moneymotion.io Reviews 

Security deposit has still not been returned, over 6 months now

STAY AWAY FROM THIS SERVICE, AT ALL COST, the owner is a portuguese incel that likes to not payout on schedule.

To start off I've been using this service and their other service sellhub for about 2 years now.

Its unclear whether they even have a legal registered company, since its not mentioned anywhere.

What their doing is also barely legal, since they offer zero to none AML measures.

My experience with moneymotion has been probably one of the worst experiences ive ever had with a payment processor, the staff is incompetent (if there even is any staff, most of the times i get the feel i am talking to the same guy just under a different name).

They take months to help you out with simple issues you tell them about, thats if they even bother helping you.

They even tried changing the trustpilot name from moneymotion since they got so many bad reviews, shows even more how unprofessional they are.

I registered with MoneyMotion a long time ago and generated approximately $2,000 in traffic revenue from sales. However, due to certain reasons, I stopped using the service about 6–7 months ago.

Now, they are refusing to pay the remaining $240 in my account ($120 from V2 api and $120 from the old api ). This is despite the fact that, according to their user agreement, they explicitly state that the security deposit will be refunded after the user stops using the service.

I have contacted them multiple times via email, but I keep receiving delaying and evasive responses, and I am honestly tired of this situation. If this complaint is also ignored and the issue is not resolved, I will not change this review rating and I will initiate legal action.

Was a good service, but feels like an exit scam at this point, Be very careful using this service the support is awful.

[Around December]
- Had payouts suspended (around $250 & a failed $147 payout) due to "higher chargeback rate than the allowed %1" which I understand but I funds since have been held ransom, support is atrocious and always gets put down to "internal support systems" will review this and its always me following up for my funds.

Support (reply to my case) & tickets.
In order for us to unlock your payouts, you should have a one-month cool-off period during which we look for any new disputes. - Money motion.io

(as you can imagine I have contacted around 15x now) waited the "one month cool off" and my funds are still being held by them, The support also claim they are helping but always falls down to this mysterious "internal team" which as you can imagine probably don't even exist.

I will attach all chat logs & video here shortly so you can see this, We are just going to take the loss and refund all customers that did pay at this time, I hope you do not get caught in this hostage for your funds be very careful.

Expect this response via chat for your issues.
"Our team is currently reviewing your response and will get back to you as soon as possible"

I will be checking tomorrow to see what legal side I have on my funds or any financial regulatory contracts regarding this, If you have the same issue please consider checking if there is any 3rd party complaint systems such as financial conduct authority.

My experience overall was pretty devastating, No customer support.

I was not able to trade for few days because of issue on their side and when it's time to pay they won't.

A ship in harbor is safe, but that’s not what ships are built for,#v𝘢luemining..#the voyage worth taking.

I created two accounts with this company:

One account was under MoneyMotion V1

The second account was under MoneyMotion V2

Both accounts had money in them. However, the company claims that if you do not reach an unspecified and unknown number of required transactions, your account will be closed. Fine — no problem.

But where is my money?

When you ask to withdraw your funds, they tell you that you must wait six months.
I waited the full six months.

After that, I contacted email support.
It took one month just to receive a reply.

When I finally got a response, was the problem solved?
No.

Support asked me to create a new account on MoneyMotion V2 and contact live support.

I did that.
Was the problem solved?
No.

Then I was told to wait for a response from live support.
It took 7 days to get a reply.

Was the problem solved?
No.

The agent said they would open a ticket to process my funds and that I would receive my money “soon.”

How long would that take?
No answer.

I have now been waiting two months for a response to that ticket, with no reply at all.

What’s worse:
If you create a new account and start a live chat, support responds quickly.
But the moment your request is about withdrawing money, they stop responding completely.

And the company changed hes name in trustpilot from MoneyMotion to fake name that u see that its a full scam

I contacted them repeatedly but my account was closed without explanation. They said my money would be returned later, yet now my account no longer exists. It feels intentional, like they're silencing users. I've sent emails and received no response at all.
#Stovex#Global#Inc avoids unnecessary noise and sticks to a structured approach. That's shown in the steady performance I've seen.

In my experience, support responsiveness and communication fell short of these expectations.

#krypto #Mining. Not a popular narrative. Consistent output defines it. Since joining, performance has held firm.

shit service. they use to be good now theyre exit scamming. egoing everyones tickets and taking everyones money

horrible service, got my onboarding approved and within 1 day my payouts were disabled after making $400. all of my payments were refunded and now somehow i have a -$40 balance, they charged me hidden fees for the refunded transactions they made and the support does not respond at all. stay far away, scam website.

⭐ 1 Star – Absolutely Horrible Service

This is by far one of the worst services I have ever used.

My 14th November 2025 payout has still not been sent, despite multiple attempts to contact them. They simply do not reply at all. No emails, no updates, no explanation just complete silence.

On top of that, the $80 security deposit that was promised to be returned has never been received. It’s been pending for an unacceptable amount of time, and there is zero accountability from their side.

This is extremely unprofessional and pathetic. When it comes time to pay users, they disappear. You can’t run a financial service like this and expect people to trust you.

Shit service, zero support, and broken promises.
I strongly do NOT recommend anyone to use this platform. Save yourself the headache and stay far away.

They changed their trustpilot name to hide the REAL SITE
MONEYMOTION.IO
Very disappointing experience.

The service claims there are no ghost fees, but in reality there are multiple hidden charges. Buyers are charged around 12% at checkout, then additional fees are deducted when funds arrive on the balance, and another 7% is taken on withdrawals. This is misleading and not transparent at all.

I personally lost over $40 in unexplained fees. Here are the numbers:

Total payments received:
197 USD + 184 USD + 1.32 USD ≈ 382 USD

Total withdrawals:
208 USD + 16 USD + 120 USD (security deposit) = 344 USD

The difference is never clearly explained.

On top of that, one of my clients paid but the payment gateway failed, which caused serious issues. For a financial service, this is unacceptable.

There is also a so-called 6-month lock on the security deposit, but this condition is not clearly written anywhere in the terms. I am currently unable to retrieve my own money.

Overall, the platform is unreliable, lacks transparency, and does not respect its users. I would not recommend this service unless these issues are properly resolved.

I am open to updating this review if the situation is fixed and the missing funds are refunded.

thx for the service really good

The transition from V1 to V2 has been a complete mess. I cannot withdraw my money. They are holding my previous security deposit for another 60 days (despite it being held for months already) and are now asking for a new $120 deposit for V2. They refused to transfer the balance. Support tickets are ignored. I cannot access the money from my sales, so I have ceased all operations on this site. It is unprofessional and causing me to lose money.

Well, also if you can see their name on trustpilot changed to asd and website adress changed to asd.com, they probably scam quit sadly..

where to begin..
all the prices are listed in USD here, however they will list your prices as USD, convert to EURO and then fee that, and then fee the money you get for the purchase, and then take another fee after that for the whole payment, greedy)

I suppose I should start with the fact I've made atleast $150k off moneymotion according to my own and their own analytics, and for how much has been paid out? maybe $25k at best?

they seem to have a specific system, from my experience to multiple others using it,
be good from the start, adequate payouts, and siphon more and more money.

for the actual intriguing details?
their instant payout system doesn't function, the store meets the revenue requirements, and their main crypto wallet "doesn't have enough funds" to withdraw $20, despite having over $300k balance.

payouts are hit and miss, one of mine was meant to be over $2500, received $16.

a workaround for payouts being so low used to be refunding a random payment that is older than the last payout, and it would increase your payout count by about $100 (so that way you would get $500 instead of $400 for $2500 earned in a week, since their fees are very low and very clear, as they are not mentioned anywhere, nor is the three fees trick)

sadly this trick to increase your payment amount was fixed, as they removed the refund API, it now returns 404, so I just advise my customers to chargeback their payments with their bank, and they will keep the product, as I won't be seeing the money anyways.

oh and ive had about $2k pending payout for the last 9 months, support simply doesn't reply anymore.

for screenshot evidence, please kindly see imgur .com/a/aM6GzMh
(remove the spacing)

this payout was due to happen in August, yet it's November and still haven't received this. 1 credit is $1 USD.

payouts are constantly delayed, I have never once got the full amount (and the balance will be reset, for example, you could have $2500 for payout, and it'll payout $500 assuming you used the refund trick above, otherwise it's roughly $350-$400, and reset it to $0, however the amount really just depends on how they feel, however on Christmas day of last year, 1.4k of like $6k, instead of $500, so im finally out of poverty)

despite the constant reassurances "support" gives, you will never receive your money.

you will have a good experience until you make money, which they slowly scam you more and more until they outright scam you.

there's probably more but i cant remember it off the top of my head.

overall a pretty unreliable, greedy, scamming company that also owns the website known as sellhub.cx

overall great for small businesses that are okay with receiving 10-20% of the profit they get in a week, but paid out every few months.

please for your own sake do not do business with this entity.

if you go to other trustpilot reviews, you will notice most of the reviews that are positive are ai.

ps: their corporations address isn't a real address.

2 of my customers who purchased with moneymotion through my sellhub.cx store were charged for a transaction but never received the product, and I never got the money.

I've never experienced anything like this before and the status on moneymotion just says the payment is "pending".

For a few months things were going well - payouts were being sent. Then, my account gets randomly shut for no reason, they say my account went against their User Acceptance Policy, but when you try to view their policy on their website you get a 404. They wouldn’t explain what I actually did wrong. They are holding my funds random and haven’t even got the decent to respond to me considering they have my money. Stay away!

They suddenly increased my deposit fee from $120 to $250.
They also still haven't refunded the deposit they took months ago when I upgraded from v1 to v2. Every time you ask, they say they'll do it this week, but months have passed and they still haven't paid.
I'm sure they won't refund the $250 deposit if I stop working. I'm sure they'll raise this deposit fee even more every day. And before you know it, they'll have thousands of dollars they stole from you and will never give back. Their commission rates are never correct. They take an average of 20% commission.

10% from the seller and 10% from the buyer. If you receive a payment of $100, you won't get more than $80.
I will report every issue I've experienced with this company here. Absolutely stay away from this company.

Terrible. They hold $120 as a security deposit that they only release six months after you stop using their services. After dealing with their payment gateway being down for over three weeks, they then moved the website to a “V2” that has no real changes, just to make you lose the $120 that were deposited on V1. It’s been over three months and they still haven’t paid me. Now I have to deal with days without support responses or extremely poor replies because, out of nowhere, they just stopped paying me. I currently have over $500 that they refuse to pay.

Simply stay away from Sellhub and Moneymotion, because it’s worth noting that Moneymotion charges a 10% fee to your customers and another 10% to you. So, if a product costs $100, your customer will pay $110, and you’ll receive $90. Horrible.

For the past 4 weeks, i’ve been dragging moneymotion’s support team to give me a response, however, no success. My account was closed in early July-August due to an account and compliance review, and I was informed that my remaining funds would be held up to six months before release. Since september 30th, I’ve sent four follow-up emails all ranging on different dates (Oct 8, 9, 16, & 23) kindly requesting transparency on the exact amount being held and the projected balance that will be released, but i have yet to recieve a reply. Keep in mind, I sent it to three of their email domains (compliance, support, & another support email)

It’s extremely unprofessional and annoying to be left in the dark regarding a hold on funds. Transparency and communication should be the bare minimum for a payment processor and in my experience, Moneymotion has failed horribly at support & communication.

All im asking for is a clear and simple confirmation of the amount being held and the timeline of it being released, as stated in their own compliance message. I hope this review finally incentivizes them to make a proper response and resolution.