Molly and her team went above and beyond. Molly got in touch with me to coordinate exactly what I was after, even during her time off, to make sure the order was placed in good time. She was consi... See more
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Perfect in every way!
My auntie phoned me to minute the biscuits arrived to say how amazed she was! She’s decided to leave them on display until the best before date aha! My Auntie was retiring this week so needed a quick and easy gift! The design and order process was simple with no hassle. and the super quick dispatch and delivery made sure it came in time! Thank you! X
First class!
Molly’s Bakehouse always go above and beyond to make it a good experience.
Great service and easy to use!
Great service and easy to use!! Arrived very quickly and was beautifully decorated and personalised. A perfect gift for any occasion🍪👩🍳
Excellent service as always
Excellent service as always. Beautiful designs and biscuits and always on time!!
Really nice biscuits !
Very attractive biscuits that taste even better than they look !! I have gifted them a few times and they do not disappoint. I initially received them as a gift, so I know how nice they are. Simple to order and efficient delivery.
Beautiful biscuits!
Amazing service! Got some bridesmaid proposal biscuits and they were beautiful! 🤩 will be ordering some for the rest of my bridal party soon!
Above and beyond, would recommend to anyone
Molly and her team went above and beyond. Molly got in touch with me to coordinate exactly what I was after, even during her time off, to make sure the order was placed in good time. She was consistently professional and a pleasure to deal with throughout.
As for the biscuits — they exceeded my expectations. Her team did a truly lovely job incorporating our company’s logo, colours, and overall branding. Everything was beautifully packaged, and the order arrived ahead of schedule. The biscuits themselves were larger and better than anticipated, with flavours and textures that were absolutely splendid.
Whenever our company needs bespoke biscuits, we’ll be returning to Molly’s Bakehouse without hesitation.
Outstanding bake outstanding customer…
Outstanding bake outstanding customer service..
Lovely biscuits.....definitely recommend
Beautifully decorated and tasty biscuits! They really finished off my Christmas dinner table and went down really well with everyone as a little unexpected treat!
Amazing experience!
We recently had a wonderful experience working with Mairead from Molly's Bakehouse for the production of our company Xmas christmas gingerbread biscuits we sent to clients as gifts - Mairead was incredibly helpful, responsive and accommodating throughout the full process - through collaborating closely with us to help bring our bespoke designs to life both with the biscuits and with our packaging design. The biscuits were also delicious and delivered all on time! Couldn't recommend them enough!
Great biscuits
Shipped quickly, biscuits as described and pictured. The happy couple loved them. Would buy again!
So cute
Well u guys the biscuits for our wedding in August so I ordered some miniature Xmas biscuits for somfamiky and a friend. They both loved them and sent me a photo to show me. I’m thinking if I should have ordered some more!
Rude and unprofessional
A friend travelled for an interview with Molly’s in August, spent an hour and a half decorating biscuits as part of the interview process. Then was told they would be in touch September, not a word, not even a rejection!!! What type of company does this? Surely a quick email to say ‘no thanks but thanks for your time’ would have been in order and good manners.

Reply from Mollysbakehouse
Excellent items
Excellent items. The seller even shipped my items extremely fast after I requested which I am very grateful for!
He ate it all
My son absolutely loved having a personalised cookie but the best part was he ate it all. Sometimes I find he gets fed up or just doesn't like the taste. But he loved every bit of it xx
Very impressed
Quicker than expected turnaround, lots of communication about the delivery. Arrived well packaged and all in top condition. They looked amazing and tasted great. Will definitely use again.
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