Moneyshake Reviews 1,000

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 123 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding the website easy to navigate and the overall process smooth and efficient. Many people praise the service for its effectiveness in finding good deals and providing a wide selection of choices. However, some customers were dissatisfied with the pricing, noting that the initial prices shown on the website did not always match the final quotes, or that additional costs like VAT were not clearly included. A few other people also felt that the response times were slow, with some not receiving quotes or replies to their inquiries.

What people talk about most

User experience

Customers had positive experiences with the user experience. Reviewers consistently found the website and... See more

Price

Clients share ambiguous opinions on price. Many customers found great deals and competitive prices, with some... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the professional and... See more

Website

People report positive experiences with the website, finding it exceptionally clear, straightforward, and... See more

Response time

Reviewers mention ambiguous feedback about response times. Many customers praise the prompt replies, quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am very grateful for Susie at Moneysake's excellent customer service. She responded promptly with any queries I had, and always followed up to check I was being looked after. She is a great credi... See more

Company replied

Rated 5 out of 5 stars

Very easy to use completed the on line form then Ralph was in contact absolutely great service from him.I changed my mind on the car was never a problem or issue.He followed through and had help from... See more

Company replied

Rated 5 out of 5 stars

After frustrations with dealers Moneyshake saved the day. Immediate response on a quote that delivered a great deal. We got the car within 3 weeks. Would highly recommend.

Company replied


Company details

  1. Leasing Service
  2. Car Leasing Service
  3. Price Comparison Site

Written by the company

Compare car leasing deals from the UK's top leasing providers with Moneyshake. We're shaking up the car lease market. At Moneyshake, you can find your ideal lease car in just a few clicks. No jargon. No hidden fees. No spending hours online to find the best lease deal. Moneyshake gives you the best deals in one place from our trusted panel of partners.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 87% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Prices aren’t always what they seem!!

I’ve had multiple instances where what looked like great deals have turned out to be fake (or “administrative errors”. I don’t trust Moneyshake’s quality control procedures!

21 January 2026
Moneyshake logo

Reply from Moneyshake

We're sorry to hear about your experience Robert. There was a genuine technical mistake.

Rated 1 out of 5 stars

Wrong figures on a deal for Porsche…

Wrong figures on a deal for Porsche Cayenne - and even worse link to phone number disabled. If you make a mistake just call it rather than say it was a technical issue….

21 January 2026
Moneyshake logo

Reply from Moneyshake

We're sorry about the incorrect pricing provided. We have attempted to call you to discuss.

Rated 1 out of 5 stars

Advertise a vehicle at a certain price…

Advertise a vehicle at a certain price and email advertised as a ‘special offer’. Then contacted myself to say it was an error and withdrew the quote.

21 January 2026
Moneyshake logo

Reply from Moneyshake

We're sorry about the incorrect pricing.

Rated 1 out of 5 stars

Don't believe the advert!

'Technical issues' cited for giving misleading prices. Not likely an oversight, more like a dodgy company.

21 January 2026
Moneyshake logo

Reply from Moneyshake

Hi Glenda, we are sorry about the incorrect pricing. It happens from time to time but we are working to reduce the impact on our customers. We think it's unfair to call us a dodgy company - we've helped over 5,000 people get their dream car!

Rated 1 out of 5 stars

Ask specific period mileage etc for…

Ask specific period mileage etc for quote but one received does not confirm mileage or period of hire .

Basics !!!

21 January 2026
Moneyshake logo

Reply from Moneyshake

Hi Ian, we're sorry to hear about your experience. We have emailed you with the details.

Rated 2 out of 5 stars

Wrong quote

Wrong quote for the car that I asked for, not good. The quote that I asked for in the information box was very clear, premium level of equipment and 4x4 Hybrid, the quote was nothing of the sort.

19 January 2026
Moneyshake logo

Reply from Moneyshake

Hi Lee, you requested a quote on the Hyundai Tucson and have received the quote. Can you explain further please?

Rated 5 out of 5 stars

If you're searching for an excellent…

If you're searching for an excellent car deal, I strongly suggest Moneyshake. Their financing procedure is straightforward and clear, making the experience very helpful.

10 January 2026
Unprompted review
Moneyshake logo

Reply from Moneyshake

Thanks for the 5* review Joel!

Rated 5 out of 5 stars

Brilliant Service would definitely Recommend

Very easy to use completed the on line form then Ralph was in contact absolutely great service from him.I changed my mind on the car was never a problem or issue.He followed through and had help from his other colleagues 5 star service. Great car.The price i saw was the price i paid.Was updated through out the entire journey from form filling to known delivery date

1 October 2025
Unprompted review
Moneyshake logo

Reply from Moneyshake

Thanks for the 5* review!

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