Montirex Reviews 12,758

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 5,917 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the products, noting the premium materials, comfortable feel, and stylish designs. Many people appreciate the excellent service, highlighting the ease of ordering, quick responses, and efficient handling of issues. Reviewers are also happy with the overall value and the wide selection of items available. However, some people were dissatisfied with delivery services, mentioning lost parcels, delayed arrivals, and issues with next-day delivery not being fulfilled. There were also occasional concerns about inconsistent sizing across different products, making it a gamble whether items would fit. A few customers experienced issues with product durability, such as zippers breaking or fabric tearing after minimal use.

What people talk about most

Product

Customers generally express satisfaction with the product quality, highlighting excellent materials,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many consumers praise the fast... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the excellent quality of clothing,... See more

Order

Consumers find order to be ambiguous. Many customers praise the ease of ordering, fast delivery, and quick... See more

Service

Clients share positive opinions on service, consistently praising the speed and efficiency of the company.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just received my Montirex short set with the t-shirt and windbreaker and I’m seriously impressed. The quality is top tier – the material feels premium, lightweight and really comfortable. The fit is p... See more

Company replied

Rated 5 out of 5 stars

The sale was great usually you can't find certain sizes. I managed to get a whole tracksuit, shorts, tshirt and a zip long sleeve top all matching. I was given free delivery within 3 days and a first... See more

Company replied

Rated 5 out of 5 stars

Website was easy to navigate and the item arrived quickly and well packaged. Really impressed with the quality of the joggers having previously only having bought shorts, t-shirt and jacket for my so... See more

Company replied

Rated 5 out of 5 stars

I’ve had a great experience with Montirex. The zip on the jacket I ordered for my son came off after a couple of wears. I emailed customer service and got really quick responses. I sent them some phot... See more

Company replied


Company details

  1. Sportswear Store

Written by the company

Montirex is a challenger sports performance brand built on passion, perseverance and quality. We fuse the best in sport, style and outdoor to create the ultimate performance wear for athletes and adventurers of all abilities. Designed and manufactured with durability, an eye for innovation and a focus on fabrication, our products enable you to take on any challenge.  Colour, cut and design are integral to everything we do, because confidence powers performance. We are Montirex, Challenge Accepted.


Contact info

4.1

Great

TrustScore 4 out of 5

13K reviews

5-star
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Rated 5 out of 5 stars

Refund

I had to return clothes that were too small for my grandchildren. Unfortunately my parcel was lost. From start to finish costumer service was brilliant. They helped me every step of the way and I received my refund. A great company to deal with.

27 April 2026
Unprompted review
Montirex logo

Reply from Montirex

Hello Marian,

Thank you for your kind feedback — we really appreciate you taking the time to share your experience.

We’re sorry to hear the original items didn’t fit and that the return parcel was lost, but we’re really pleased our customer service team was able to support you throughout the process and help get this resolved with your refund.

It means a lot to hear you found the service helpful from start to finish, and we’re grateful for your support. We hope to see you again in the future.

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Im always so oleased with my Montirex…

Im always so oleased with my Montirex purchases the clothes are excellent quality, look and feel nice and the delivery is so quick! Thank you

20 April 2026
Montirex logo

Reply from Montirex

Hello Sophie,

Thank you so much for your kind feedback — we really appreciate it!

We’re delighted to hear you’re consistently happy with your Montirex purchases, and that you’re enjoying the quality, feel, and look of the clothing. It’s also great to know delivery has been quick for you as well.

Thank you for your support — we look forward to seeing you again soon!

Kindest regards,

The Montirex Team

Rated 1 out of 5 stars

I have not yet received my order

I have not yet received my order

20 April 2026
Montirex logo

Reply from Montirex

Hello Sue,

We’re really sorry to hear about this and understand how frustrating it must be.

Our customer service team has reached out to you directly to help get this resolved as quickly as possible. Please check your emails (including your junk folder) for our message, and don’t hesitate to reply — we’re here to help and will do everything we can to sort this for you.

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars
Montirex logo

Reply from Montirex

Hello Gillian,

Thank you for your kind feedback. We’re really pleased to hear you’re happy with our service and prices.

We appreciate you taking the time to leave a review and look forward to serving you again in the future.

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Excellent clothing as always and local…

Excellent clothing as always and local Kirkby lads so my support always only clothes my grandson wears

19 April 2026
Montirex logo

Reply from Montirex

Hello Michelle,

Thank you for your kind words and continued support.

We really appreciate you taking the time to leave a review, and it’s great to hear your grandson enjoys the clothing. It means a lot to us to have loyal customers like yourself supporting a local brand.

We look forward to seeing you again soon.

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Ease of ordering

Ease of ordering. Quick delivery. Great quality if a little pricey

12 April 2026
Montirex logo

Reply from Montirex

Hello Martine,

Thank you for your review and feedback.

We’re really pleased to hear you found the ordering process easy and delivery quick, and that you’re happy with the quality of your items. We also appreciate your comment regarding pricing and will make sure this is passed on to the wider team for consideration.

Thanks again for your support, and we hope to see you again soon.

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Our family is thoroughly impressed with…

Our family is thoroughly impressed with the excellent service provided from beginning to end. Commendations to the entire team, especially the boys.

12 April 2026
Montirex logo

Reply from Montirex

Hello Melanie,

Thank you for your kind review and support.

We’re really pleased to hear your family was impressed with the service from start to finish. Your feedback means a lot to the team, and we’ll make sure your commendations are passed on.

We appreciate you taking the time to share your experience and look forward to serving you again in the future.

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Montirex is such a good company fast…

Montirex is such a good company fast and free delivery no min spend returns instantly processed very good quality clothing especially the logos stay on after numerous washes not like most brands which do

12 April 2026
Montirex logo

Reply from Montirex

Hello Patrick,

Thank you for your kind review and support.

We’re really pleased to hear you’re happy with the delivery service, returns process, and overall quality of our clothing. It’s especially great to know the garments and logos are holding up well after repeated washes—that’s something we put a lot of focus into.

We appreciate you taking the time to share your experience and look forward to seeing you again soon.

Kindest regards,

The Montirex Team

Rated 1 out of 5 stars

I Haven’t received my clothes I paid…

I Haven’t received my clothes I paid for haven’t received a refund or a re delivery. They have launched an “investigation” but it seems they have no intention to compensate me for an issue on their part . They acknowledgeed it was a. Courier issue . The courier/ delivery person also forged a signature and appears took my parcel and they have not held him or her accountable. This is an on going issue and it still hasn’t been resolved despite this being a week since I parted with my money. I also paid for next day delivery taking off work to ensure , I would receive next the parcel on the next day delivery time frame and it also failed to be posted in time.
This is starting to affect my mental health this is completely outrageous and concerning that this is how they treat their customers. As a part time student who spent nearly 400£ even after I applied a unidays promo code this was significant amount of money to me - the equivalent of a weeks pay check for me. I’m disappointed and quite depressed with this whole experience, I’m unsure I’ll get my money back or etc and the customer service I received seems they have no urgency in amending this for me they also said they will not give me a time frame of how long this could take which is such a reasonable request . I do not think I would ever order from montirex ever again !
So far I wouldn’t ever recommend ordering from them to anyone either.
I’m gonna be patient if this isn’t amended soon I will take this to the police a trading standards.
Extremely poor customer service skills and delivery service .
I also repeatedly asked who I am speaking to and they failed on every occasion to at least provide me with a name of who I was corresponding with - I assume they don’t have to take any accountability.

19 April 2026
Montirex logo

Reply from Montirex

Hello Ibra,

We’re really sorry to hear about your experience and understand how frustrating and concerning this situation must be, especially given the value of your order and the delivery issues you’ve described.

We want to reassure you that we take matters like this very seriously. As this has been identified as a courier-related issue, we are required to complete an investigation with the courier before we can move forward with a resolution such as a refund or replacement. Once we receive the outcome of this investigation, we will be in contact with you directly to discuss the next steps.

We completely appreciate how disappointing this delay is, particularly as you paid for next day delivery and made arrangements to receive your parcel. Please be assured that this does not reflect the level of service we aim to provide.

We’re also sorry if the communication you’ve received has felt unclear or impersonal. Your feedback has been noted and will be reviewed internally to improve our customer experience.

Thank you for your patience while we work to resolve this.

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Excellent quality really quick delivery…

Excellent quality really quick delivery and refund from returned item

19 April 2026
Montirex logo

Reply from Montirex

Hello Adam,

Thank you for your review and support.

We’re really pleased to hear you’re happy with the quality of your items and that delivery and your refund were handled quickly. We appreciate you taking the time to share your experience and look forward to seeing you again in the future.

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Always great quality of their goods the…

Always great quality of their goods the clothes are well fitted fell really comfortable would recommend anyone to you that's for sure 😁

12 April 2026
Montirex logo

Reply from Montirex

Hello Alexander,

Thank you for your kind review and recommendation.

We’re really pleased to hear you’re happy with the quality, fit, and comfort of our clothing. It means a lot to know you would recommend us to others.

We appreciate your support and look forward to seeing you again in the future.

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

excellence in every way quality service…

excellence in every way quality service everything

19 April 2026
Montirex logo

Reply from Montirex

Hello Paul,

Thank you for your kind review and support.

We’re really pleased to hear you’re happy with the quality of our products and the service you received. Your feedback means a lot to the team.

We appreciate you taking the time to share your experience and look forward to seeing you again soon.

Kindest regards,

The Montirex Team

Rated 1 out of 5 stars
Montirex logo

Reply from Montirex

Hello Adam,

We’re sorry to hear that you haven’t received your order and understand how concerning it is to see it marked as delivered when you were not there to receive it.

We have raised this matter with the courier and asked them to investigate the delivery, including the driver’s confirmation and any available proof of delivery. As soon as we receive a response from them, we will update you directly via email with the outcome and next steps.

We appreciate your patience while this is being looked into and apologise for the inconvenience caused.

Kindest regards,

The Montirex Team

Rated 1 out of 5 stars

Terrible service

They only give an option of using evri and I always pay next day delivery and it never once has shown up on time it’s totally useless

19 April 2026
Montirex logo

Reply from Montirex

Hello Catherine,

We’re sorry to hear about your experience and appreciate how frustrating this must be, especially as you’ve paid for next day delivery and not received your orders on time.

At present, Evri is our allocated delivery partner for this service. However, we understand your concerns and take this feedback seriously. We are actively reviewing delivery performance issues with the courier to help improve reliability and service standards.

We completely understand how disappointing repeated delays are and apologise for the inconvenience this has caused. Your feedback will be passed on internally for further review.

If there is anything specific you would like us to look into regarding your recent orders, please let us know and we will be happy to help.

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery

15 March 2026
Montirex logo

Reply from Montirex

Hello Caleb,

Thank you for your review and support.

We’re really pleased to hear you were happy with the fast delivery. We appreciate you taking the time to share your feedback and look forward to seeing you again in the future.

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Brilliant site lots to choose from and…

Brilliant site lots to choose from and stress free

26 March 2026
Montirex logo

Reply from Montirex

Hello Sharon,

Thank you for your kind review and support.

We’re really pleased to hear you found the site easy to use and enjoyed the range of products available. It’s great to know your experience was stress-free.

We appreciate you taking the time to share your feedback and look forward to seeing you again soon.

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Great product,very quick delivery.

Great product,very quick delivery.

17 April 2026
Montirex logo

Reply from Montirex

Hello Debra,

Thank you for your review and support.

We’re really pleased to hear you’re happy with the product and the quick delivery. We appreciate you taking the time to share your feedback and look forward to seeing you again in the future.

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

amazing montirex haul

Super fast delivery
Great products
Amazing price
Super happy montirex haul, lovely styles and colours ,very trendy !!

10 April 2026
Montirex logo

Reply from Montirex

Hello Hayley,

Thank you for your fantastic review and support.

We’re really pleased to hear you’re happy with the fast delivery, pricing, and overall quality of your order. It’s great to know you’re enjoying the styles and colours too.

We appreciate you taking the time to share your feedback and look forward to seeing you again soon.

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery, good quality tracksuit. Very happy. Will defo be purchasing more from your guys. My partner LOVES his new trackies.

10 April 2026
Montirex logo

Reply from Montirex

Hello Chelsea,

Thank you for your kind review and support.

We’re really pleased to hear you’re happy with the quality of the tracksuit and the fast delivery, and it’s great to know your partner loves his new trackies too.

We appreciate you taking the time to share your feedback and look forward to seeing you again soon.

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Lovely gifts .

Lovely gifts .
Smart clothing g

17 April 2026
Montirex logo

Reply from Montirex

Hello Ceren,

Thank you for your kind review and support.

We’re really pleased to hear you’re happy with the clothing and that they made lovely gifts. We appreciate you taking the time to share your feedback and look forward to seeing you again soon.

Kindest regards,

The Montirex Team

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