Thank you so very much. Katey, Merlan and the team at money.com were extremely efficient, friendly and made our refinance smooth and hassle free. They made sure we get the best deal possible. Ev... See more
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Money.com.au is a proudly consumer-first financial comparison platform, matching engine and expert guidance resource for Australians. We give consumers and businesses a better, simpler, fairer way to compare loans, bank accounts, insurance and more. We do this through our team of industry-leading experts, and our free and easy-to-use comparison tables, calculators and tools. And because WE GIVE A BUCK®, we do it the right way. We give Aussies easy access to each and every one of the thousands of products and offers in our database – not just the ones that pay us. It means you’ll often see far more options when you arrive on Money.com.au versus comparing elsewhere. We won’t leave you to go it alone either. Our customers are free to DIY to compare thousands of products, and our team of experts is on hand if you need support, from understanding your options through to application and settlement.
Level 4,160 Edward Street, 4000, Brisbane, Australia
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically replies within 1 week
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Working with Phil and Miguel was such a breath of fresh air. That level of customer service is genuinely hard to find these days. Thank you for making the whole process so pleasant — I highly recommend them!

Reply from Money.com.au
So our agent Nick was what made this experience easy and stress free.
Refinancing is stressful, but Nick turned around our package very quickly and on a decent rate in a competitive climate. He was responsive through out the process and always clarified any of our silly questions, demonstrating his patience and care with respect to customer service.
We’ll be hitting him in a few years time when our current rate expires!

Reply from Money.com.au
When everyone else said it was too hard, Phil said give me the details and let's get this done. Best believe, it was done within 24 hours. I am am so thankful he got the loan I wanted for my business asset which will help us elevate and grow. We can't thank you enough Phil.

Reply from Money.com.au
Nick's service was great. He knew his stuff and was able to help me work out exactly what I needed. Much appreciated! Thank you Nick 🎉

Reply from Money.com.au
Ben was highly professional. His knowledge was exceptional and his attention to detail in exploring options with me was also exceptional. He gave me great confidence in making a final decision about health insurance.

Reply from Money.com.au
We had an outstanding experience working with Michael Burgess at money.com.au. From start to finish, he was professional, responsive, and genuinely invested in helping us achieve the best outcome.
Michael secured us a great mortgage and, more importantly, put together a clear and well thought out plan for transitioning into our next home. We were navigating a bridging loan, and he made the entire process feel smooth and straightforward.
Nothing was ever too much trouble, and he explained everything in a way that gave us real confidence at every step. It honestly could not have been easier.
Highly recommend Michael to anyone looking for expert guidance and a seamless experience.

Reply from Money.com.au
Ben was instrumental in setting us up with a health fund that just right for our needs at this stage in our lives. I highly recommend Money.com.au

Reply from Money.com.au
Great service. Ben helped so much to set up my health fund swap over. Cheaper with same options etc. thank you Ben.

Reply from Money.com.au
Straight to the point information. No beating around the bush if you can borrow money or refinance.
Very helpful. Thank you very much 👍

Reply from Money.com.au
So helpful! Saved me a bunch of time and money. Thankyou for your assistance and efficiency.

Reply from Money.com.au
Fi was positive, prompt, clear and explained the process in a way I could understand when I went to her needing a business loan. She made the entire process simple and navigated things in a way I couldn't. I would use her services again in a heartbeat. Thank you Fi!

Reply from Money.com.au
I worked with Fi Ahlstrom, and she was phenomenal in assisting us with securing a $50k loan for our small business at a competitive interest rate. Her support, professionalism, and clear communication made the entire process smooth and efficient.

Reply from Money.com.au
I had a really great experience with money.com. The entire process was super straightforward and easy to follow, which made everything feel stress-free from start to finish. The customer service was incredible. The team was friendly, helpful, and always willing to answer any questions I had. They were also very responsive, which I really appreciated. On top of that, the pricing was excellent and very competitive. I would definitely recommend them to anyone looking for a smooth and reliable experience.

Reply from Money.com.au
I worked with Jane Lim at Money.com.au and I can honestly say that she went over and above for our company and for me personally. We had a very challenging process to refinance a loan and this created a lot of stress. Jane sought out an appropriate lender and was always upfront with us around what we could get and what was required. She was highly responsive and always came back to us straight away. I would recommend contacting Jane should you need any assistance in this area and would very happily speak to her performance should anybody contact me directly.

Reply from Money.com.au
Phil yet again facilitated a great speedy outcome with our business line of credit application. This application presented a few hurdles which Phil simplified on our behalf to the Lender. Settlement completed within only a handful of days from start to finish. Absolute legend to deal with yet again!

Reply from Money.com.au
money.com.au made changing my insurance policy incredibly easy and stress-free, guiding me through every step with clear and helpful information. Nick saved me time and helped me find a better deal with confidence!

Reply from Money.com.au
Explained everything really well,treated me like I mattered an just got the job done👍

Reply from Money.com.au
Phil made the whole process easy and stress free.

Reply from Money.com.au
AHHHHH! After receiving yet another policy price increase letter, I knew it was time to review my health insurance for a good-value, cost-effective policy that actually suited my needs and requirements.
Thank goodness for Charles at money.com.au! He was understanding, knowledgeable, friendly and so easy to talk to. He took the time to really listen and understand what I was using in my current policy and what I actually needed moving forward.
Not only did Charles listen - he delivered! He found me a policy that halved my current premium. I’m more $150 per month better off due his recommendations.
I couldn’t be happier with the outcome. Thank you so much Charles and money.com.au - I’m absolutely delighted.
Highly recommend!!!

Reply from Money.com.au
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