Ordered 3 pairs of different coloured "orthopaedic" boots as I have an orthopaedic issue. They came with no sizing on them; ghastly non leather very smelly items; could not even get them on my fe... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered 2 pair of leather orthopaedic boots. Not leather not orthopaedic and damaged. Poor quality rubbish. Tried to get them returned as not as advertised, want me to pay $32 shipping to China (sa... See more
Ordered 2 pairs of boots by error but tried to cancel immediately and they said I couldn't do that but would be able to return them, no problem. I then waited almost 3 weeks for the order to arrive an... See more
I purchased a pair of "orthopaedic boots" from this company. They are absolute rubbish. When I emailed about the refund, I was given a Chinese address. This was going to cost $25.00 to post. This... See more
They are scammers
They are scammers. 1. They say they are a boutique in Australia...they are not. They are in China..2. They say their boots are high quality leather, they are not. They are cheap plastic. 3 They say they are well made...they are not. 4. They say they are orthotics....they are not. 5. They send out the wrong sizes, way too small.
They will not refund unless you return the boots to CHINA.
There are many scam alerts about them on Facebook.
19 May 2025
Unprompted review
If I could give zero stars I would
If I could give zero stars I would. This “Sydney” company advertised leather orthopaedic boots. Got totally suckered and I thought I was a critical thinker! Received plastic boots in the wrong size direct from China. And I bought 2 pairs 🤦🏼♀️ Learn from my experience and do some googling first
21 May 2025
Unprompted review
Definitely not orthopaedic shoes
Definitely not orthopaedic shoes. Nothing like product I thought I was ordering. Cheap, plastic and smelly. Really really bad. SCAM!!
21 May 2025
Unprompted review
Absolute scammers
Absolute scammers! Used false advertising and lied about the product - not orthopaedic shoes, not real leather. Just plastic crap. Don’t fall for this one.
20 May 2025
Unprompted review
thought I was passed scams but I got…
thought I was passed scams but I got sucked in on this one. disgusting product, disgusting waste of money. disgusting stooping this low stealing people's money.
21 May 2025
Unprompted review
If I could rate 0 I would!!
If I could rate 0 I would!!! Don’t order anything from them the products are not as described not anywhere true to size and terrible quality unwearable. Don’t trust the good reviews they are probably from the company itself using its Chinese cheap labour!!!!
17 May 2025
Unprompted review
🚨 I belong to Scam Alerts Australia…
🚨 I belong to Scam Alerts Australia Facebook page and numerous people have been scammed by MONROE SYDNEY recently. Most common story is they received boots from China that were way too small or too big. Were promoted on the website as “high quality leather” & “orthopaedic” shoes but are in fact made of plastic polyester type material and have a terrible chemical smell which was toxic over powering!!! Advertised on the website as “Proudly Australian Brand” but poor quality products arrive from China!!
DO NOT FALL FOR THIS SCAM!!! 🚨 ‼️
20 May 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.