WestAce Casino | 400% up to $22,500 + 400 FS Reviews 

151
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

something nobody talks about with mobile play is what goes down when your phone rings mid-session. got a call thursday, my brother naturally, right in the middle of a spin. picked up, chatted a good t... See more

Rated 2 out of 5 stars

Very poor game library and some hot slots are broken. I simply cannot run them for 1-2 minutes straight without them being crashed. U gotta do something with that...

Company details

  1. Bookmaker
  2. Casino
  3. Gambling House
  4. Online Casino or Bookmaker
  5. Online Sports Betting Vendor

Written by the company

WestAce Casino | 400% up to $22,500 + 400 FS


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3.6

Average

TrustScore 3.5 out of 5

151 reviews

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3.6

All reviews

(151)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Transaction page

Transaction page: fullscreen closed after request #61830 and reset the stake before the next spin. Lobby notice made the cashier wait messy to read while lunch went cold.

31 August 2026
Unprompted review
Rated 1 out of 5 stars

My lower deposit limit saved and then…

My lower deposit limit saved and then disappeared. After that, confirmation email and account page showed different values. maybe it applied later, but the page never said so. I would not have cared if the site had shown one honest status.

1 September 2026
Unprompted review
Rated 1 out of 5 stars

the thing that gets me is theyre…

the thing that gets me is theyre perfectly polite. nobody has been rude, not once

its just that being polite while telling me for the fifth time that theres no update available isnt actually help. i dont need an apology, i need somebody to open the account and look at it

ive asked for exactly that and got another apology

2 September 2026
Unprompted review
Rated 1 out of 5 stars

On mobile

On mobile, Autoplay toggle looked off, but the next slot round started anyway not the answer I needed

30 August 2026
Unprompted review
Rated 1 out of 5 stars

Quick rant from my account page

Quick rant from my account page: reload rule line, cashback was in the banner using hotel Wi-Fi from a tablet, then zero in the cashier. Profile page made the casino status feel like guesswork after I checked email

1 September 2026
Unprompted review
Rated 1 out of 5 stars

after tea the lobby showed new games…

after tea the lobby showed new games with bright badges, but half of them opened to a blank provider screen. Reloading helped once, then failed again. Really polished stuff. I hate having to screenshot every step like it is homework.

2 September 2026
Unprompted review
Rated 1 out of 5 stars

Complimentary spins were marked active…

Complimentary spins were marked active in the rewards section, but Sweet Bonanza displayed nothing. Support chat stated to relog, then clear the cache, then give it another 24 hours.

By the next evening the promotion had ran out.

They could see the spins in the account, supposedly, just not enough to let me use them.

1 September 2026
Unprompted review
Rated 1 out of 5 stars

Before I gave up

Before I gave up, Live Blackjack showed in search but opened as unavailable. It stayed that way after refresh, which made no sense.

30 August 2026
Unprompted review
Rated 1 out of 5 stars

Monday night

Monday night, and then Casino receipt #73269: the cashier on ticket #49363 moved my payout from cancelled to paid with no note. Cashier screen gave the same old next step after 18 minutes.

30 August 2026
Unprompted review
Rated 1 out of 5 stars

Checked twice

Checked twice, Casino menu on cracked Samsung: second login on library Wi-Fi lost my saved slot and bonus status. Profile page stayed blank after I checked email.

30 August 2026
Unprompted review
Rated 1 out of 5 stars

Lobby search Sun 19:55 looked okay…

Lobby search Sun 19:55 looked okay before support requested the round ID on library Wi-Fi that casino history never showed. Cashier screen showed a newer cashout line while lunch was getting cold.

1 September 2026
Unprompted review
Rated 1 out of 5 stars

Checked twice

Checked twice, Cashout block after council tax letter: email said my document was accepted on borrowed laptop but the KYC page refused it. Casino page left the blank row in history after I checked email.

2 September 2026
Unprompted review
Rated 1 out of 5 stars

The required documents were laid out…

The required documents were laid out plainly before I submitted a thing. Proof of identity first, then address verification, with a brief note about keeping all corners visible in the shot. My second attempt went through because the error message was actually useful

1 September 2026
Unprompted review
Rated 1 out of 5 stars

new casino account

new casino account; cashier, email and profile inside the account all disagreed. Transaction log left the blank row in history before I closed the tab.

31 August 2026
Unprompted review

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