Mon Purse Reviews 438

Quick delivery & quality product!!! Great gift idea!!!!

Fast delivery and exactly like picture.
Very happy with it. Will order again for sure.

Every time I pressed complete transaction it came up with 'Error'. I did this twice and on the third time I changed the monogram colour which made it go through. If it showed why there was an error it would have been a lot faster process and less stressful as I checked my bank and both errors still went through as pending.

Excellent customer service and high quality product

Great product, but I had the wrong item sent out twice before I got what I actually ordered and paid for.
Customer service was really good the first time although the replacement item that was sent was also incorrect. I contacted customer service (twice) about the wrong replacement item, but got no response and had to reach out on social media before I got a resolution. After this though I finally got the item I ordered.
I purchased during the height of the pandemic, so delays were expected; but the incorrect item being sent out twice before getting my order right, was pretty disappointing.
Interestingly I’ve since heard similar experiences from others who’ve purchased from Mon Purse. I do love the phone case though and overall customer service was helpful. Just took a while to get a simple order right.

Order took so long with no update. Never reply to customer emails. Very bad online experience. Would never buy from online store ever again.

Love the quality & size of this wallet! It can also be carried instead of a small bag. The colour & selection available to personalise a name is complimentary.

Love my little card wallet. Matches my phone cover.

Honestly item arrived 3 months late after aid asked for a refund. Ordered December arrived March.......will never use again

The assistant was very helpful and very pleasant.I bought the labels way back in Mid-February in a Melbourne shop.

Staff at Doncaster were really friendly and helpful. Helped me pick the right gifts for my sister and she loved them!! Thank you!!

I purchased two luggage tags, a passport wallet and a document holder as gifts. The leather quality, design and finish make these lasting items. I had each item monogrammed with the allowable three initials only. The only thing I would have preferred is have the full name monogrammed .

I was unsatisfied with my product as the monogram wasn’t placed in the correct position as shown on the website. It was placed basically halfway between the edge and the middle of the cardholder which looked terrible. I emailed monpurse and they didn’t reply to me. I emailed them with a follow up email to remind them to contact me re. my issue but they also failed to reply. I am extremely disappointed with the customer service.

Cheap and nasty but comes with a big price tag. Awful customer service, claims their products are made quality materials but it’s clear they are made down a alley in Vietnam. Will never buy here again

Love Mon purse for their products, service and after sales. Smooth transaction and great quality products

Classic-looking leather for my iphone case.
Delivery was fast, will definitely buy from you again!

The product is really high quality and has luxe appeal. The website was great and easy to view all their gorgeous products.