Mondo Growkits Reviews 458

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I honestly can’t recommend Mondo Grow Kits enough. The quality of the kit was excellent, everything arrived clean, well-packaged, and super easy to use even for beginners. The instructions were c... See more

Company replied

Rated 5 out of 5 stars

No issues - very legitimate and good supplier. My first set of grow kits did result in very deformed "blob" mushrooms but my growing conditions were far from ideal. I have tried a few different strai... See more

Company replied

Rated 1 out of 5 stars

Mold inside of the Growkits I ordered 2x Golden Teacher Growkits. After receiving them I noticed mold in both of the Kits. I contacted the Support about my issue but havent received any respon... See more

Company replied

Rated 5 out of 5 stars

Truly a fantastic product. The customer service was immaculate and the product itself was literally flawless. Whether you’re an experienced grower or a beginner, there’s no way you won’t benefit from... See more

Company details

Written by the company

WELCOME TO MONDO! Enjoy an unforgettable growing experience where we guide you safely towards the magic of psychedelic mushrooms.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

458 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good service

Very good service. Amazingly friendly and helpful staff. Would use again for sure. Mondo all the way baby! Woo hoo.

29 October 2024
Mondo Growkits logo

Reply from Mondo Growkits

I am glad to see a happy customer.

Mushlove,
Zsanett

Rated 1 out of 5 stars

No trip

I bought 20g and I had 0 effect. Like none. I didn't feel high, didn't have hallucination or whatsoever. Won't buy it again.

24 September 2024
Rated 1 out of 5 stars

I got nothing. Very dissapointed.

A few weeks ago I ordered Truffles from them, wich i was very exited about. A week passes by and the package is nowhere. I wrote to the support, and the helped me almost immadeatly, and they sent a new one beacuse something went wrong with my parcel. Guess what? The same thing happend. My second package was involved in the same problem, and Ive never heard from it again. When i cintacted the support again, they answered that I need to pay for the sipping fees again to send the product again. When I heard this I requested refund because I didnt get anything for my money, but they cancelled. I am very dissappointed, and I need refund for sure.

24 September 2024
Mondo Growkits logo

Reply from Mondo Growkits

I am sorry to hear that. Unfortunately, I have explained our Refund policy and the legal notice. I offered to send something.

Mushlove,
Zsanett

Rated 5 out of 5 stars

Simple and fast without any hassle

Simple and fast without any hassle. I would appreciate the possibility to pay by credit/debit card, but that's just a small detail. I bought the large sterilized substrate with a spore syringe. Unfortunately my box got contaminated, but you live and you learn!

2 October 2024
Mondo Growkits logo

Reply from Mondo Growkits

I am glad to hear a happy customer :) If you need more help with information, just contact customer service and we will help you the best!

Mushlove,
Zsanett

Rated 5 out of 5 stars

Great 😍

Quick delivery, anonymous packing, great produkt.

2 October 2024
Mondo Growkits logo

Reply from Mondo Growkits

I am happy that it worked out great :)

Mushlove,
Zsanett

Rated 4 out of 5 stars

Grow kit

Good product, good delivery service. I will definitely order from here again.

25 September 2024
Mondo Growkits logo

Reply from Mondo Growkits

I am always glad to see a happy customer!

Mushlove,
Zsanett

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Discrete

25 September 2024
Mondo Growkits logo

Reply from Mondo Growkits

I am glad that it worked out great :)

Mushlove,
Zsanett

Rated 5 out of 5 stars

Great website

Great website
Good products
Fast service

27 September 2024
Mondo Growkits logo

Reply from Mondo Growkits

I am happy to hear that :)

Mushlove,
Zsanett

Rated 2 out of 5 stars

Hard substrate, water can't soak through

We placed an order for a 6 grow kits but we received them different from our previous orders. This time the substrate were super hard and impossible for the water to soak through. We emailed Mondo for clarifications about 3 weeks ago and still did not hear anything till date.

29 August 2024
Mondo Growkits logo

Reply from Mondo Growkits

I am very sorry to hear that. I have sent you an email. I hope we can solve the problem.

Mushlove,
Team Mondo

Rated 1 out of 5 stars

Mold inside of the Growkits

Mold inside of the Growkits

I ordered 2x Golden Teacher Growkits. After receiving them I noticed mold in both of the Kits. I contacted the Support about my issue but havent received any response or reimbursement.

Despite the mold on top of the mycelia I tried to grow the mushrooms which did not work out well as expected due to the mold infestation

Please respond to my inquiry via Email
Order Nr #9098

21 August 2024
Unprompted review
Mondo Growkits logo

Reply from Mondo Growkits

I am sorry to hear that happened. I haven't seen an email from you yet. I hope that you will contact us, so we can fix this problem. Looking forward to your email :)

Mushlove,
Zsanett

Rated 4 out of 5 stars

rouble with the payment, but worked out

Had some trouble with the payment so I emailed Mondo. They did their best to help me and even though Im not really sure why it worked out in the end, ut did

24 July 2024
Mondo Growkits logo

Reply from Mondo Growkits

I am glad to hear that it worked out. We are always trying our best to help everyone.

Mushlove,
Zsanett

Rated 4 out of 5 stars

my package is stuck in customs in…

there was a slight inconvenience with the shipping but customer service was really really helpful about it and offered one parcel for free :)

15 August 2024
Mondo Growkits logo

Reply from Mondo Growkits

I am very sorry to hear that. I have sent you an email to you. I hope we can fix this problem :)

Mushlove,
Zsanett

Rated 5 out of 5 stars

This is about my third time ordering…

This is about my third time ordering and it’s always smooth and easy, I live in the US and it typically takes a weeks to arrive. MuchLoveMushFamily

6 August 2024
Mondo Growkits logo

Reply from Mondo Growkits

Thank you for this review! I am glad to see a happy customer :)

Mushlove,
Zsanett

Rated 5 out of 5 stars

Everything as expected

Delivered fast, everything as expected, easy to order. Medium Homepage experience on mobile Devices (iPhone iPad). Wasn’t good to read in some cases.

4 August 2024
Mondo Growkits logo

Reply from Mondo Growkits

Thank you for your review! We will try to improve our mobile homepage.

Mushlove,
Zsanett

Rated 5 out of 5 stars

Perfect quality

Perfect quality. Fast delivery

3 August 2024
Mondo Growkits logo

Reply from Mondo Growkits

Thank you for your review!

Mushlove,
Zsanett

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look