Bonnie was very pleasant today reviewing my loan terms with me. She has a great phone voice, too. Everything was covered and she did inquire if I had any further questions - which I did not. Tha... See more
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Bonnie was very knowledgeable
Bonnie was very knowledgeable, patient in assisting me with a new account.
I was very impressed to receive awesome…
I was very impressed to receive awesome welcome call from you Momnt today and thank you all for allowing me to do business with your company.
E.Coleman
Bilma helped me make a payment on my…
Bilma helped me make a payment on my loan over the phone. I want to say she is a very polite, and patient young lady. Keep up the good work Bilma it was a pleasure to speak to you , and for your help
Good experience
So far the experience has been very positive and Bonnie was very informative and gracious.
Very courteous
Very courteous, answered all my questions, and was very helpful
Confirmation
I finally spoke with someone who understood my frustration and confirmed that this account was closed. I called the day after setting this account up to cancel as we no longer needed to replace our windows because the house sold as is. After four long weeks of calling to make sure this loan was canceled and repayment made, I was finally given that information today. The associate that I worked was was very professional, kind and understood my frustration. She promised that she would send confirmation of the loan being canceled and within seconds of hanging up I received that confirmation.
Bonnie was very professional and…
Bonnie was very professional and thorough. She answered all my questions and concerns. Very pleasant to do business with. Thanks, Bonnie!!
The entire loan process was great and great customer support!
The entire loan process was great. Easy to apply and receive loan. And the pay of process on line was great. Once you set it up you can do it from anywhere.
And Maria from the support group was professional and knowledgeable but pleasant and had great people skills. Thank you!
Bonnie was exceptional
Bonnie was exceptional! She called to do our Welcome Call to momnt and was very thorough, patient and knowledgeable. She answered all of our questions with professionalism and kindness.
Easy and simple financing options
Easy and simple financing options. Bonnie contacted us the next day to follow up and answered any questions that we had.
Calming and assuring
I found the loan process seamless and…
I found the loan process seamless and efficient. They would send email reminders for payment due and helpful over the phone. And yes I would recommend momnt.
Friendly and knowledgeable staff.
Bonnie was very helpful and friendly.
Bonnie was very helpful and friendly.
The person I talked to answered all my…
The person I talked to answered all my questions well and was polite and told me everything I needed to lnow
Bonnie was kind and clear
Bonnie was kind and clear. Made sure I had no questions.
Bonnie was patience and informant and…
Bonnie was patience and informant and pleasant to talk to
The process was quick and simple
The process was quick and simple. The only obstacle I ran into was my own credit freeze. The site was clear about the issue and it was easy to resume after temporarily lifting the freeze. I received a follow-up call confirming my information—which I truly appreciate. Better safe than sorry. Cristina was very helpful and a pleasure to talk to.
Questions clearly asked and…
Questions clearly asked and appreciation given for responses. Bonnie was very efficient and friendly.
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