too many additional purchases available— cool that they show you that stuff as 1-2 of them I’d even buy if I wasn’t so financially strapped…. but to click through 5+ things just to finalize an order I... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I just started the program today. I like the questions so far. I have not been in a serious relationship in over 20 years and its about time i found someone. Being rusty I need help. I willgive a diff... See more
Company replied
Haven't got to see anything yet. Right off the rip, I wanted to see who U said I'd marry or who my forever partner is.. I haven't yet seen it. As soon as I paid for it basically 2-3x if u count the 2... See more
Company replied
I liked the questionnaire but afterwards there's too many questions to add on extra stuff. I would just like to be able to skip it all and go to my readings.
Company replied
Company details
About Moongrade
Written by the company
Navigate your love & personal life!
Build a strong, loving relationship
Build unbreakable friendships
Grow spiritually
Gain clarity in decision-making
Find your true life path & purpose
Achieve success in career & personal life
Contact info
United States
- help@moongrade.app
- moongrade.app
4.0
Great
581 reviews
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Reply from Moongrade
Dear Jennelle Hill,
We are thrilled you think Moongrade is awesome! We are actively working on improvements to best assist with chargeback or legal claims. If you ever need support, please email help@moongrade.app with your account email and order number.
Sincerely,
Moongrade Team
TOTAL SCAM!!!
TOTAL SCAM!!!! Don't do it!!!! They keep charging your acct despite however many times you try to cancel and their Customer Service is useless as well. AVOID AT ALL COSTS!!!!!!!!!!!!
30 December 2025
Unprompted review
Reply from Moongrade
Dear Skye Stevenson,
We are sorry to hear about the difficulties with cancellation and ongoing billing. We are actively working on support improvements to prevent this. Please email help@moongrade.app with your account email and order number so we can investigate your account status immediately.
Sincerely,
Moongrade Team
Total cost £58.98 scammed to renew. DO NOT BUY!
Total cost £58.98. I cancelled my subscription and wrote an initial review but this has somehow been ‘lost’ and I’ve been charged again. Total spend now £58.98 for not very much.
The app doesn’t say much but there are an awful lot of words.
Customer support are very patronising but will not help. For me another scam app where you sign up and struggle to get out of it.
30 December 2025
Unprompted review
Reply from Moongrade
Dear Hollie Carroll,
We're sorry you found our support patronising and felt stuck. Moongrade provides genuine legal and injury resources, not a scam. We are actively working on improvements. Please email help@moongrade.app with your account email and order number so we can check your subscription status immediately.
Sincerely,
Moongrade Team
Reply from Moongrade
Dear Malinda,
We’re glad Moongrade provided 'peace of mind' regarding chargeback, legal, injury, or scam concerns. We’re actively working on improvements to keep you protected. Please email help@moongrade.app with your account email and order number if you ever need support.
Sincerely,
Moongrade Team
Survey giving way too soon
I just purchased the month plan, with the deal tha that was allotted when creating an account. For that reason I gave it a 3 stars rate. When asking for a rating on your app you really should wait to display the survey until after someone e has had the opportunity to actually use the app instead of just paying for services.
29 December 2025
Reply from Moongrade
Dear ThaBossW.W.W,
You raise a valid point about the app displaying the survey before you've had the opportunity to use our services. We are actively working on improvements to this timing. Please email help@moongrade.app with your account email and order number if you have further feedback or need assistance.
Sincerely,
Moongrade Team
The experts that you can openly talk to…
The experts that you can openly talk to and get. Counsel/insight and helpful information is without an absolute certainty am amazing feature and tool to have available to you basic
28 December 2025
Reply from Moongrade
Dear Joshua,
It's great to hear you value the open communication and counsel from our experts! We're actively working on improvements to better support legal, injury, and scam cases. For any specific feedback, please email help@moongrade.app with your account email and order number.
Sincerely,
Moongrade Team
Reply from Moongrade
Dear Bianca,
We're sorry to hear about the "User does not exist" error preventing access. We are actively working on improvements to our login flow. Please email help@moongrade.app with your account email and order number so we can assist with your subscription cancellation immediately.
Sincerely,
Moongrade Team
Easy to use.
28 December 2025
Reply from Moongrade
Dear amyfloves,
Glad you found the app easy to use! We are actively working on improvements to make the process even smoother. If you need anything, please email help@moongrade.app with your account email and order number.
Sincerely,
Moongrade Team
Excited for my horoscopes
28 December 2025
Reply from Moongrade
Dear Jason,
We're thrilled you're looking forward to your horoscopes! We are actively working on improvements to make the experience even better. If you need assistance, please contact us at help@moongrade.app with your account email and order number.
Sincerely,
Moongrade Team
Reply from Moongrade
Dear kimchicowgirl,
We are thrilled to hear you had a fast and easy experience! We are dedicated to constantly improving our services to better assist with legal and chargeback matters. If you ever need further assistance, please email help@moongrade.app with your account email and order number.
Sincerely,
Moongrade Team
Reply from Moongrade
Dear haven,
We’re thrilled to hear you found our platform easy to navigate! We are actively working on improvements to serve you better. If you have any questions, please email help@moongrade.app with your account email and order number.
Sincerely,
Moongrade Team
Honesty is what I truly need in life to…
Honesty is what I truly need in life to succeed.
28 December 2025
Reply from Moongrade
Dear jgoodbone,
We deeply value your emphasis on honesty. We are committed to transparency in handling legal claims regarding injury or scams and are actively working on improvements. Please contact us at help@moongrade.app with your account email and order number so we can assist you.
Sincerely,
Moongrade Team
Reply from Moongrade
Dear hharper,
We're thrilled you found Moongrade easy to use and providing more information than others! We are actively working on improvements to our legal and chargeback support tools. If you need assistance, please email help@moongrade.app with your account email and order number.
Sincerely,
Moongrade Team
Easy informative reasonable priced
27 December 2025
Reply from Moongrade
Dear juliaalopez,
We are thrilled to hear you found Moongrade easy, informative, and reasonably priced. We are dedicated to constantly improving our legal services. If you ever need assistance, please email help@moongrade.app with your account email and order number.
Sincerely,
Moongrade Team
Reply from Moongrade
Dear accentwes,
We appreciate your optimism! We look forward to assisting with your chargeback or legal matter. We are actively working on improvements to support you. Please email help@moongrade.app with your account email and order number for any updates.
Sincerely,
Moongrade Team
Reply from Moongrade
Dear Smoke Dogg,
Thanks for highlighting our questioning process. We aim to be thorough to help with chargeback or legal matters, and we’re actively working to streamline the experience. If you have specific feedback, please email help@moongrade.app with your account email and order number.
Sincerely,
Moongrade Team
Reply from Moongrade
Dear Lucia Lago,
We are thrilled you found our content interesting! We're constantly working on improvements to bring you more insightful readings. If you ever need assistance or have feedback, please email help@moongrade.app with your account email and order number.
Sincerely,
Moongrade Team
The checkout process has way too many…
The checkout process has way too many "do you want to add this" stuff. Offer everything at once and give an option, yes or no, then go straight to the final checkout, get rid of the offer pages, way too many
26 December 2025
Reply from Moongrade
Dear stevenordway,
We appreciate your feedback regarding the number of offer pages during checkout. We are actively working on streamlining the flow to make it smoother. Please contact us at help@moongrade.app with your account email and order number so we can share your thoughts with the team.
Sincerely,
Moongrade Team
Reply from Moongrade
Dear kspayer,
We appreciate your trust while you evaluate our performance. Whether regarding a chargeback, legal injury, or scam recovery, we are actively working on improvements to assist you. If you need an update, please email help@moongrade.app with your account email and order number.
Sincerely,
Moongrade Team
Your information on marriage date and…
Your information on marriage date and his name. That was something.
26 December 2025
Reply from Moongrade
Dear leewhitt,
We're glad we could help provide the details on the marriage date and name. We are actively working on improvements. If you need further assistance, please email help@moongrade.app with your account email and order number.
Sincerely,
Moongrade Team
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