Kendra and her team give a proffessional approach to all matters, move swiftly, and provide good feedback on all enquiries. We find them very easy to deal with, and they've always been very helpful w... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Gillian, Rachel and Conor were outstanding from start to finish. Kind, helpful, professional and understanding. I would highly recommend them. The sale of my home was made stress free from start... See more
Company replied
Monster Moves initially did a great job of marketing the property and getting viewings. However, when a neighboring land issue came up, I feel that Monster Moves made the matter worse. It became far m... See more
Company replied
I always expect the best service from Monster Moves and our last house sale was no exception. The 360, photos, videos and drone footage made our house look at its best. Kendra even refilmed a section... See more
Company replied
Company details
Written by the company
We are proud to be a local company that loves living in the Highlands & Islands. Our team has a deep understanding of the local community and lifestyle, making us the perfect choice to promote your property. We are passionate about showcasing the beauty and uniqueness of this region and believe that it is an asset to any property listing. At Monster Moves, we take pride in offering a hassle-free selling process. From the moment you contact us, our friendly team will be with you every step of the way. We understand that selling a property can be stressful, and that's why we aim to make it as easy as possible. You can trust us to guide you through the process and provide you with the support you need. Our skilled team not only excels in interior photography but also offers additional services at no extra cost. We can create 360 tours, video walkthroughs, and drone footage to showcase your property in a unique way. Our goal is to provide exceptional photography services that help your property stand out in the market. We advertise all of our properties for sale on popular platforms such as Rightmove, Zoopla, and OnTheMarket. In addition, we also use social media and other channels to promote your property to a wider audience. Our national marketing efforts ensure that your property gets the exposure it deserves.
Contact info
Thistle House, KW10 6TG, Golspie, United Kingdom
- 01408 525001
- sales@monster-moves.co.uk
- monster-moves.co.uk
4.7
Excellent
90 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First Class Service
Kendra and her team give a proffessional approach to all matters, move swiftly, and provide good feedback on all enquiries.
We find them very easy to deal with, and they've always been very helpful when handling our sales
28 February 2025
Reply from Monster Moves Estate Agents
Thanks! The team are delighted with the feedback. We really do strive to give a quality service to each and every client and their property. If we could review you as a repeat client we'd give you 5 stars too!
Reply from Monster Moves Estate Agents
Thanks for the review Kelly, we hope you're move went well.
Highly recommended
Gillian, Rachel and Conor were outstanding from start to finish. Kind, helpful, professional and understanding.
I would highly recommend them.
The sale of my home was made stress free from start to finish with these guys.
Thank you so much.
21 February 2025
Reply from Monster Moves Estate Agents
Thank you for taking the time to leave us such a lovely review Lisa, it's much appreciated by the whole team. It's great to hear that you had a stress free experience - we try!
Thank you to kendra and her team at
Thank you to kendra and her team at Monster Moves. You made the sale of my house seem effortless. I was kept informed of every viewing and given feedback from the viewers.
The photos and video were great, they showed off the views all around to perfection.
Anytime I called the office the staff were very polite and professional. I would highly recommend Monster Moves to anyone planning to buy or sell their property.
Keep up the good work.
16 December 2024
Unprompted review
Reply from Monster Moves Estate Agents
Nicola, it was an absolute pleasure to sell your property. Thank you for taking the time to leave us a review. 'Effortless' is a huge compliment to us, thank you, the team are blushing! We're delighted that you were happy with our service, we promise to keep doing what we all do best - sell, sell, sell!
Very efficient and kept me informed all…
Very efficient and kept me informed all the way
28 January 2025
Reply from Monster Moves Estate Agents
Thanks for taking the time to leave us a review. We pride ourselves on our communication with clients, being there when you need us and dealing with enquiries promptly will always matter to us.
A Return Customer
Our latest was a very protracted sale so Monster Moves had to do some chasing up of the client's lawyers. The staff, and Kendra, were always cheerful and helpful.
This was the second house MM have sold for us.
28 January 2025
Reply from Monster Moves Estate Agents
We got there in the end! It was indeed a protracted sale, and I suspect it would've been even longer had we not been chasing on a daily basis. Whilst that isn't normally our responsibility, we were happy to wade in and get that pushed over the finish line. We are delighted that things settled when they did and that this enables you to move on with your next chapter.
Great service
From initial contact to the sale being completed we received great advice and information, everything was carried out efficiently and professionally. All our questions and queries were answered straight away. The house particulars were very well done. Kendra and her staff couldn't have done more.
18 December 2024
Reply from Monster Moves Estate Agents
Thank you for the lovely review Rob, the team were delighted to be able to help you with the sale of your property. We wish you all the very best for the future.
Great all round service
Great all round service. All staff very approachable for any questions. Would definitely recommend
28 January 2025
Reply from Monster Moves Estate Agents
Hi Mark, thank you ever so much for taking the time to leave us a review, it much appreciated by the team. We were delighted to be able to help you with the sale of your property and wish you all the very best for the future.
Great front-end Marketing....but less than stellar service
Monster Moves initially did a great job of marketing the property and getting viewings. However, when a neighboring land issue came up, I feel that Monster Moves made the matter worse. It became far more drawn out and complex than it needed to be, and I didn't feel as though Monster Moves were very proactive in helping to resolve the situation. They essentially stepped back and left me to sort it out. Monster Moves have a virtual monopoly in the area I was selling, so perhaps they don't want or need any extra complexity to draw on their time and resources. However, they were well paid for the sale, and I feel that they didn't do a whole lot to earn it! Additionally, some viewings were cancelled at very late notice with very little feedback on reasons. Overall, I was certainly not blown away by the overall service.
12 December 2024
Reply from Monster Moves Estate Agents
Thank you kindly Stuart for taking the time to leave us a review. We’re obviously disappointed that we only received 3-stars on this occasion, and are genuinely surprised that you felt less than satisfied with our service. I recall that prior to moving over to Monster Moves, your property was on the market for some time with another agent and had received little to no interest. We were delighted to have generated interest from folk all over the country with our marketing, viewings started almost immediately, and were over the moon that we found that buyer within 2 months! When it came to the boundary issue as estate agents our hands are (frustratingly) tied. Once a formal offer is accepted we are unable to be involved in such matters, this is the responsibility of your solicitor. Up until an offer is accepted we are involved in negotiations and communicated with both you and the owner of the neighbouring property to explore the possibilities of a positive outcome for all, ultimately any change of boundary etc would have to be agreed via solicitors, without our input. Once again we thank you for taking the time to leave your thoughts. Gillian @ Monster Moves
Awesome
Kendra and the team managed to get our property in lots of different publications throughout the world. Which is amazing for a wee cottage in rural sutherland. Couldn't recommend these guys enough.
28 January 2025
Reply from Monster Moves Estate Agents
Gordon – what an incredible property! We were absolutely delighted with the global interest – the power of social media! Thank you ever so much for taking the time to leave us a review and for giving us the opportunity to showcase your property.
Wonderful marketing and great service.
I always expect the best service from Monster Moves and our last house sale was no exception. The 360, photos, videos and drone footage made our house look at its best. Kendra even refilmed a section as I had left a cup visible . We had viewings right away and an offer was accepted within a week. Amazing service even for our lower price range house. I highly recommend Monster Moves.
28 November 2024
Reply from Monster Moves Estate Agents
Thank you both for the lovely review, that certainly made our day!
It was a lovely property, and we were absolutely delighted with the speedy offer too! Thanks also for the recommendation - much appreciated!
Pulled out all the stops for us
Pulled out all the stops to secure a sale in record time when first sale fell through. The team couldn't have been more friendly and helpful and we have a great deal to thank them for.
9 December 2024
Reply from Monster Moves Estate Agents
Thank you for taking the time to leave such a lovely review. The whole team are just absolutely delighted that we could help move on to your next chapter. We all wish you all the very best.
Smooth going 😊
28 November 2024
Reply from Monster Moves Estate Agents
We aim to make things run as smoothly as possible for everyone :)
Five star service highly recomeneded
Monster Moves where amazing from start to finish, Always comminucatung thought the whole process. Very quick in coming to take pictures of the property and getting it advertised online couldn't fault them at all. Thank you to Kendra and the team for all their help through
Very highly recommend!
28 November 2024
Reply from Monster Moves Estate Agents
Thank you kindly for taking the time to leave such a lovely review and your recommendation, it's very much appreciated by the whole team. We wish you all the very best in your next chapter!
Reply from Monster Moves Estate Agents
Thanks Karen, it's great to hear that you had a good experience with our team, we do try our best, we're the friendliest monsters you'll find!
Excellent customer service
Excellent customer service, highly recommended through the whole procedure selling property
28 November 2024
Reply from Monster Moves Estate Agents
Thanks! We try to help wherever we can. Selling houses is what we do day in day out, and we understand just how stressful it can be, we'll always do everything we can to help our clients navigate and move on to their next chapter.
Monster Moves a great asset to property sales.
Monster Moves really pulled out all the stops when our first purchaser pulled out of the sale, swiftly readvertising to obtain our final offer. They were additionally helpful in recommending a solicitor who proved to be very efficient. They kept us informed at every step. A thoroughly great experience. Highly recommended.
31 August 2024
Unprompted review
Reply from Monster Moves Estate Agents
What a lovely thing to say Jan, thank you ever so much! Choosing an estate agent can be a difficult thing to do so comments like yours really matter. Occasionally things don't go to plan, but we're there every step of the way to get things back on track.
Kendra and her team are professional…
Kendra and her team are professional and a joy to deal with
28 November 2024
Reply from Monster Moves Estate Agents
Thanks for taking the time to leave your review Natalie, it's much appreciated by the team.
Easy peasy!
The advice we got from Kendra and her team was really helpful and supportive all along the way from pre-sale through to the actual sale being finalised. They even seemed excited to be selling no5 and made the whole process seem as easy as.
28 November 2024
Reply from Monster Moves Estate Agents
Thanks Carene, that's great to hear. The process can seem really quite daunting to some, but we're here from start to finish. No. 5 was a lovely property to sell, it's funny that even after selling 100's of houses no two are ever the same, even in the same street, each one is as unique as it's owners.
5 star service
5 star service! The best estate agency in the Highlands. A slick operation the whole team really know their job and you'd be silly to use any other estate agents. I have used Monster moves twice and they are worth every penny.
28 November 2024
Reply from Monster Moves Estate Agents
Oh Maddie, you're making us blush! What a fab review, thank you ever so much. We are very lucky to have such a great small, but mighty and LOCAL team. Thanks for taking the time to leave your review, it's very much appreciated by the team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.