewers also appreciate the clear, step-by-step instructions and the provision of resources for further learning. However, some customers also noted inconsistencies in the service, such as frequent teacher changes, lack of follow-ups on assignments, and poor communication regarding class removals. There were also concerns about the program not meeting expectations in terms of hands-on guidance, addressing doubts, and the delivery of promised features like MoonBattle.

What people talk about most

Staff

Reviewers mention positive feedback about staff, with many praising instructors for being patient, engaging,... See more

User experience

People report positive experiences with user experience, highlighting that sessions are structured, easy to... See more

Product

Clients share positive opinions on the product, with many describing it as an "incredible experience" that... See more

Instructions

Consumers find instructions to be positive, with many reviewers highlighting the patience, knowledge, and... See more

Service

Reviewers highlight ambiguous aspects of service, with some customers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My son has been on the class for year and a half, he enjoys it, except the power skills class which can be a little repetitive. I would like to have a better understanding of the curriculum, a syllab... See more

Rated 4 out of 5 stars

This is in one class my kid is most excited to join, his has generated interest in robotics and class is funfilled with other kids which he enjoys.The only reason i gave 4 star is we have seen teacher... See more

Rated 4 out of 5 stars

The content of the robotics class is good and innovation. I appreciated their step by step approach. I do love the show and tell aspect. It motivated children to be creative, apply what they have lear... See more

Rated 5 out of 5 stars

Here’s a polished, friendly review you can use: ⸻ My son really enjoys his robotics class! The instructors are patient, knowledgeable, and make learning fun. He has learned so much already — fro... See more


3.9

Great

TrustScore 4 out of 5

154 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 23% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

My son love both the Advance Math and…

My son love both the Advance Math and Robotics classes. The teachers are always prompt and make the lessons engaging. I love how I always get detailed feedback on how my son is doing. We are happy that we signed up for the whole year, it’s definitely worth it and we highly recommend moonpreneur!

17 February 2026
Unprompted review
Rated 2 out of 5 stars

Program is fine. Billing options are antiquated.

The program in and of itself is great. My son loves his Robotics Coding class and is definitely learning a good bit. He has a great teacher and enjoys interacting with his classmates. Why 2 stars then you ask??? For a company teaching technology, the billing system is antiquated at best. The only option they "want" you to use is to leave them your credit card information for recurring billing. For fraud protection purposes, I keep all of my cards locked except when using them. Apparently, Moonpreneur cannot figure out an easy method to either automatically generate invoices for customers to pay or provide an option in the portal or in the newly rolled out "parent app" to pay for monthly classes...so I feel this is a big fail. Every month, I basically have to wait for our tuition to be late and THEN I can (sometimes) get them to actually send me an invoice. This last month, I literally received an email with this statement: "We're sharing the invoice below so you can proceed with the payment and save your card details. We have already shared the invoice." Yes. Those were adjacent sentences. No...they actually had not sent an invoice. The only other "solution" they offered was to set up recurring payments through PayPal. I do not keep a balance in PayPal for the same fraud protection reasons, so PayPal billing would mean PayPal attempting to bill locked credit and debit cards as opposed to Moonpreneur billing directly, but this still does not solve the fundamental issue. Step into modernity (or arguably, post-modernity) and automate your invoice generation or allow parents to pay via the new app you just spent money developing!!! It is frustrating having to send repeated emails and phone calls just to pay for your services. If you want our money, provide an easier and safer way to pay for your services!!!

12 February 2026
Unprompted review
Rated 4 out of 5 stars

Good experiences, listing PROs and CONs in detail

My child has been with moonpreneur learning coding for over a year now. He thoroughly enjoyed the experience. I have observed and experienced the details below.

Pros:
-engaging instructors
-convenience of online learning at home
-Instructor's feedback after class is prompt
-great customer service

Cons:
-some/occasional instructors have a stronger accent that is harder to understand at first
-wish there is some offline messages/Q&A when students have quick questions during home assignments (I understand there is a Q&A Doubt-clearning session but not always work for our schedule)
-some disrupive classmates during class need to be disciplined or reminded by teachers so they don't interrupt others. Teachers should be able to mute certain students if they are being disruptive to others

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Thavanesh recommend moonpreneur

Recorded sessions are available if u have doubt or haven't attend the class we can check session.Robotics every quarter has show and tell to check their coding knowledge... students are more eager to do project ... I would recommend moonpreneur to other students too.

7 February 2026
Unprompted review
Rated 5 out of 5 stars

5 Star Program

We have been a part of the Moonpreneur family for over a year. My son had learned so much in a fun, interactive way. The staff of Moonpreneur are encouraging, energetic and prompt. The show and tell is an excellent way to show case what he learned with the support of his peers and their parents. Great program!

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Great program!

My son joined Robotics a year ago when he was 7 and he really enjoys the program so far. He expressed his interests in math and coding since he started school so my first thought was to enroll him in some program so he can receive a more structured learning experience. I am glad that he likes it and is eager to learn more. He finished the first level and will keep working his way on his interests. I really appreciate Moonpreneuer and excellent instructors to help guiding him in his journey.

9 February 2025
Unprompted review
Rated 1 out of 5 stars

Fraud fraud fraud biggest scam

I heard about this on Facebook and took a trial class for my two sons. The kids were happy and they gave me trial month for $19 and said they will send a robotics kit in first 4 weeks. Now when I was asking about it they said you misunderstood the document and it said when it will auto renew then it will send you the kit. It's a big fraud. Don't fall in the trap

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Moonpreneur is fantastic!

Moonpreneur was one of the best decisions we have made. Our kiddo is not only learning and excelling, he’s able to bring his level of smarts and creativity to the table. The teachers are engaging, supportive and kind. Kids get to ask each other questions and we know our kid is in the right path!

29 January 2026
Unprompted review
Rated 4 out of 5 stars

My son really enjoys it

My son really enjoys it, and he gets excited to join every time.

27 January 2026
Unprompted review
moonpreneur.com logo

Reply from moonpreneur.com

This makes us so happy! A student's excitement is the best reward we could ask for. Thank you for trusting us with your son's learning journey!

Rated 5 out of 5 stars

Vrishank has been making great progress…

Vrishank has been making great progress in his online robotics classes at Moonpreneur. He is learning coding concepts using micro:bit and has started programming in Python, which has improved his logical thinking and problem-solving skills. The hands-on projects keep him engaged and motivated to learn. We are happy with his growth and confidence in coding.

27 January 2026
Unprompted review
moonpreneur.com logo

Reply from moonpreneur.com

Thank you for this fantastic feedback! We're so proud of Vrishank's progress- his growth in Python programming and problem-solving skills is remarkable. It's wonderful to hear that the hands-on projects are keeping him motivated. We're grateful to be part of his coding journey and excited to see where his skills take him next!

Rated 4 out of 5 stars

Good

Good , can be better

26 January 2026
Unprompted review
moonpreneur.com logo

Reply from moonpreneur.com

Thanks for your feedback! We're happy you're having a good experience, and we'd love to hear your thoughts on how we can make it great. Feel free to reach out to us anytime at support@moonpreneur.com. Your input helps us grow!

Rated 5 out of 5 stars

Ashi has been with Moonpreneur for 1+…

Ashi has been with Moonpreneur for 1+ yr. The biggest change I've noticed is her Skills improved in Math and Robotics. Would definitely recommend to other parents."

26 January 2026
Unprompted review
moonpreneur.com logo

Reply from moonpreneur.com

This made our day! Thank you for sharing Ashi's journey with us. We've loved watching her math and robotics skills grow over the past year. Here's to many more breakthroughs ahead- we're excited to continue supporting Ashi's learning adventure!

Rated 1 out of 5 stars

This is misinformation

This is misinformation. They tell you they have a space booked for an in-person session, then cancel the day before and put it online and try to sell your kids on games. This is an online sales program, and if you are lying within the first interaction with your consumers, what is next? #SCAM

25 January 2026
Unprompted review

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