momnt.com Reviews 

921
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 287 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for being exceptionally polite, knowledgeable, and patient when guiding them through the entire application process. Consumers also appreciate the smooth user experience, noting that helpful customer service makes every interaction clear and stress-free. Additionally, many people highlight how easily they can access their accounts and follow their loan status without complications. Some people were dissatisfied with the payment process, noting frustrating issues like delayed check processing, missing payments, or unexpected extra charges. A few reviewers experienced complications regarding loan payoffs and felt that communication regarding billing and account tracking could be significantly improved.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently describing team members as exceptionally polite,... See more

Customer service

People report positive experiences with customer service, noting that representatives are extremely polite,... See more

User experience

Users describe positive interactions with user experience, highlighting the simple application process and... See more

Service

Consumers find service to be a fast and efficient experience, consistently praising the helpful staff and... See more

Payment

Reviewers express mixed feelings regarding payment experiences, as some customers praised helpful staff for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bonnie was very pleasant today reviewing my loan terms with me. She has a great phone voice, too. Everything was covered and she did inquire if I had any further questions - which I did not. Tha... See more

Rated 5 out of 5 stars

I was so confused, but Karime talked me through everything! She was so patient and well trained! Made the whole process so easy! The company appears to put time into their employees training! I wou... See more

Rated 5 out of 5 stars

I was called by Jennifer today to discuss my account, she informed me I still had a little over $3000 to use if I needed to and I told her my business had been concluded with my roofing company and th... See more

Rated 5 out of 5 stars

I was pleasantly surprised when or design consultant showed up. She was very professional, she was very thorough and I could completely understand her. When I first booked my appt and got the confir... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

921 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 10% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(921)

289 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bilma was so kind and very helpful

Bilma was so kind and very helpful. She put my mind at ease with her expertise and way of making me feel like a friend and not just a client. She deserves a huge raise and promotion
Thanks Bilma,
James Porras

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Easy

Karime was very professional and explained everything well.

28 April 2026
Unprompted review
Rated 4 out of 5 stars

Good experience

Good experience! At first it was hard to use the portal, but once you get the hang of it— all smooth. Momnt would follow up and very helpful.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

The process on line was effortless

The process on line was effortless and the 60 Mo. interest free is awesome. But it really made my day when I received a welcome call and I can’t remember the young lady I spoke to but she was so pleasant and commend her professionalism.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

I was concerned I wasn’t getting my 0%…

I was concerned I wasn’t getting my 0% loan for 20 years. Bonnie explained exactly what my contract said. She was very professional and also made me feel very comfortable with what I had signed.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

I had the privilege of working with…

I had the privilege of working with Representative Belma.
She was so nice and professional. She helped me with my questions and solved my issues! She was very professional and new her job very well. I truly loved working with her.
Frances Barrett
573-760-5020

15 April 2026
Unprompted review
Rated 5 out of 5 stars

How Nice!

Bonnie was very pleasant today reviewing my loan terms with me. She has a great phone voice, too.
Everything was covered and she did inquire if I had any further questions - which I did not.
Thank you for the timely follow-up welcome call !
Also, thank-you for making the application process so easy to accomplish. I am looking forward to my new AC unit getting installed this week!

15 April 2026
Unprompted review
Rated 5 out of 5 stars

It was a pleasure working with Maria

It was a pleasure working with Maria. She was courteous and patient, demonstrating a high level of expertise. She took the time to thoroughly explain the policy to me and ensured I fully understood it before concluding our discussion.

13 April 2026
Unprompted review

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