Thrilled with the quality and versatile design of the jumpers (moonbun) that I bought for my two preschool-aged granddaughters. One of them had one already but grew out of it and asked her mom if she... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’m not sure how I found my way on the Moonbun website, but I’m truly grateful that I did. I was looking at baby clothes for my niece, and literally everything I saw, I wanted! I ended up getting a be... See more
Moonbun jumpsuits are our absolute favorite! We are heading into our third size in these and will order even more colors this time. My little is a competitive dancer and these are our go-to change out... See more
This company has managed to make the simplest of clothes, especially w/ their jumpers for kids, but yet so unique & adorable that people turn their heads to l👀k at these adorable babies & kids w/ ado... See more
Company details
Information provided by various external sources
If you’re the busy parent to a newborn, you know it can be tricky to get out to a brick and mortar store for supplies. You also know how hard it can be to find unique baby items that look good AND meet the level of quality you want for your little one. Instead of packing up that stroller and diaper bag, you can browse our collection of baby clothes online from the convenience of your couch (or rocking chair, or while you walk the floor at 3:00am, or from on the floor beside the crib – we won’t judge). And while there may be lots of options to buy clothes online, ours come from around the world and all have one thing in common: quality. Our designer, unisex clothes mean you don’t have to get stuck in the “pink or blue” rut of dressing your little girl or boy. And bonus: it makes hand-me-downs a breeze, especially with clothing built to last - convenience AND style? That’s a parenting win-win. Plus, rocking designer clothes will make your mini-me the talk of the play gym and score you some super cool parent points.
Contact info
Level 13, 92 Albert street, 1010, Auckland, New Zealand
- contact@moonbunbaby.com
- moonbunbaby.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly recommend this company
Highly recommend this company! I ordered 3 rompers for my niece, all in size 3T and when I received them I noticed the different sizes between them. I happened to get a follow up email from them asking about my purchase and when I told them the issue Sara got back to me immediately and sent me another romper in the correct size. To say that this business is dedicated to their customers, is in my opinion an understatement! The prompt replies and swift actions really spoke volumes about how much their customers mean to them! I will defiantly be ordering from them again :)
My order never made it!
I appreciate the response, but at the end of the day I never received the order it was never returned from the residence it just never made it, the correct shipping address was given! And yes I asked for my refund because I gave up on a delivery that never made it for over a month. To that note I was informed 3 day later that supposedly it was returned, again another email I’m sorry I don't know what went wrong! If I was to post the picture of the tracking that was sent to me, many would agree that it doesn’t make any sense. Do not email me again asking me to remove my review!
Yes the shipping took a bit
Yes the shipping took a bit, but in current situations i completely understand. Once they arrived, i absolutely loved them. My daughter is 3 and i got her the tie around the neck jumper in 3 colors. They are adorable,lightweight, and most importantly extremely easy for her to use the potty by herself with. She can either slide it over her head or untie it herself super quick. I adore them! And so does she!
Cute clothes & great material
I love the romper I got for my daughter! She looks so cute in it and the material is very soft!!
Loved it
Loved the romper, orange color soft not harsh and fabric really nice. Ordered another one in pink and the collared dress also in blue. First package took a little longer since it was not received in US and sent back to China But ....did receive an email explaining what was going on and really appreciated it. 2 weeks later the package arrived with the cute halter romper. Sizing a little small but looks great on her. Thank you very much -I never take the time to do surveys or reviews but liked the product and customer service so much wanted to let you know!
Loved the romper I ordered
Loved the romper I ordered! Relatively fast in these times of COVID. Would definitely order from here again
Ammmaaazing customer service
Ammmaaazing customer service. And the clothing is exceptional 10 out of 10 would purchase from them agian. Agian can not express how freindly and quick they are to help you with any concerns you may have... even in these difficult times . Thank you !!!!
Loved the rompers I purchased for my…
Loved the rompers I purchased for my girls! Perfect summer outfit! ❤️
Great
Great, high quality product exactly as depicted. Thank you Moonbun!
I’m so in love with the rompers I can’t…
I’m so in love with the rompers I can’t wait to see my granddaughters in them. I will definitely be ordering more things. 🥰
The quality is top
The quality is top! Amazing team Moonbun! Very satisfied!
So happy with Moonbun
So happy with Moonbun! Very unique and amazing products! Great quality and quick delivery! Can't wait to order more merchandise very soon!!!
Their customer service is outstanding
Their customer service is outstanding! They really go out of the way to make sure you are satisfied with your purchase. Thank you to the moon and back! 🌜💫
Extremely nice team they have
Extremely nice team they have. Best customer service I’ve experienced in a while. Their jumpsuits are the best! Sooo cute!
The slouch jumpsuit was a hit
The slouch jumpsuit was a hit, ordered three different colors, am so glad I did! The fabric is super soft, well made, ingenous design for active girls and absolutely darling!
Will be ordering again great quality
Surprisingly very satisfied with the quality of clothing from this company although it took quite a bit longer due to the Coronavirus I will order from them again and have told quite a few people in my friends and family .
I will be ordering from you again my granddaughter's birthday was on the 6h of June celebrated this past Monday due to the weather everything went well due to the Coronavirus and we were able to celebrate and have a wonderful party and the clothes came on Saturday just in time for her potty my daughter was very impressed with the quality of clothes very soft beautifully made will order again my grandson's birthday is coming up and I will order clothes for him cannot wait to get my next package although I know it could be a little bit long to receive them it's well worth the wait thank you very much I hope your company does well
I received the items in perfect…
I received the items in perfect condition and even though I am based in the Philippines, the shipping didn't take that long. I highly recommend this store to all who would like to purchase baby items that are of good quality!
We’re over the moon about Moonbun Baby
Moonbun Baby has been so helpful! Their customer service is amazing!!! They have helped us through the whole process. We received our packages and a gift from Moonbun Baby. The outfits are super cute and Toddler Miss South Carolina USA looks so beautiful in these cute dresses. The slouch outfit is our favorite! We were new to online shopping and Moonbun Baby’s customer service made it very pleasant. We are so thankful. Thank you Moonbun Baby Thank You so much!!
Adorable outfits & amazing customer service
First, I’m sadden to read many comments that there order has taken way too long. WE ARE IN A PANDEMIC CRISIS. Of course it’s going to take time! Other than item took a bit longer than expected they are great! And customer service is even better! They want to help and make sure you are satisfied.
Thank you Moonbun for helping me with my order and your wonderful customer service. Much appreciated!
Great products even better customer service!
It's not often I have the opportunity to give a stellar review, but Moonbun Baby has earned it. Not only do they have the cutest, great quality, stylish baby outfits, but they're customer service is top notch. You don't see that every day. Yes, shipping takes a bit, but that is with everyone now, unfortunately. Nothing they can do about that. These guys are #1 in my book!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







