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Moodtag Reviews 2

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TrustScore 3.5 out of 5

3.3

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Company details

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MoodTag is an Australian pet accessories brand specialising in premium engraved pet ID tags and collar accessories. Its flagship product range is the Never-Fall, Jingle-Free Collection: stainless steel engraved dog ID tags designed for active dogs who run, play, hike, swim, wrestle, and explore. These tags are built to stay secure, stay quiet, and keep ID details readable when it matters most. MoodTag also offers supporting collections for different pet owner needs, including: - The Signature Collection: premium stainless steel engraved tags for everyday dogs. - The Chroma Collection: lightweight aluminium tags for owners who want a colourful, feather-light option. - The Luxe Collection: style-led engraved tags for owners who want a more decorative or glamorous look. - The Feline Collection: engraved ID tags designed for cats. - Hardware & Accessories: jingle-free hardware, silencers, and tag accessories. While MoodTag serves a broad pet owner market, its strongest marketing focus is active Australian dog owners looking for secure, quiet, durable, easy-to-read engraved dog ID tags.

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3.3

Average

TrustScore 3.5 out of 5

2 reviews

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1-star

No history of asking for reviews

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Rated 1 out of 5 stars

The Chroma Bone – Aluminium

Order the Chroma bone aluminum. Yes the engraving was ok but the tag very overpriced especially for a 1mm thick tag. Disappointed as I thought I would be getting a premium tag but it's just a thin ebay tag. I went to place a review on their website and found no place to put one then noticed all the customer testimonials and watched a few and then realised they were AI generated customer testimonials which made me not trust this brand. Sorry Moodtag your not very authentic and very misleading for the price paid.

1 May 2026
Unprompted review
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Reply from Moodtag

Hi Sha,

Thank you for taking the time to share your feedback. We’re sorry to hear you were disappointed with your Chroma Bone Aluminium tag.

We take every review seriously, but we have not been able to locate an order under the name “Sha” in our system. We have requested more information through Trustpilot so we can verify the order and look into this properly.

To clarify for anyone reading, our Chroma Aluminium tags are listed as 1mm thick on the product page, and this product is priced at $19.90 with free standard shipping. We also offer a 30-day money-back guarantee, so if a customer is not happy with their order, we always encourage them to contact us directly so we can make it right.

If this was a genuine MoodTag order, please provide your order number or the email used at checkout through Trustpilot’s request process, and we’ll be happy to review it and offer a fair resolution.

MoodTag

Rated 5 out of 5 stars

Moodtag preview tool is 100% accurate. What you see is what you get!

I ordered the moodtag bundle (Stainless Steel Bone, Heart, and Military shape) and I was honestly shocked when they arrived as everything looks literally identical to the digital preview.

I was a bit nervous about how the text would look on the different shapes, but the MoodTag website has a live preview tool that is incredibly realistic.

Usually, online mockups look way better than the actual product, but these ones from Moodtag are even higher quality in person. The bundle is great value too, durable and stylish. If you're worried about how your custom text will look, you don't have to be anymore.

15 March 2026
Unprompted review

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