If I could I would give 10 minus stars!!! Do not even think about ordering here!!! From the offering you might (as I) get impression of decent goods and material. But I got all cheap China stuff in... See more
Modiva
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Avoid Modiva at all cost, big scam!!! I Regret not checking the online reviews before ordering a jacket, which was pretty low quality product. When I approach their customer support to retur... See more
Company replied
1- the website shows 100% fake information about trustpilot. 2- returns are not possible unless you contact them by email. THEY DONT ANSWER EMAILS . 3. the quality of the products is Ali express a... See more
Company replied
I ordered a jacket that arrived after some time. It was a different color, the material was different, and it didn't look anything like the picture. The jacket, and especially the zipper, were of very... See more
Company replied
People also looked at
If I could I would give 10 minus for such crap company, goods and services
If I could I would give 10 minus stars!!!
Do not even think about ordering here!!!
From the offering you might (as I) get impression of decent goods and material. But I got all cheap China stuff in polyester :-( And all of them either without required material declaration or in unreadable chinese
Contacted customer service to initiate return, send them what was required and did not hear from them since then.
26 February 2026
Unprompted review
Watch " Modiva"
“I ordered two skirts( Elegante as they describe them) to 550 dansk krone each(Order , #MODIVA15613 at 27/02/2026) from [Modiva]. They arrived after three weeks after many emaile from me wondering where the skirts are?when I recieved them, they were in the wrong sizes (received very small in spite of their lable are "L") and the fabric was very cheap. I immediately emailed customer service on 19- 03- 2026, . They asked me to send a video showing me taking the skirt on and showing its small. Very weired. I send some fotos instead requesting a return and refund. They disappeared. No reply since 19- 03-2026.
Very dissatisfied – I have received no proper customer support for a faulty order.
27 March 2026
Unprompted review
SCAM SCAM SCAM SCAM…
SCAM SCAM SCAM SCAM WARNING!!!!!!‼️‼️‼️‼️‼️‼️‼️‼️They took the money and didn't send the goods, the case is in court and with the police
23 March 2026
Unprompted review
Absolute scam
Absolute scam. Modiva.dk tries to look like a proper European brand, but they’re just dropshipping cheap, chemical-smelling knock-offs from China.
The "Organiseret Bekvemmelighed" bag I ordered was a nothing like the photos and terrible quality. When I tried to cancel before it even shipped as I realised it would also take 2 weeks to arrive, they ignored me. Now they’re refusing to pay for the return and demanding I ship it back to China at my own expense, which costs more than the bag itself!
Under EU law, if the item is not as described, the seller has to pay for the return. They’re flat-out refusing to follow the law. If you’ve been caught out by them, don’t bother arguing- just call your bank and start a chargeback. It’s the only way to get your money back from these cowboys.
17 December 2025
Unprompted review
Reply from Modiva
Kære R Dyer,
Tak for at dele din oplevelse. Vi er meget kede af at høre, at du har haft en så frustrerende oplevelse med os. Vi forstår, hvor skuffende det kan være, når produktet ikke lever op til forventningerne, og vi undskylder oprigtigt for de problemer, der er opstået med forsinkelsen og returprocessen. Vi tager dine bekymringer alvorligt, og vi vil gennemgå situationen for at sikre, at vores processer er i overensstemmelse med lovgivningen og for at forbedre vores service.
Hvis du har brug for yderligere hjælp, tøv ikke med at kontakte os på info@modiva.dk
.
Tak,
Modiva Kundeservice"
Modiva anfantastic destination
Modiva is a fantastic destination for quality clothing for all generations.
The current clearance sale offers huge discounts, making it a great time to shop.
They seem to cater to both men and women with popular items.
The layout in the image suggests a wide variety of footwear and accessories are available.
The prices look very appealing given the "huge discounts" advertised.
It seems like a good place to find a bargain on stylish apparel and shoes.
Overall, a very promising online store for budget-conscious shoppers looking for quality.
16 February 2026
Unprompted review
Reply from Modiva
Kære Chhaitrii,
Tak for din eftertænksomme anmeldelse! Vi er glade for at høre, at du er tilfreds med vores produkter og de fantastiske tilbud, der er tilgængelige. Vi stræber efter at tilbyde kvalitetsbeklædning og accessories for alle, og vi er glade for, at du fandt vores udsalg tiltalende. Vi håber, du fortsat vil finde gode tilbud hos os!
Hvis du har brug for yderligere hjælp, tøv ikke med at kontakte os på info@modiva.dk
.
Tak,
Modiva Kundeservice"
Highly recommended for anyone who loves…
Highly recommended for anyone who loves fashion that’s modern, polished, and dependable. I’ll definitely be shopping here again! ✨
17 December 2025
Unprompted review
Reply from Modiva
Kære Muhammad,
Tusind tak for dine venlige ord og anbefaling! Vi er glade for at høre, at du har haft en positiv oplevelse, og at vores produkter levede op til dine forventninger. Vi ser frem til at have dig som kunde igen snart!
Hvis du har brug for yderligere hjælp, tøv ikke med at kontakte os på info@modiva.dk
.
Tak,
Modiva Kundeservice"
Svindel Firma
The Company sells fake brands with at fake story that a store in Copenhagen is Closing. They use fake pictures om Products you can not find on their website. The do not respond when confronted. They are not in Denmark it is a Dutch Company selling items from China
24 January 2026
Unprompted review
Reply from Modiva
Kære Lars,
Tak for at dele din oplevelse. Vi er meget kede af at høre, at du føler dig vildledt af din oplevelse. Vi tager alle bekymringer alvorligt og stræber altid efter at levere gennemsigtighed og kvalitetsservice. Vi vil gennemgå denne situation for at forbedre vores kommunikation og produktsortiment.
Hvis du har brug for yderligere hjælp, tøv ikke med at kontakte os på info@modiva.dk
.
Tak,
Modiva Kundeservice"
Totally scam website! DO NOT USE MODIVA!!!
Totally scam website! DO NOT USE THEM!!!!! They are selling cheap Chinese sweat factory items that is nothing like the description and specifications.
If you claim they will just ignore you!
BEWARE OUT THERE!!!
1 January 2026
Unprompted review
Reply from Modiva
"Kære Martin,
Tak for at dele din oplevelse. Vi er meget kede af at høre, at din oplevelse har været skuffende. Vi forstår din frustration over, at produktet ikke lever op til forventningerne. Vi tager dine bekymringer alvorligt, og vi vil undersøge situationen for at sikre bedre kundetilfredshed og service fremadrettet.
Hvis du har brug for yderligere hjælp, tøv ikke med at kontakte os på info@modiva.dk
.
Tak,
Modiva Kundeservice"
MODIVA = SCAM and Super Cheap stuff
Avoid Modiva at all cost, big scam!!!
I Regret not checking the online reviews before ordering a jacket, which was pretty low quality product.
When I approach their customer support to return the product, no response even after repeated emails….going to lodge a complaint in the EU consumer court.
Super frustrating!!!!
5 February 2026
Unprompted review
Reply from Modiva
"Kære Tejo,
Tak for at dele din oplevelse. Vi er virkelig kede af at høre om din frustration med produktet og den manglende respons fra vores kundesupport. Vi forstår, hvor frustrerende det kan være, når produktet ikke lever op til dine forventninger, og når kommunikationen svigter. Vi tager dine bekymringer alvorligt og vil undersøge situationen for at forbedre vores kundeservice og returproces fremadrettet.
Hvis du har brug for yderligere hjælp, tøv ikke med at kontakte os på info@modiva.dk
.
Tak,
Modiva Kundeservice"
Dress looks nothing like the photos
I ordered a dress from Modiva, and it looks completely different from the pictures on their website.
The color, fabric, and design are not the same - the listing showed a satin dress with a slit and structured waist, but I received a polyester, see-through dress with thin straps and no slit. The quality feels very cheap compared to what was advertised.
Customer service asked for many photos and videos, which I provided. Instead of offering a refund, they only offered a replacement, which makes me feel unsure about the quality and honesty of the brand.
Overall, this feels misleading and disappointing, and I would not recommend ordering unless you’re okay with the product looking very different from the photos.
31 January 2026
Unprompted review
Reply from Modiva
"Kære Veranika,
Tak for at dele din oplevelse. Vi er virkelig kede af at høre om problemet med, at kjolen ikke levede op til dine forventninger. Vi forstår, hvor frustrerende det kan være, når et produkt ikke svarer til, hvad der blev annonceret, og vi undskylder for den ulejlighed, det har forårsaget. Vi tager dine bekymringer alvorligt og vil gennemgå vores processer for at sikre bedre gennemsigtighed og kvalitet fremadrettet.
Hvis du har brug for yderligere hjælp, tøv ikke med at kontakte os på info@modiva.dk
.
Tak,
Modiva Kundeservice"
Do NOT buy from Modiva.dk
Do NOT buy from Modiva.dk! I received a sweater which was NOT as described on the site. 1.There is NO return label and customer must cover all costs to return to CHINA! 2. You must also take photos of the product and send to customer service for approval and a return address. THIS IS SOO TIME CONSUMING AND TEDIOUS!
26 January 2026
Unprompted review
Reply from Modiva
Kære Valerie,
Tak for at dele din oplevelse. Vi er virkelig kede af at høre, at produktet du modtog ikke levede op til dine forventninger, og vi undskylder oprigtigt for den ulejlighed, du har oplevet med returprocessen. Vi forstår, hvor frustrerende det kan være, når returprocessen er kompliceret og tidskrævende. Vi gennemgår disse problemer for at forbedre vores kundeservice og returprocedurer.
Hvis du har brug for yderligere hjælp, tøv ikke med at kontakte os på info@modiva.dk
.
Tak,
Modiva Kundeservice"
Scam!!
Scam, all AI generated.
Horrible product. Took forever to arrive. If you wish to return product, which by the way is misshaped and way too large, you have to send it to China and bear the cost.
26 January 2026
Unprompted review
Reply from Modiva
"Kære AW DK,
Tak for at dele din feedback. Vi er virkelig kede af at høre, at din oplevelse ikke levede op til dine forventninger. Vi forstår, hvor frustrerende det kan være, når et produkt ikke stemmer overens med det, der er blevet annonceret. Vær opmærksom på, at vi tager alle kundernes bekymringer alvorligt, og vi vil se nærmere på sagen for at sikre en bedre oplevelse fremadrettet.
Hvis du har brug for yderligere hjælp, tøv ikke med at kontakte os på info@modiva.dk
.
Tak,
Modiva Kundeservice"
It's all fake
1- the website shows 100% fake information about trustpilot.
2- returns are not possible unless you contact them by email. THEY DONT ANSWER EMAILS .
3. the quality of the products is Ali express and temu level .you pay danish price for Chinese quality. Not According with description of products. Really poor quality for price paid .
11 December 2025
Unprompted review
Reply from Modiva
Kære Aldana,
Tak for at dele din feedback. Vi er virkelig kede af at høre om din negative oplevelse og undskylder for den frustration, du har oplevet. Vi tager alle kundernes bekymringer alvorligt og er kede af, at du har haft problemer med vores returproces og produktkvalitet. Vi vil gennemgå disse sager for at forbedre vores service og sikre bedre kundetilfredshed i fremtiden.
Hvis du har brug for yderligere hjælp, tøv ikke med at kontakte os på info@modiva.dk
.
Tak,
Modiva Kundeservice"
Do not buy here!
Got wrong product, they won’t take it back. Total scam!
11 January 2026
Unprompted review
Reply from Modiva
Kære Marwijn,
Vi er virkelig kede af at høre om den udfordring, du har oplevet med din ordre. Vi forstår, hvor frustrerende det kan være, når et produkt ikke lever op til forventningerne, og når returprocessen ikke bliver håndteret ordentligt. Vi tager din feedback alvorligt og vil se nærmere på dette for at forbedre vores service.
Hvis du har brug for yderligere hjælp, tøv ikke med at kontakte os på info@modiva.dk
.
Tak,
Modiva Kundeservice"
I ordered a jacket that arrived after…
I ordered a jacket that arrived after some time. It was a different color, the material was different, and it didn't look anything like the picture. The jacket, and especially the zipper, were of very poor quality, and it definitely wasn't cheap. I wrote an email requesting a refund and that I could also return the item. The reply was that this wasn't possible, but that I could order something else of the same value. Since I don't want anything else from Modiva.dk, this doesn't help me either.
21 January 2026
Unprompted review
Reply from Modiva
Kære Julia,
Tak for at dele din oplevelse. Vi er virkelig kede af at høre, at jakken ikke levede op til dine forventninger i forhold til farve, materiale og kvalitet. Dette er ikke den service, vi stræber efter at levere, og vi undskylder for den frustration, det har forårsaget. Vi vil gennemgå din sag for at forstå, hvordan vi kan forbedre vores processer fremadrettet.
Hvis du har brug for yderligere hjælp, tøv ikke med at kontakte os på info@modiva.dk
.
Tak,
Modiva Kundeservice"
Total scam site
Total scam site, dont buy from them, ai generated email replies, claim that they ship same day, then when you buy it says 1-3 days and even 7 days later still not shipped!
2 January 2026
Unprompted review
Reply from Modiva
Kære Jade,
Vi er virkelig kede af at høre om din oplevelse, og vi forstår fuldt ud din frustration. Dette er bestemt ikke det serviceniveau, vi ønsker at tilbyde, og vi undskylder oprigtigt for den forvirring, det har forårsaget. Vi vil undersøge problemet med vores forsendelsesproces og arbejde på at forbedre den.
Hvis du har brug for yderligere assistance, er du altid velkommen til at kontakte os på info@modiva.dk
Tak,
Modiva Kundeservice
It's a Chinese company that just cheats…
It's a Chinese company that just cheats people. Once you pay your money you will never get them back no matter what. Just sad grifters who earn money making people fools
9 January 2026
Unprompted review
Reply from Modiva
Kære Mykola,
Vi er virkelig kede af at høre om din oplevelse, og vi forstår, hvor frustrerende denne situation må være. Vi tager sådanne sager alvorligt og undskylder oprigtigt for den ulejlighed, det har forårsaget.
Hvis du har brug for yderligere assistance, er du meget velkommen til at kontakte os på info@modiva.dk
Tak,
Modiva Kundeservice
Do not buy from this site
Do not buy from this site. The 95% cashmere cardigan came and it’s so small( very short in arms) not at all cashmere, like zero cashmere in it! It’s bad quality, with loose threads and badly put together. I’m furious about it.
I have written to the costumer service several times and I only got an initial reply saying I could send it back but not giving a return address, also asking for videos and pictures which I sent several times and no reply. I followed up with emails and none have been replied. So saying I can write to the email doesn’t help as no one answers after the initial response.
25 December 2025
Unprompted review
Reply from Modiva
Kære Lucie,
Vi er meget kede af at høre, at cardiganen ikke levede op til dine forventninger, og vi forstår din frustration. Dette er bestemt ikke den kvalitetsstandard, vi ønsker at levere. Vi undskylder oprigtigt for den ulejlighed, dette har medført. Vi tager kundernes bekymringer meget alvorligt og vil undersøge dette nærmere for at sikre, at vi forbedrer os.
Hvis du vil drøfte dette yderligere eller arrangere en returnering, er du velkommen til at kontakte os på info@modiva.dk
.
Tak for din feedback,
Modiva Kundeservice
Fake company with fake AI picture - ships from CHINA. Takes months to delivery.
Fake company with fake AI picture of the store in copenhagen.
Product is shipped from China, takes a month. Customer service is a AI chat bot answering you. You have to pay for returns and customs. Do not buy. They are a fake website.
22 December 2025
Unprompted review
Reply from Modiva
Kære AG,
Vi er meget kede af at høre om din utilfredshed med din oplevelse. Vi forstår fuldt ud din frustration, og vi undskylder oprigtigt for den ulejlighed, det har medført. Vi værdsætter din feedback og arbejder aktivt på at forbedre vores service.
If you need any further assistance, don’t hesitate to contact us at info@modiva.dk
.
Tak,
Modiva Kundeservice
Do not buy here!
I ordered products that took 4 weeks to arrive and are very poor quality. I have tried to be in contact about returns, both by email and by phone, and they have not even acknowledged me!
19 November 2025
Unprompted review
Reply from Modiva
Hej,
Tak fordi du delte din feedback. Vi er virkelig kede af at høre om forsinkelsen af din ordre, og at produkterne ikke levede op til dine forventninger.
Vi forstår fuldt ud, hvor skuffende dette må have været, og vi beklager ulejligheden.
Kontakt os venligst på info@modiva.dk, så vil vi gøre vores bedste for at hjælpe dig med at løse problemet.
Venlig hilsen,
Modiva Kundeservice
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