Monetary Metals Reviews 185

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 184 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the unique product offerings, particularly the ability to earn interest on gold and silver, which many describe as a game-changer for wealth management and investment strategies. The staff and customer service receive consistent praise for being patient, helpful, and responsive, ensuring a smooth and comfortable experience for users. Many appreciate the value for money, especially the free vaulting and the opportunity to earn a yield on their precious metals. However, some customers mentioned that the online trading platform could be improved for a more comprehensive service experience, and a few noted a desire for features like taking loans against holdings. Additionally, some people felt the monthly reports lacked specific detail regarding their investments.

What people talk about most

Product

Customers consistently note positive experiences with the product, highlighting its unique ability to earn... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, honesty, and... See more

Service

Users describe positive interactions with service, highlighting that commitments are consistently met and... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and responsiveness of... See more

Value for money

Clients share positive opinions on value for money, with many expressing satisfaction with the ability to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Precious metals as an income generating vehicle. We contacted this company over a year ago. Every question we had was professionally dealt with. Staff were patient and most helpful throughout the lon... See more

Rated 5 out of 5 stars

MM makes it possible and easy to earn interest on a portion of my gold and silver savings without paying for storage, I can send metal to participate in leases and bonds (MM pays for shipping) and als... See more

Rated 5 out of 5 stars

I became a client of Monetary Metals in December 2023. MM is the ultimate wealth management strategy. Gold is the best safe haven asset and diversifier. The MM platform is the investment solution I h... See more

Rated 5 out of 5 stars

Being a customer of Monetary Metals has completely changed the way I think about savings. For most of my adult life, earning a yield through traditional cash accounts has felt completely hopeless. As... See more


Company details

  1. Alternative Financial Service

Written by the company

Monetary Metals delivers a yield on gold, paid in gold, via its Gold Yield Marketplace™ platform, by offering gold-denominated financing to qualified businesses.


Contact info

4.8

Excellent

TrustScore 5 out of 5

185 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 4 out of 5 stars

A good way to invest in gold

There are several ways to invest in gold. None are perfect for everyone, but some seem clearly better than others. I wouldn't want to store gold in my house (aside from, perhaps, a bit of jewelry or something), so I find it necessary to let others have custody over my investment. That involves risk, but I can accept that risk as long as it seems in line with other investment risks.
The way that Monetary Metals leases the gold is quite conservative. They only lease to companies that they have personally negotiated with. They have excellent safeguards to ensure the gold is as safe as possible. That allows them to negotiate a substantial even if modest yield on the gold.
I also like their customer service. They answer questions, and they seem to try very hard to make you feel comfortable with what they are doing.

17 September 2025
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Reply from Monetary Metals

Thank you so much David. We couldn't have said it better ourselves!

Rated 5 out of 5 stars

Monetary Metals: great service and great returns on stored gold and silver

Monetary Metals is, as near as I know, unique in that it offers bullion bank services to consumers. These services include opportunities to lend gold and silver in lease agreements that pay interest in bullion at significant rates.

I store a substantial amount of my silver with them in a well-known vault, pay no storage fees and am able to earn interest paid in silver on leased silver. For me this is fantastic because instead of paying high storage fees, I know my bullion is secure and I earn interest well beyond the average return I could get on dollars in a bank or bond.

Their online client portal allows me to watch my assets grow and their customer reps are always available to answer my questions and help me understand the opportunities they have to offer. I can recommend them highly and without reservation.

17 September 2025
Rated 3 out of 5 stars

I appreciate your efforts in expanding…

I appreciate your efforts in expanding your mission.
I'd rather have simple updates without so much marketing, in an easy to understand and easy to print format. I'd rather have my monthly statements in a format easier to deal with.

15 September 2025
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Reply from Monetary Metals

Hello Mary, thank you for taking the time to provide feedback and leave a review. Statements are printable from your online client portal. We are working on a new statement format that should be easier to read. We will incorporate your suggestion about simpler updates going forward. Thank you again, and we appreciate your business!

Rated 5 out of 5 stars

Invaluable resource for precious metals investors

Monetary Metals is a must for any precious metals investor. They are the only way I know of to earn interest on your gold and silver, paid in gold and silver.

Personally, I like that this encourages me to hold for the long term. If I'm not earning interest, I'm all too tempted to sell the price spikes... and then end up buying back at a higher price.

1 November 2024
Rated 5 out of 5 stars

Solid leadership foundation

MM is clearly building a solid foundation with great leadership to boot. They have repeatedly demonstrated the utmost in courtesy and respect for their customer and always reaffirmed their trustworthy nature and competence.

9 September 2025
Rated 5 out of 5 stars

The best gold investment experience I ever had

First of all, my investment with these folks has done incredibly well over several years. I think this company excels in customer service, transparency, and client education. I had several investments in gold with other companies, but this one is by far the best overall, with the least bother.

8 September 2025
Rated 5 out of 5 stars

Great Service!

Monetary Metals provides several clear and informative videos that explain the process of how they lease gold. Despite this, there were still several questions that I had about the whole process of getting started. This was managed well by providing me with a relationship manager, who was prompt in answering any queries by phone or email, which helped to put me at ease. The online account management system is clear and easy to use.

7 September 2025
Rated 4 out of 5 stars

The MM Professional team

The MM team are very professional knowledgeable and keen to help address any queries to ensure the investment process is as seamless as possible.

6 September 2025
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Reply from Monetary Metals

Thank you, John!

Rated 5 out of 5 stars

I'm a Monetary Metals investor since 2021

I've been a participant in Monetary Metal's gold lease and gold bond programs since August of 2021. Since that time, my account has earned over 5.5 ounces of gold in lease and bond interest. This amounts to a 7.7% rate of return on my gold holdings that used to sit in my safe. For the record, everything else in my safe was lost in a boating accident back in '22. I've sent Monetary metals physical metal and I have purchased new lots of metal using their metals purchasing programs. I am currently invested in eight of Monetary Metal's leases and two of their bonds. Monetary Metals is a legitimate and productive investment opportunity for your otherwise idle metals, and I will continue to make contributions to my account for the foreseeable future as they are a better alternative to non-productive vault storage. Their customer service is excellent and I have full faith in their abilities to put my metals to productive use. In full disclosure, I will mention that I have never redeemed any ounces during this period since August of 2021. I have never felt the need to.

5 September 2025
Rated 4 out of 5 stars

Earning a yield is great; UI could be better

Monetary Metals' core business model is rock solid and the customer relations department has always been responsive when I have questions or feedback. Free vaulting with a yield on your gold is hard to beat.

My main gripe is with the UI of the app. It's clunky to look at yield for a single month, and doesn't contain nearly as much information as the statements do. Clicking on rounded numbers to get the exact amount isn't a lot to ask for. It doesn't help that statements will sometimes take a month or two to become available.

The frustration this causes would normally knock two stars off, but I had to put one back due to all the market insights MM provides for free. I appreciate the forecasts, articles, podcasts, social media posts, and the data science charts they publish look quite impressive if you're into that. If you're on the fence give The Gold Exchange Podcast a follow or Keith Weiner on Xitter. You'll be earning a yield on gold in no time.

5 September 2025
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Reply from Monetary Metals

Really appreciate your balanced review, Sean. Your feedback on the UI for the client portal is noted. We have a lot of new features and enhancements on our portal roadmap. Expect to see more iterations and improvements in the near future. And please don't hesitate to provide feedback along the way. Our aim is to provide an excellent experience in all facets of our business. Your feedback helps us to do that. Thanks again!

Rated 4 out of 5 stars

Account Statements

I find the monthy reports lack specific detail about my investments. For example the basis in the overall positions. Also it is virtually impossible to get to get documentation for certain of the leases and bonds. Updates on projects are sporadic at best.

5 September 2025
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Reply from Monetary Metals

Thank you Peter for providing this valuable feedback. We are working on providing basis reporting for clients as an "out of the box" feature for our client portal. It's on our product roadmap.

Lease documentation is always available in the client portal. Bond documents are provided via a secure data room. I'll have an Account Manager reach out to you to make sure you're able to access those documents easily going forward.

Thank you for helping us to provide a better client experience at Monetary Metals.

Rated 5 out of 5 stars

The most important company in the world

This is the best company I have ever done business with in my life. The customer service is elite. The concept of gold yield is an absolute game changer for portfolio diversification. It is also the cure to the disease that is fiat currency. Anyone who cares about protecting their wealth and supporting the only business in the world actively trying to to build an honest monetary system will be thrilled to do business with Monetary Metals

5 September 2025
Rated 5 out of 5 stars

A gold vault that pays interest in gold. Better than blockchain!

As far as I know, Monetary Metals is the only vendor that will accept your gold, store it in a vault (for free) and pay you interest in gold to lease it to vetted, audited companies that use gold in their manufacturing process. It’s a game changer! They also solved the problem of not having enough long term leases to go around by creating a 4% temporary leasing account while you wait for placement.
My only complaint is they haven’t yet been able to create the same setup for silver. The mechanism is in place, but there are very few leases to go around.
One other fantastic point they don’t tout enough is their fees for purchasing and/or selling out of lease gold is significantly under 1%, with a diminishing percentage depending on the size of your holdings. The only other fees I could find involve taking physical possession of your gold and they are pretty small. Seriously folks, this company is unique!

5 September 2025
Rated 5 out of 5 stars

Outstanding company

Addison helped me transfer precious metals that were sitting in a vault, collecting dust, into a Monetary Metals account. I couldn't be happier. Thank you, Addison.

31 January 2025

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