i got my product before my trip with my fiancée and he was worried it wasnt gonna get here on time. loved everything we got, now i will say the flower itself smoking in a wrap gave me a headache but n... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Well, my first order went ok. Weed is weed. If it has a name it's so they can make it sound appealing to everyone. Go by the low, medium & high rating. It's correct for the high you'll get. Now, w... See more
Company replied
Great company, great quality product. More on the expensive side, customer service is top teir.
Company replied
I've been with Mood, for over 4 years. Very good products, fast delivery, excellent customer service.
Company replied
Company details
Written by the company
We believe that everyone’s got different moods, and improving yours should be easy. That’s why we created Mood, an online source for 100% federally legal cannabis from America’s favorite farms, that helps you quickly and easily get to your best mood.
Contact info
United States
- mood.com
4.5
Excellent
779 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I've had a subscription for Morning…
I've had a subscription for Morning Mood for many months now, and it's super convenient. I like that I can change the frequency of my order depending on my personal needs for my monthly use, some months are more hectic than others and Mood always has me covered. Thank you Mood!
10 January 2025
Reply from Mood
Hey Jodi!
Love hearing this! 🙌 Flexibility is key and we’re so glad Morning Mood fits right into your routine.
Thanks for being with us 💛
~ Mood Cannabis Concierge Team
Reply from Mood
Hi Christopher!
Thanks for your feedback!
We’re glad you enjoy the products and apologize for any shipping hiccups. We’re always working to improve delivery speed and reliability so we hear you!!
~ Mood Cannabis Concierge Team
Great to deal with
Great to deal with and I love their sleep gummies … the product ships quickly and discreetly
30 June 2025
Reply from Mood
Hi Carol!
Thank you so much for sharing your experience, it means the world that you felt cared for from start to finish with your order.
We’re thrilled our gummies brought a little extra ease to your evening routine, and that everything arrived just the way it should. You deserve that kind of smooth sailing!
We're so glad you’re winding down with Mood 💚
~Mood Cannabis Concierge Team
I didn't like the black pepper taste…
I didn't like the black pepper taste with the gummies. It was off putting and just wrong in my opinion. I like the brownies they were decently tasting and worked well. The gummies not so much.
24 September 2025
Reply from Mood
Hi Wayne!
Thanks for taking the time to share your honest feedback. We’re really sorry the gummies didn’t hit the mark for you. Taste is such a personal thing, and we totally understand how that flavor didn’t vibe with your palate.
You’re absolutely covered under our 100-day satisfaction guarantee, though, and we’re already reaching out to help make things right.
We appreciate you giving Mood a try and hope to turn this around for you 💚
~Mood Cannabis Concierge Team
Gets the job done. Without artificial chemicals, all natural as intended
I have my medical license in my state so I wasn’t sure about this. But I’m glad I gave it a try works great
19 September 2025
Reply from Mood
Hi Erica!
Thanks for trusting Mood with your purchase, especially when stepping outside your usual go-to.
We’re thrilled your order delivered the kind of natural, feel-good experience you were hoping for. That kind of win always makes our day.
Thank you for being such a stellar part of the Mood family!
~Mood Cannabis Concierge Team
You guys are awesome and you send top…
You guys are awesome and you send top notch flower this really is hands down the best THC a website. This flower hits and is perfectly grown and the people are amazing to deal with.
19 September 2025
Reply from Mood
Hi Jeremy,
Thank you, thank you, thank you! ☺️ Hearing that our flower is hands-down the best and that our team made the experience amazing? That’s why we do what we do. You just made our hearts and our harvests smile.
Here’s to many more perfect hits together! 💚
~Mood Cannabis Concierge Team
Arthritis Pain Relief
Fast, dependable shipping and billing contributes to the quality of the products. I have suffered much arthritis pain but to a lesser extent using Mood products. They really help!
1 June 2025
Reply from Mood
Hi James~
Thank you for letting us be part of your journey! 💚 Officially, our products aren’t miracle workers; but unofficially, we’re thrilled they’re making things a little brighter for you. Keep soaking up the Mood goodness, and we will keep the good stuff coming! ✨
~Mood Cannabis Concierge Team
Go to vape
We have found our go to vape. Purple Afghani is very helpful in helping us to kick back and relax and take the pressure of the day away.
23 September 2025
Reply from Mood
Hi Barbara!
Thank you for letting us be part of your wind-down ritual! ☺️ Purple Afghani really knows how to steal the spotlight, and we’re thrilled it’s become your ultimate pressure-melting pick. 💚
~Mood Cannabis Concierge Team
A Genius Experience
My last order was for Genius Glow and I was not disappointed. First off, it arrived in 3 days which is the average for shipments from Mood.
The product exceeded my expectations making my evenings an exceptionally pleasant experience. Laid back and a smooth transition from busy days as I am preparing to move to Florida from Texas.
I am upping my next order to 7g of Super Lemon Haze which I hope will last me through the transition. I hope that I will have no issues getting orders at my new address in Florida. Keep up the good work. I really like the products and will continue using Mood. Thanks.
9 September 2025
Reply from Mood
Hi Stephen,
A Genius review for a Genius Glow! 💚 We’re so glad it lit up your evenings and made the pre-move hustle a little smoother. Three-day delivery is our sweet spot, and the good news is, Florida gets the same speedy love. 💌 No need to worry, your MOOD orders will find you just fine in the Sunshine State.
Here’s to smooth transitions, bright skies, and plenty of Haze on the horizon. 😎
~Mood Cannabis Concierge Team
one of the best online companies
one of the best online companies, had a problem with me order. within 30 mins of contacting them, they shipped the rest of my order, and most of that time was spent by me trying to get a photo from my phone to send to them. They are GREAT!!!
23 September 2025
Reply from Mood
Hi Keith!
This kind of feedback makes our day! We’re so glad our team could jump in quickly and get things sorted.
Thanks for the love and for being part of the Mood family 💚
~Mood Cannabis Concierge Team
Great products amazing highs but I'm…
Great products amazing highs but I'm not into the sugar thing but Mood has such a variety of buds like pluto awesome! to make teas brownies and smoke The amazing feeling and vibrations are awesome therapeutics to create despite PTSD depression and anxiety and the generalized shittiness of society
thanks mood
Larena
8 September 2025
Reply from Mood
Hi Larena!
This one hit us right in the feels! Thank you for sharing such a powerful reflection.
We’re honored to be part of your creative and healing journey, and it means the world to know our products are helping you find light through the noise.
Here’s to more clarity, calm, and good vibrations with Mood by your side.
~Mood Cannabis Concierge Team
Menopause Gummies
Mood offers quality products at competitive prices. I purchase several things but my 'can't do without" is the Menopause Gummies. They are awesome! Highly recommend!
30 August 2025
Reply from Mood
Hi Jeanne!
This review has us glowing! We’re so happy to hear our Menopause Support THC Gummies have become your must-have. That kind of love means the world to us!
Quality, value, and a product that truly delivers? That’s the Mood way.
Thanks for sharing the joy and keeping us part of your wellness routine!
~Mood Cannabis Concierge Team
I received my medicines in fashionable…
I received my medicines in fashionable time. Very nice order.
5 September 2025
Reply from Mood
Hi Thomas!
What a lovely note to receive!
We’re so glad your order arrived right on time and made a great impression! There’s nothing like a smooth delivery and a little extra delight in the mailbox to brighten the day.
Thanks for choosing Mood to keep things feeling just right.
~Mood Cannabis Concierge Team
Best gummy experience
Honestly the best experience I’ve had with a THC gummy—felt like my senses were heightened in all the right ways
29 July 2025
Unprompted review
Reply from Mood
Hi Paige!
We’re absolutely glowing reading your experience with our gummies! It’s a joy to know they brought that extra sparkle and dialed everything up just right.
Thanks for sharing the magic with Mood.
~Mood Cannabis Concierge Team
3 products tried with positive results
I have tried 3 different products and am happy with them all. I am a long time cannabis user so was a little skeptical but was very happy with the results. Will be trying other products soon! Great products.
21 September 2025
Reply from Mood
Hi Cindi~
We’re so glad to hear it! It’s awesome that our products won you over, especially as a seasoned cannabis enthusiast. 😎 Can’t wait for you to try more of what we have to offer; here’s to many more great experiences ahead!
Thanks for sharing and for being part of our Mood Family! 🌿
~Mood Cannabis Concierge Team
Best Company Out There!!!
23 September 2025
Reply from Mood
Hi Matt,
Wow! Thank you so much! 💚 We’re thrilled to hear that we’ve earned the title of Best Company Out There in your book. Your support means the world, and we can’t wait to keep delivering the good stuff! ☺️🌿
~Mood Cannabis Concierge Team
Mood consistently strikes again
Mood consistently strikes again. Super impressed with the products I have tried and shipping time is great as well !
23 September 2025
Reply from Mood
Hi Cory,
Kaboom! 💥 Mood strikes again, making sure your goodies arrive just right and on time. Here’s to keeping the hits coming!
Thanks so much for making our day with your review and for being part of our Mood Family! 💚
~Mood Cannabis Concierge Team
Reply from Mood
Hey Karen!
Thanks so much! 😄
We’re glad to hear you enjoyed it and that the high hit just right. Can’t wait to have you back for more!
Wishing you the best of times,
~ Mood Cannabis Concierge Team
Perfect for winding down
Perfect for winding down and setting a more intimate tone—felt safe, warm, and grounded.
1 August 2025
Unprompted review
Reply from Mood
Hi Quentin!
Yesss, we love hearing this! 😍 So glad it helped you kick back, feel cozy, and get into that safe, warm, grounded zone. That’s exactly the vibe we’re here for - intimate moments, zero stress, all good energy ✨💛 Can’t wait for you to keep enjoying it!
~ Mood Cannabis Concierge Team
Reply from Mood
Hey John.
thank you for sharing your experience.
We’re glad to hear that our customer service started off strong, but we’re sorry it didn’t stay consistent. Your feedback is really important, and we’ll use it to improve so every interaction meets the high standard we aim for. We’d love the chance to make it right so I'll be connecting to dig in more with you!
~ Mood Cannabis Concierge Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.