Mollyandmoon Reviews 

Horrible!! Do not buy anything from them!
Takes weeks to arrive, quality is very poor, Shein is much better at this point! Not worth the money at all!
An absolute nightmare to return!
Never again!

Awful returns experience - claiming £65 to return the goods (which cost less than that!). Dress looks terrible and nothing like the website.

The products are ghastly and nothing like the images online. Horrible polyester material, and no returns address. I’m going to cut my losses and stress levels by not attempting to return the three items Ai was daft enough to order.
AVOID!!!

worst products ever - i purchased the (what i thought was) beautiful cream summer dress with blue accents - holy moly - i wouldn't clean my windows with it - this has got to be the worst item (i was going to say of clothing but that's pushing it) i have ever bought - it's an awful washed out yellow and the fabric - well i don't even know how i can describe that - let's just say the public may well see things they shouldn't - the fabric is so thin and see through - i am so angry and disappointed - never, ever use these people and their advert on all social media platforms should be reported to trading standards - also trying to get a refund .....no chance of that - so so difficult and costly - please, please don't use this online "shop"

Easy to place the order, had to wait a couple of weeks for my delivery, was it worth the wait....NO! Two dresses which didn't look anything like the picture, poor imitations and poor quality material. Attempted to return the items to be told it would cost me and include import tax so opted for 10% refund as I literally couldn't be bothered to waste my time. Whilst they were quick to respond to my issue, I just wish they had spent as much time in carrying out quality control on their items.

PLEASE PLEASE PLEASE DO NOT BUY FROM THIS COMPANY 😡😡😡😡😡😡
SHIPMENTS COME FROM CHINA WITH A MESSAGE SAYING THAT THEIR WILL BE A DELAY IN RECEIVING YOUR ORDER DUE TO HIGH DEMAND. RECEIVED 2 DRESSES TRUELY AWFUL QUALITY REQUESTED TO RETURN AND TOLD I MUST RETURN TO THEIR CHINESE WAREHOUSE AS THAT WAS WHERE THE ORDER WAS FULFILLED.
COST TO ME £35-£65 OR A 10% REFUND.
MY ORDER COST £63.
I DID KNOW I WOULD HAVE TO PAY RETURN POSTAGE BUT £35-£65 FOR A SUBSTANDARD DRESS.
I THINK THIS COMPANY RUN UNDER A UK NAME WITH CHEAP GOODS SHIPPED FROM CHINA. 😡

Absolutely disgusted with this company- completely misrepresented a product and when it arrived the quality of it is not as shown on images….then to make it worse in order to receive a refund you have to ship it back to china at a cost to yourself of between £35-£65! Or you can receive a partial refund of 10% of the product cost ‘as a gesture of goodwill’
Absolutely fuming and disgusted that a company can con customers out of their money and make it so costly to return an item that you end up losing money!
Do not use this company.

I would rate this as a zero, the ads need to be removed, I ordered what was supposed to be 2 linen shirts, they came today and are cheap polyester, nothing like the photos on the ad, they came from China. I wish I had read the reviews here before I ordered

The advertising for this company led me to believe they were based in London which they are not. The items are shipped from China and are of a very poor quality. What I ordered only vaguely resembles the photographs and for the price I would have expected better. There are no labels on clothing to say what the fabric is. This company is no more than a con, don't buy from them.

Agree with other comments

Said it was delayed to staff issues.
Horrible quality and not like dress advertised .
Do not purchase, as they don't refund . Avoid !

Wanted to give no stars but had to give 1. Do not buy anything from this company. Its a scam. Complete rip-off. I ordered 2 dresses - they arrived and honestly I wouldnt even use them for rags. They were disgusting, not like anything on the picture, fabric was cheap like plastic coated that you would use for an apron etc. No way of returning them - should be banned.

Sorry, I had to pick 1 star in order to actually write a review. ZERO stars! Colour and material nothing like the picture. Material is like actual paper. It costs between £35-£65 to return it apparently for a dress that costs £30. 25 questions asked to see if they will agree to allow you to return it. If someone gave me the dress for free I wouldn't wear it. They should not be allowed to get away with scamming people. Im so annoyed I didn't look at reviews

I bought a dress which looked beautiful in the advert. It arrived today nothing like the dress I thought I was getting it is cheap looking and clearly cinema from a sweat shop
Don't but from this company it's clearly a scam

M

Poor quality, badly made with a fault. Says it can be returned for a full refund but you pay shipping costs… to China! £35-£65. So completely not worth risking.

Oh dear! How I wish I’d read the reviews before I ordered in haste from the pretty pictures. Over two weeks gone and no sign of the blouse I ordered arriving ☹️

As I was disappointed with the fabric quality of the items I bought, I have requested info about the returns process but no response. This company is misleading, the products came from China not London. There is no phone number listed so you can only email which of course they ignore.

Absolutely awful product. Conned by name of company stating London!! Ordered Clara dress which looks nothing like the picture advertised!! Material cheap. Delivery was not 3-5 days!! When completed the returns form , apparently their returns details are at checkout!! Have to return back to china!!
Do NOT buy from them!!

Cheap and nasty clothing, nothing like the garments shown online, obviously sent from China and not their London store as advertised. Returns are impossible, £35-£65 to return to China or a 10% discount offered after filling in an extensive questionnaire which was a total waste of time. Avoid this company at all costs - it’s a zero star review.

Absolutely awful company . Paid £35 for a dress , which I later found on SHEIN for £10 . Tried to send it back had to answer loads of questions and photos , the said it would cost £65 to send back or they would give me 10% of the dress back and i could keep it . Don’t buy from them .