Monstersavings 

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Rated 1 out of 5 stars

14p Verification charge.. Woke up to see £29.50 taken out. Scamming pieces of ****. Anyone who is looking for the owner of the business see details below Alexandra Lily ANN Dewar 259 M... See more

Rated 1 out of 5 stars

This company was previously known as totallysavings. They do same trick every time to scam people. Typically take out 29.95 after 14 days without and email or subscription details to their offer and n... See more

Rated 1 out of 5 stars

These fraudulent thieves claim to have issued a refund, 7 working days later no refund on site. After some digging for my case I realise they were trading as Totally Savings before! They also have a r... See more

Rated 1 out of 5 stars

Have taken two payments from my bank for £29.50. Bank of Scotland said the company had been blocked but somehow it happened the second time. Have zero recollection of ever signing up for this service... See more

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Rated 1 out of 5 stars

Scam predatory company on the weak

"We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund."
wheres my message, wheres my refund ?
No Message sent to me, all details have already been emailed on the back of my reviews. you already stated in an email you wouldnt refund and no longer respond. not a legit company

1 September 2023
Unprompted review
Rated 1 out of 5 stars

You have taken 2 amounts of £29.50

You have taken 2 amounts of £29.50. Which I didn't realise I'd signed up for this, I was just looking for a loan to help with my dad's funeral. And was directed to monster savings, I thought it was part of the loan process. But how wrong was I. I cannot afford to be out of pocket, at a time like this. I want a full refund!!!!

4 October 2023
Unprompted review
Rated 1 out of 5 stars

Should be 0 stars

Should be 0 stars - I've had money coming out of my account for months! Scam company - hiding behind loan checks that prey on vunerable people you have no idea what your signing up for and then you also have no way of getting into the account to cancel the subvscription. I am devasted to lose this amount of money. I DEMAND a refund. BEWARE OF THIS COMPANY

29 September 2023
Unprompted review
Rated 1 out of 5 stars

scam alert

just noticed I have had 29.5 taken from my bank account from this company. I did not sign up to this or agree for this to be taken thief's! I would like a full refund please can you provide details to achieve this? Phone number etc

22 September 2023
Unprompted review
Rated 1 out of 5 stars

Twice over the weekend I have had…

Twice over the weekend I have had £29.50 go out from yourselves??? No idea why and also no email history saying I have signed up to anything from monster savings???
Absolute joke and will be contacting the ombudsman first thing tomorrow! You people should be ashamed of yourselves, you only have to look at every other single comment on here to see that you are just thieves! You will get your day soon!!

1 October 2023
Unprompted review
Rated 1 out of 5 stars

Scam

No idea who this company is. Randomly stole money from my bank account. Email was sent to them to try resolve this issue, no surprise they never responded.

29 September 2023
Unprompted review
Rated 1 out of 5 stars

Scammers.. 14p one day £27.99 the next

Same as previous reviews 14p taken one day, then £27.99 taken this morning. Leaving me with hardly no money. I haven't signed up for anything, no emails, contract etc. i have had to contact bank and report it as fraud and get a new card. Total scam company which I will be reporting.

30 September 2023
Unprompted review
Rated 1 out of 5 stars

What the hell

What the hell, you guys are taking money from my account for something I never even signed for! I want my refund for each time you've taken money from my account, otherwise, trading standards will be called!!

30 September 2023
Unprompted review
Rated 1 out of 5 stars

Can't give zero stars this is a total…

Can't give zero stars this is a total scam 2 payments due to come out and never signed up for anything, will be reporting to trading standards.

29 September 2023
Unprompted review
Monstersavings logo

Reply from Monstersavings

We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.

We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.

Kind regards,

Customer Service Team

Rated 1 out of 5 stars

same as everyone else 29.50 took from…

same as everyone else 29.50 took from my account without my permission i did not agree to anything, i would like a refund or i will take it further

29 September 2023
Unprompted review
Monstersavings logo

Reply from Monstersavings

We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.

We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.

Kind regards,

Customer Service Team

Rated 1 out of 5 stars

I like some many others awakened to…

I like some many others awakened to find £29.50 taken from my account, I will be contacting the financial ombudsman and trading standards regarding this treatment today. I have since contacted the company who have refunded my money back into my account, I thank them for their prompt response.

29 September 2023
Unprompted review
Monstersavings logo

Reply from Monstersavings

We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.

We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.

Kind regards,

Customer Service Team

Rated 1 out of 5 stars

Took money today £29.50 and £10.25 fee…

Took money today £29.50 and £10.25 fee weeks ago, never signed up, got no log in details. Going ring and email. Want my money back. Reporting too. Lets hope my bank stop it as still in pending… fuming!!!

29 September 2023
Unprompted review
Monstersavings logo

Reply from Monstersavings

We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.

We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.

Kind regards,

Customer Service Team

Rated 1 out of 5 stars

Hiding behind a loan company

Hiding behind a loan company.
And randomly taking near on £30 out of my account without any warning. Will be reporting to trading standards!

29 September 2023
Unprompted review
Monstersavings logo

Reply from Monstersavings

We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.

We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.

Kind regards,

Customer Service Team

Rated 1 out of 5 stars

Scam

The exact same has happened to me. I did not sign up to this web site. And did not give my details. I have asked for a refund and have been ignored.

1 September 2023
Unprompted review
Monstersavings logo

Reply from Monstersavings

We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.

We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.

Kind regards,

Customer Service Team

Rated 1 out of 5 stars

Avoid scam

I never signed up to nothing,noticed yesterday £29.50 taken from my bank account phoned my bank and they won’t refund me as it was authorised by me which I never done as it was done by a third party Phoned the company up yesterday and they won’t refund me as it’s passed the two week cooling off period I’m on benefits and it was a big chunk of my money really upset avoid at all costs

22 September 2023
Unprompted review
Monstersavings logo

Reply from Monstersavings

We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.

We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.

Kind regards,

Customer Service Team

Rated 1 out of 5 stars

This is not a one star rating but…

This is not a one star rating but unfortunately you cannot do zero stars. I completely agree with all these comments and reviews, I have also had 147 pound stolen from me. I will also be reporting them to trading standards. How can they continue to pray on the vulnerable and why has no legal action been taken to shut this disgusting company down?! Absolute scam!! Not acceptable.

Please see below reply from Monster savings. This has not been followed, I am still waiting for my refund. This is the only reply I have had from them and I’m still waiting for that private message. Shocking!!

28 September 2023
Unprompted review
Monstersavings logo

Reply from Monstersavings

We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.

We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.

Kind regards,

Customer Service Team

Rated 1 out of 5 stars

This “company” took funds out of my…

This “company” took funds out of my bank account when I tried to get it back staff are rude and hang up calls… scam company.. I was told a manager will be calling me back but nothing ..

22 September 2023
Unprompted review
Monstersavings logo

Reply from Monstersavings

We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.

We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.

Kind regards,

Customer Service Team

Rated 1 out of 5 stars

Underhanded scam,you are signed up in a…

Underhanded scam,you are signed up in a dishonest way after applying to 118

20 September 2023
Unprompted review
Monstersavings logo

Reply from Monstersavings

We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.

We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.

Kind regards,

Customer Service Team

Rated 1 out of 5 stars

Another Scam company along with saving…

Another Scam company along with saving shield, I will be going to trading standards and reporting, I wish to have all money returned , interesting that you ask for a reference number or email! I searched for this company and saving shield and not one email saying I signed up to you, just money taken from me

27 September 2023
Unprompted review
Monstersavings logo

Reply from Monstersavings

We are sorry you are not happy with the service provided. Please note that the fees for the service are visible before signing up and you must agree to our terms and conditions. However, customer satisfaction is our main priority.

We have sent you a private message to respond to us with your details. Once we have these we will provide you with a full refund.

Kind regards,

Customer Service Team

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