Getting crypto via Moonpay is easy as 1-2-3. Different Payment methods give the buyer options with no delay. This has been and will be my chosen option when it comes to purchasing crypto.
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Thank you for making a platform easy to use, of my buying, selling, and withdrawal of my bitcoin simple and efficient. Please make other networks more reliable and stable, for example, Soloana
MoonPay is by far one of the fastest transaction Crypto wallet. I love using it and I only wish the offered an easier share with a friend and get an incentive promotion. I have shared MoonPay with ov... See more
The whole process of purchasing crypto is quick easy and efficient. They don't hold onto your funds for days like other exchanges or wallets. I am recommending Trust 100% of the time
Company details
Written by the company
We are MoonPay. Architects of the future, inventors, artists, and authors of innovation. Our vision? To unlock digital ownership for everyone. We are onboarding the world to Web3, where people can own and control their digital identity, data, property, and money. MoonPay is the world’s leading Web3 infrastructure company. We provide end-to-end solutions for payments, enterprise-scale smart contract development, and digital asset management. Many of the world's most iconic brands rely on MoonPay to power their Web3 strategies and ideas. Now boarding the next generation of leaders. Come help us build what's next.
Contact info
Miami, United States
- support@moonpay.com
- moonpay.com
You should know
4.1
Great
109K reviews
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Very Frustrating
Moonpay makes money on every buy and sell of bitcoin and I have been try to use it and It continue to not let me purchase.
VERY Frustrating!!!!!!!!!!!!!
20 April 2026
Reply from MoonPay
Hello,
Thank you for your feedback. We can see that you were able to complete a purchase around the time of your review, while other attempts were declined by your bank. We understand how frustrating this can be.
For more clarity on your situation, please reach out to our support team here: https://support.moonpay.com
— they’ll be happy to help.
Best Regards,
MoonPay Customer Experience
Just easy way to make money online not…
Just easy way to make money online not scam.
23 April 2026
Unprompted review
Reply from MoonPay
Hello,
Thank you for your feedback. We’d love to better understand your experience, but we’re not entirely sure what you mean. Could you please reach out to our support team with more details?
You can contact us here: https://support.moonpay.com — we’ll be happy to assist.
Best Regards,
MoonPay Customer Experience
MOONPAY IS A WONDERFUL PLACE AND EASY
MOONPAY IS A WONDERFUL PLACE AND EASY, SECURE TO DO BUSINESS WITH
23 April 2026
You guys made it easy to understand how…
You guys made it easy to understand how things work. It get a bit complicated at times but it whines up working out.
Thank you.
23 April 2026
Reply from MoonPay
Hello,
Thank you for sharing your experience! We’re glad to hear that overall things worked out and that you found it easier to understand how everything works. We appreciate your feedback and will keep working to make things even simpler.
Best Regards,
MoonPay Customer Experience
Moonpay is awesome easy to use what…
Moonpay is awesome easy to use what more can i say thank you .
23 April 2026
Efficient and smooth processes when…
Efficient and smooth processes when buying and sending.
23 April 2026
I don't like the way y'all do business hi, the world you tell me that. I got $9500 in my account. And you close the account. I only was trying to move a $100 to my U.S d t account .
I don't like the way y'all do business. I have a $100 in my account. I have to top up, you know, and to move the money, add more money in why can't I just pull money out for the transaction that I already have other companies don't do that, that's a red flag.
21 April 2026
Reply from MoonPay
Hello,
Thanks for sharing your feedback. We understand how this situation can feel frustrating. If your funds were already used from your balance to complete a purchase, they would no longer be available in your MoonPay account.
For more clarity on your specific transaction, please reach out to our support team here: https://support.moonpay.com — they’ll be happy to assist.
Best Regards,
MoonPay Customer Experience
Hello Ladies and gently men thanks for…
Hello Ladies and gently men thanks for the update I love this App
5 May 2025
Unprompted review
Reply from MoonPay
Hey there,
Thanks for your kind words! We’re really glad to hear you’re enjoying the app and appreciate you taking the time to share your feedback. If you ever need assistance or have suggestions, feel free to reach out anytime: https://support.moonpay.com
Best Regards,
MoonPay Customer Experience
I love moonpay it’s a great app highly…
I love moonpay it’s a great app highly recommended and trusted
19 April 2026
5star 5star
23 April 2026
How do I buy crypto more than $500 a day!!?
Increase my limits to purchase more than $500 a day
20 April 2026
Thank you for making a platform easy to…
Thank you for making a platform easy to use, of my buying, selling, and withdrawal of my bitcoin simple and efficient. Please make other networks more reliable and stable, for example, Soloana
20 April 2026
Purchase Issues
I am experiencing issues trying to buy crypto now and says the bank has declined the payment. The bank says it is not them and that no request for payment was submitted. I am confused as to what is going on here.
23 April 2026
Reply from MoonPay
Hi Allison,
We are seeing repeated 3DSecure timeouts and generic bank rejections on our side.
We would recommend mentioning this to your bank as you may not be receiving the codes correctly from them.
If you have any further questions, feel free to contact us via https://support.moonpay.com— we’re happy to help!
Best regards,
MoonPay Support
Love the quickness of the order being…
Love the quickness of the order being fulfilled. Think fees are a little bit excessive.
21 April 2026
The app is responsive
The app is responsive. I don't have any issue with transferring funds
22 April 2026
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