Modern Mobility UK Reviews 125

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

From the first visit to look at the mobility scooters to purchasing Becki at the leicester branch was brilliant, welcoming, knowledgeable and very helpful for my needs, she went above and beyond. Fro... See more

Rated 5 out of 5 stars

I was looking for a lighter weight rollator, and did quite a bit of research to ensure I purchased the correct one, I made 3 visits in total to this Branch and I found Eunice and Deb to be very helpfu... See more

Rated 5 out of 5 stars

Excellent company. Went above and beyond to assist in buying a wheelchair online. Made it no fuss and the delivery was very quick, even with a bank holiday in between. Beckie from Leicester branch was... See more

Rated 5 out of 5 stars

Nick from Leicester branch went above and beyond with my dad, my dad needed a scooter asap he came out explain everything really basic my dad gets confused about paper work n stuff, he was patient po... See more

Company replied

Company details

  1. Mobility Equipment Supplier
  2. Disability Equipment Supplier

Written by the company

Since 1997, Modern Mobility have followed one simple motto. Family values delivered the modern way. A customer of Modern Mobility isn't somebody who just purchases a product and leaves. A customer of Modern Mobility becomes part of the family. Our first store was opened in Leicester in 1997 and since then we haven't looked back. Modern Mobility has expanded and now has 3 shops. Blackburn - 01254 680203 Clitheroe - 01200 760006 Leicester - 0116 263 0600


Contact info

4.8

Excellent

TrustScore 5 out of 5

125 reviews

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Rated 5 out of 5 stars

Wife absolutely loves her new electric…

Wife absolutely loves her new electric wheelchair. Ben and the team are 1st class. Ben went above and beyond even put his hand in his own pocket for added extras for the chair. Thanks from the bottom of our heart's, you have given my wife a new lease of life. Thank you thank you thank you.

16 September 2024
Unprompted review
Rated 5 out of 5 stars

WOW.

I rang modern mobility 11sept about 4pm.
Problem, not charging,puncture rear tyre.
Spoke to Ben👋hi Ben,fully expecting the sucking in of air,'ooh,can't fit you in till next -----.
WRONG lovely cheerful Ben arranged an engineer visit 12sept.Engineer Grandad👋 hi Grandad, later rang to say he'd be here at 8am.
As promised,on the dot Grandad arrived.Did a couple of on the spot checks, needed to take scooter to sort my tyre problem😮‍💨.Thought that would mean not seeing my scooter for a couple of days.
HOW WRONG WAS I.
Grandad loaded my scooter and off he went (8:30am).
At 11:30am I got a phone call,my scooter was on its way back to me.
I am over the moon about 1)friendly HAPPY response to my call 2)meeting Grandad (he too was happy, cheerful and informative) and a speedy gonzales in his work.3)the caring attitude of the staff at MODERN MOBILITY.
I would highly recommend this company without hesitation.
I fully understand that not every job can be sorted this quickly but if they can they will.They don't drag jobs out,they get on with it,many other companies could learn from their work ethics.
WELL DONE MODERN MOBILITY AND THANK YOU.
MARION (TGA)

12 September 2024
Unprompted review
Rated 5 out of 5 stars

Had a young man called Mark

Had a young man called Mark, come round to look at our stairlift, all I can say, very polite, helpful, kept me informed of everything going on.
First rate service, Modern Mobility 1st Class Company!

5 September 2024
Unprompted review
Rated 5 out of 5 stars

Used ti's company the other day for the…

Used ti's company the other day for the first time. Excellent service delivered when they said it would. Grandad delivered and fitted product efficiently and quickly and what a nice bloke he is. Couldn't recommend them any higher. Absolutely brilliant.
Thank you so much

31 July 2024
Unprompted review
Rated 5 out of 5 stars

Anisley went above and beyond to get…

Anisley went above and beyond to get dad’s chair in yesterday. Dad really suffers with swollen feet so the recliner chair helps with comfort n pain. Thank you modern mobility for great service and Anisley for getting dad comfortable again xx

15 July 2024
Unprompted review
Rated 5 out of 5 stars

Puncture repair

We had the pleasure of Tinsley and ronan aka the chuckle brothers, what a couple of gre8at guys, pleasant and very professional, even came back to put my wheel back on in their own time, cracking pair of lads and company, have said it before and will say again brilliant firm

12 July 2024
Unprompted review
Rated 5 out of 5 stars

I brought two wheelchairs one in May…

I brought two wheelchairs one in May and then decided to go back for a manual chair also as I found Nick the store manager very approachable and knowledgeable but also listens to the person in the wheelchair and very down to earth I also dealt with Simon from Quickie and wouldn’t hesitate to go back to them or recommend them to my friends

11 July 2024
Unprompted review
Rated 5 out of 5 stars

I brought my new chairs and electric…

I brought my new chairs and electric power wheel that clips on to them from Modern Mobility. It is the first time I have been to them but it won't be my last they are very helpful and honest and Nick the store manager who I dealt with the most time and who came out to oversee everything was particularly helpful. Will definitely be going back to them and can strongly recommend them and Simon from Quickie who also came with Nick was also very good and helpful

11 July 2024
Unprompted review
Rated 5 out of 5 stars

Well what can I say

Well what can I say, these guys never fail, brilliant team, nothing is too much and always there to answer questions, we will never use a different company since finding modern mobility leicester

1 July 2024
Unprompted review
Rated 5 out of 5 stars

Modern Mobility

I had my mobility scooter serviced this am by a very nice and professional man name Ainsley. He did an excellent job. Plus he serviced my husband mobility scooter. We were very pleased with his work. Thank you 😊

1 July 2024
Unprompted review
Rated 5 out of 5 stars

We used Modern Mobility to fix my daughters electric wheelchair

We used Modern Mobility to fix my daughters electric wheelchair. I rang the company and a great chap called Benji came out the same day and took the chair away to be repaired. Within a week they had ordered the new part and fitted it and the wheelchair was delivered back much to my daughters delight.Fantastic service

10 June 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service done bye grandadad and…

Fantastic service done bye grandad and also Debbie that sorted me with a new scooter , brilliant all ov them and I wud strongly advise anybody that needs disablement aparatouse to go to modern mobility . Lovely and friendly.

25 April 2024
Unprompted review
Rated 5 out of 5 stars

Modern Mobility is an extremely reliable and professional company

This company is amazing. Jamie was so polite and extremely efficient and friendly too. Nick and Lewis who came and fitted my stairlift were very professional and also polite too. They arrived on time and tidied up afterwards. I would definitely recommend Modern Mobility to anyone who is interested in having a stairlift fitted or for any Mobility needs.

15 May 2024
Unprompted review

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