MoneyLion Reviews 

28,116
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 403 reviews, reviewers had a great experience with this company. Customers truly appreciate the user-friendly application, noting that the mobile platform is very easy to navigate and consistently provides quick financial assistance when needed. Many consumers also find the cash advance options and credit building tools extremely helpful for managing unexpected expenses and improving their overall financial stability. However, some people mentioned experiencing frustrating issues with inconsistent repayment amounts, unexpected account charges, and unhelpful customer support responses during their time using the service. A few reviewers also expressed deep dissatisfaction regarding difficulties in resolving unauthorized transaction claims and getting direct deposit verifications processed correctly through the system.

What people talk about most

Payment

Reviewers mention ambiguous feedback about payment, highlighting both convenient funding and significant... See more

Service

Consumers find service to be ambiguous, with highly mixed experiences reported by reviewers. Many people... See more

Customer service

Users describe ambiguous interactions with customer service, as experiences vary widely. While many reviewers... See more

Application

Customers had positive experiences with application, highlighting that it is a quick, easy-to-use tool... See more

User experience

People report positive experiences with user experience, highlighting how quick, convenient, and easy it is... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Moneylion offers many different ways to accure cash wether it be borrowing earning or investing., even through referrals. However those of us that don't have direct deposit only get 5$ and 50$ for tho... See more

Company replied

Rated 4 out of 5 stars

My experience with MoneyLion so far has been good. The only complaint I have is I have more than one account and this other account I use I can't link it up to MoneyLion. The banking institutions Mone... See more

Company replied

Rated 4 out of 5 stars

This is my second review of MoneyLion, and unfortunately, I am removing a star. After repaying the loan, a $3.00 remainder suddenly showed up on my account, even though they are the ones who withdrew... See more

Company replied

Rated 5 out of 5 stars

MoneyLion is legit, the application is very user friendly. Customer support agents; are usually. very knowledgeable and kind. Also There are an array of tools, and resources:To utilize everything... See more

Company replied


Company details

  1. Financial Institution
  2. Bank
  3. Financial Consultant

Written by the company

MoneyLion provides personal loans and other financial products that are personalized for every customer's unique financial situation. We believe that data and transparency allow our customers to be better borrowers and improve their financial health. That’s why we empower all of our customers with tools like free credit monitoring and bank alerts to track their spending.


Contact info

3.8

Great

TrustScore 4 out of 5

28K reviews

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Asks customers to review

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3.8

All reviews

(28,116)

408 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best app for advances

I love this company and the ease of navigating the app the credit bu8lder loan helped me raise my credit score thanks money lion

5 December 2025
Unprompted review
MoneyLion logo

Reply from MoneyLion

Hearing that we nailed five-star service totally makes our day! Thanks for dropping the review and boosting our mood! 😎🤑🥳

Rated 5 out of 5 stars

Money Lion helps when you’re in a pinch

Money Lion has helped myself and my family when we have been in a pinch. They make things so easy to understand. Approval is quick and money can be in your account in minutes if needed.
The instant option does have a small fee, but if you’re able to wait, it won’t cost anything. It says it can take up to 3 days but I have a major bank and it’s there the next day. You have the option to leave a “tip” but it’s completely voluntary. I don’t tip all the time, but I do on occasion as I appreciate this service. There are not many places that will allow you to borrow as easily. If you try a cash advance place, your going to be paying a pretty penny.

15 July 2026
Unprompted review
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Reply from MoneyLion

We’re stoked you’re digging Instacash and appreciate the props. Thanks for being such a legend! 🥳🤑🎉

Rated 5 out of 5 stars

They are 100% there for you and to help…

They are 100% there for you and to help with everything they have your back

11 August 2026
Unprompted review
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Reply from MoneyLion

Thanks for dropping this awesome review! Your feedback rocks our world. We’re pumped to help legends like you crush those financial goals! 💫🫶🎉

Rated 5 out of 5 stars

I love Money Lion

I love Money Lion and appreciate the effortless use of the app!!

11 August 2025
Unprompted review
MoneyLion logo

Reply from MoneyLion

Thanks for spreading the MoneyLion vibes! We’re pumped to have awesome members like you on board! 🚀😎💸

Rated 5 out of 5 stars

I believe it is one of the most helpful…trustworthy

I believe it is one of the most helpful company! it's full of information that is very helpful & it is easy to get an advancement also, if you have an issue repaying they will work with you ! Another very important tip is that they don't change how you can receive money like some of the others do it's consistent and very Trustworthy,I HIGHLY recommend money lion!!

10 August 2026
Unprompted review
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Reply from MoneyLion

Thanks for the shoutout! We bust our chops to hit the mark, and it’s awesome to know we nailed it for you🌟💗

Rated 5 out of 5 stars

It's so much gud

9 August 2026
Unprompted review
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Reply from MoneyLion

You’ve got us grinning like fools with this review. Thanks for the awesome feedback! 😎❣️🤝

Rated 5 out of 5 stars

Effective Listening

Overall this is an efficient lending opportunity especially when you need funds quickly. They also teach you about money management and they have a funny AI tool yet, customer service is superior in every way. I am impressed with the follow through on a particular issue that team member circled back to me in a email to make sure everything is done correctly.

21 June 2026
Unprompted review
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Reply from MoneyLion

We’re psyched to hear about this experience! It’s rockstars like you who make MoneyLion so great. Thanks for being the heart and soul of our crew! 😍🎉💰

Rated 1 out of 5 stars

I could not get approved after…

I could not get approved after insisting I would be

6 August 2026
Unprompted review
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Reply from MoneyLion

We regret to hear that you haven't enjoyed your time with us so far. We would appreciate a chance to speak with you about your experience! Please email us at reviews@moneylion.com, and a Customer Advocate will reach out to you directly.

Rated 5 out of 5 stars

They were there when I needed them!

Great, efficient company. They saved me in the last second! Thanks for being there.

4 August 2026
Unprompted review
MoneyLion logo

Reply from MoneyLion

Thanks for the shoutout! We bust our chops to hit the mark, and it’s awesome to know we nailed it for you. ❣️🤝💸

Rated 5 out of 5 stars

I love ML

I love ML. I cant get my balance available in SAME DAY if I need to... it is a quick, easy-to-use app.

31 July 2026
Unprompted review
MoneyLion logo

Reply from MoneyLion

Thanks for spreading the MoneyLion vibes! We’re pumped to have awesome members like you on board! 🔥🙌🤑

Rated 5 out of 5 stars

Cash advance is great to have for…

Cash advance is great to have for life's little emergencies.

27 July 2026
Unprompted review
MoneyLion logo

Reply from MoneyLion

Well, look who knows how to recognize greatness! Appreciate the love—keep rocking that awesome energy. 🤩🤝💗

Rated 5 out of 5 stars

Easy application process and quick…

Easy application process and quick approval. Same day deposits.

1 August 2026
Unprompted review
MoneyLion logo

Reply from MoneyLion

Thanks for the killer review! We’re pumped you’ve stuck with us for so long. It’s legends like you who make our community truly awesome! 🚀😎💰

Rated 3 out of 5 stars

Used to be great, I think something has changed...

I have had this app for at least a couple of years. After the first couple times of requesting Instacash, I was regularly approved for at least $700 in Instacash. I think something has changed with this app, because I recently paid back my $700 Instacash balance and was subsequently approved for...$50. What??? I was approved for more than that the FIRST time I got an Instacash advance. I used to be able to count on MoneyLion in a pinch, and suddenly can't anymore and don't know why? I definitely understand that one should be able to live without relying on these apps, but I was hit with several unexpected expenses one after another and also ended up being on a medical leave and it was just nice to know that Instacash was available if I needed it. It helped me several times when I was in a pinch. I'm not sure what changed, but I don't anticipate using this app anymore since my available Instacash advance was consistently $700 and is now only $50.

1 August 2026
Unprompted review
MoneyLion logo

Reply from MoneyLion

We are very sorry to hear about your experience with Instacash. We'd appreciate a chance to review your account and see how we can help. Please email us at reviews@moneylion.com, and a Customer Advocate will reach out to you directly.

Rated 5 out of 5 stars

They are really helpful

They are really helpful

1 August 2026
Unprompted review
MoneyLion logo

Reply from MoneyLion

Thanks for dropping this awesome review! Your feedback rocks our world. We’re pumped to help legends like you crush those financial goals! 🤑🎉🤩

Rated 5 out of 5 stars

Very helpful and they always get the…

Very helpful and they always get the help you need very upfront with everything they help you with

1 July 2026
Unprompted review
MoneyLion logo

Reply from MoneyLion

Thanks Anthony for dropping that review! We’re pumped to keep giving you the financial mojo you need. Cheers for being part of the MoneyLion crew!😇🙌💰

Rated 4 out of 5 stars

Well in case you haven't heard…

Well in case you haven't heard this money lion app seems to have something for everyone...
It's got an unusual name.. MONEY LION aka "💵-🦁"
I was trying to build up my credit score and will only a 600 TU score and a 585 EX score I was easily approved for a $1000 instant loan and an additional 1150 instant loan a month later.
I wasn't in any need of the extra cash but I parked it and followed the repayment instructions to gain valuable credit building data which immediately lowered my utilization rate and also shot up my Credit Mix and Credit Utilization metrics .

20 September 2025
Unprompted review
MoneyLion logo

Reply from MoneyLion

Appreciate your review! We're working towards those five stars and can’t wait to hit that goal together! 🎯❣️😍

Rated 4 out of 5 stars

This is my second review of MoneyLion

This is my second review of MoneyLion, and unfortunately, I am removing a star. After repaying the loan, a $3.00 remainder suddenly showed up on my account, even though they are the ones who withdrew the repayment when it came due. I have no idea what the excess $3.00 was, but I paid it because it was hanging around for a month. My next reason for the loss of a star is because even though I completely paid the balance due, I received (and continue to receive) an email saying that I need to make the payment. I assure you, it has been made in full. I'm not sure if that's a technical glitch, but it's very annoying. So all-in-all, this is to say that MoneyLion offers a good service, but there are some issues to be worked out. Communication could be a little better, and certainly clarifying such things as a stray $3.00 debt need to be addressed. WHAT WAS IT FOR?? And WHY wasn't it paid with the payment?

28 July 2026
Unprompted review
MoneyLion logo

Reply from MoneyLion

Thanks for leaving a review and sharing your feedback. We'd love to hear more about your thoughts. If you'd like to reach out, just send us an email at reviews@moneylion.com, and we’ll get in touch! 🌟

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